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- Owner's manual - (English, French, Spanish)
- Overview
- Before you start
- Cooktop
Table of contents
Range User Manual
Overview
Layout
What’s included
Control panel
Before you start
Display mode
Sleep
After 2 minutes of inactivity (or 1 minute when the oven is in standby mode), the control panel enters Sleep mode. In Sleep mode, the control panel is inactive, displaying only the time, until it is reactivated by the user.
Clock
You must set the clock correctly to ensure the automatic features work properly. This product supports two time formats: 12-hour (default) and 24-hour. To change time format, see page 33.
To set the clock time
1. Press the .
2. To select AM/PM, press the again.
3. Enter the current time using the number pad.
4. Press START/SET to confirm the settings.
Oven vent/cooling vent
The cooling vents are located at the back of the oven range. Proper air circulation prevents combustion problems and ensures good performance.
• Do not block the vent or its surroundings.
• Use caution when placing items near the vent. Hot steam can cause them to overheat or melt.
Cooktop
STEP 1
Put all ingredients into a cooking container (pan, pot, etc).
STEP 2
Place the container on a surface burner.
STEP 3
Ignite the surface burner.
Gas burners
Each burner has a corresponding knob that lets you to set the flame level from LO to HI. In addition, each burner knob has a Lite setting. Turning a knob to Lite ignites the corresponding burner. The burner indicators are located above each knob and show which burner the knob controls.
Each burner is designed for specific cooking purposes. See the table below.
Ignition
Make sure all surface burners are properly installed. To light a burner:
1. Push in the control knob, and then turn it to the Lite position. You will hear a “clicking” sound indicating the electronic ignition system is working properly.
2. After the surface burner lights, turn the control knob to shift it out of the Lite position and turn off the electronic
ignition system.
3. Turn the control knob to adjust the flame level.
Cooktop
Manual ignition
If there is a power failure, you can ignite the burner manually. Use caution when
doing this.
1. Hold a long gas grill lighter to the surface burner you want to light.
2. Push in the control knob for that burner, and then turn it to the Lite position.
Turn on the grill lighter to ignite the burner.
3. After the burner is lit, turn the control knob to adjust the flame level.
Flame level
The flames on the burners should always stay under the cookware, and should not
extend beyond the cookware bottom at any time.
WARNING
• Flames larger than the cookware bottom may result in a fire or physical injury.
• When you set a burner to simmer, do not turn the burner knob quickly. Watch the
flame to make sure it stays on.
• After turning on a surface burner, make sure that the burner has ignited. Adjust
the level of the flame by turning the burner knob.
• Always turn off the surface burner controls before removing cookware. All
surface burner controls should be turned OFF when you are not cooking.
• Always turn the burners off before you go to sleep or go out.
• If you smell gas, turn off the gas to the range and call a qualified service
technician. NEVER use an open flame to locate a leak.
Cookware
Requirements
• Flat bottom and straight sides.
• Tight-fitting lid.
• Well-balanced with the handle weighing less than the main portion of the pot or
pan.
Material characteristics
• Aluminum: An excellent heat conductor. Some types of food may cause the
aluminum to darken. However, anodized aluminum cookware resists staining and
pitting.
• Copper: An excellent heat conductor but discolors easily.
• Stainless steel: A slow heat conductor with uneven cooking performance, but is
durable, easy to clean, and resists staining.
• Cast-Iron: A poor conductor but retains heat very well.
• Enamelware: Heating characteristics depend on the base material.
• Glass: A slow heat conductor. Use only glass cookware that is specified for range
top cooking or oven use.
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Cooktop
Size limitations
CAUTION
• Do not place a small pan or pot with a
bottom diameter of about 6 inches or less
on the center grate. This cookware may tip
over. Use the rear burners for this small-
sized cookware.
• Do not use an oversized pan. The burner
flames may spread out, causing damage
nearby.
* : 6 inches or less
• Always make sure cookware handles are turned to the side or rear of the cooktop
and not over other surface burners. This will minimize the chance of burns,
spillovers, and the ignition of flammable materials that can be caused if pots or
pans are bumped accidently.
• When using glass cookware, make sure it is designed for range top cooking.
• Never leave plastic items on the cooktop. Hot air from the vent can melt or ignite
plastic items or cause build up of dangerous pressure in closed plastic containers.
You may get severe burns if you touch the surfaces near the vent while the oven
is operating.
• Make sure you hold the handle of a wok or a small one-handled pot while
cooking.
Griddle
The removable coated griddle provides an extra cooking surface. This is useful
especially when cooking meat, pancakes, or other foods requiring a large cooking
area.
The griddle can be used only with the
center burner on the center grate. Use
caution when putting the griddle on the
center grate.
In most cases, you should preheat the griddle before cooking. See the table below.
Type of Food Preheating Time Preheat setting Cook setting
Pancakes 5-10 min. MED-HI MED
Hamburgers 5-10 min. HI HI
Fried Eggs 5-10 min. HI MED-HI
Bacon 5-10 min. HI HI
Breakfast Sausages 5-10 min. HI HI
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Gas oven
CAUTION
• Do not remove the griddle until the cooktop grates, surfaces, and griddle itself
cool down.
• If you leave the griddle on the cooktop, it may become very hot when you use
the cooktop or oven. Use oven gloves when placing or removing the griddle.
• Do not overheat the griddle. This can damage the coating of the griddle.
• Do not use metal utensils that can damage the griddle surface.
• Do not use the griddle for other purposes, for example, as a cutting board or a
storage shelf.
• Do not cook excessively greasy foods. The grease may spill over.
NOTE
• You may need to adjust heat settings for the griddle over time.
• The griddle may discolor over time as it becomes seasoned with use.
• Do not let rust remain on the griddle. If rust appears on the griddle, remove it as
soon as possible.
Gas oven
STEP 1
Put all ingredients in a heat-safe container.
STEP 2
Select a cooking mode, and then start
preheating.
STEP 3
Place the container on a rack.
STEP 4
Close the door and start cooking.
NOTE
• The cooling fan automatically runs for a certain amount of time after cooking is
complete.
• There can be a slight popping sound during oven cooking. This sound may occur
during normal oven burner cycling, when the oven burner flame is extinguished.
Cooktop
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Gas oven
NOTE
• The Oven Rack Settings table is for reference only.
• We recommend cooking pizza and pies using the 2nd rack position for crispy
bottoms.
Inserting and removing an oven rack
To insert an oven rack
1. Place the rear end of the rack on a rack
guide.
2. Slide the rack into the rack guide while
holding the front end of the rack.
To remove an oven rack
1. Pull out the rack until it stops.
2. Pull up the front end of the rack and
remove it from the rack guide.
Using the oven racks
The rack positions
Your oven range comes with 2 racks and 7 rack positions. The rack positions are
delineated by rack guides which support the racks. Each rack guide has a stop
that prevents the rack from loosening during the oven's operation. Each rack has
stoppers that need to be placed correctly on the rack guides. The stoppers prevent
the racks from accidently coming out of the oven completely when you pull the
racks out.
07
06
05
04
03
02
01
Type of food Rack position
Broiling hamburgers 6
Broiling meats or small
cuts of poultry, fish 4-5
Bundt cakes, Pound
cakes, Frozen pies,
casseroles
3-4
Fresh Pizza, Angel
food cakes, Small
roasts
2
Turkey, Large roasts,
Hams 1
CAUTION
• Do not cover an oven rack with aluminum foil. This will hamper heat circulation,
resulting in poor baking.
• Do not place aluminum foil on the oven bottom. The aluminum can melt and
damage the oven.
• Arrange the oven racks only when the oven is cool.
• When placing an oven rack in the top-most rack position (position 7), make sure
the rack is situated stably on the embossed stop.
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Gas oven
Gas oven
Cooking mode
• Make sure to close the door before you
start cooking.
• If you leave the door open for 20-30 seconds
while the oven is in convection baking/
roasting, baking, or broiling modes, the
oven burner shuts off. To restart the
burner, close the door.
Minimum and maximum settings
All the features listed in the table below have minimum and maximum time or
temperature settings. A beep will sound each time a pad on the control panel is
pressed and the entry is accepted. An error tone will sound in the form of a long
beep if the entered temperature or time is below the minimum or above the
maximum setting for the feature.
Feature
Temperature ( ̊F)
Min Max
Convection Bake 175 550
Convection Roast 175 550
Bake 175 550
Broil LO HI
Air Fry 350 500
Dehydrate 100 225
Rack and Pan placement
3 or 4
Single Oven Rack
5
3
Cake pan positions
5
3
Cookie sheet positions
Centering the baking pans in the oven
as much as possible will produce better
results. If baking with more than one pan,
place the pans so each has at least 1 ̋ to
11⁄2 ̋ of air space around it.
When baking on a single oven rack, place
the oven rack in position 3 or 4. See the
figure on the left.
When baking cakes and cookies on multiple
racks, place the oven racks in positions 3
and 5. See the figure on the left.
Using Multiple Oven Racks
Type of Baking Rack Positions
Cakes 3 and 5
Cookies 3 and 5
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Gas oven
Convection cooking
01
02
03
04
05
06
07
The convection fan at the back of the oven
circulates hot air evenly throughout the
oven cavity so that food is evenly cooked
and browned in less time than with regular
heat.
NOTE
• When using convection cooking, always pre-heat the oven for the best results.
• When you have finished cooking, the cooling fan will continue to run until the
oven has cooled down.
• For performance reasons, the convection fan may be turned on or off during the
operation.
Convection
baking
• Ideal for foods being cooked using multiple racks.
• Good for large quantities of food.
• Provides the best performance for cookies, biscuits,
brownies, cupcakes, cream puffs, sweet rolls, angel food cake,
and bread.
• Cookies bake best when cooked on flat cookie sheets.
• When convection baking using a single rack, place the rack in
rack position 3 or 4.
• When convection baking using two racks, place the racks in
positions 3 and 5 (Cakes, Cookies).
• The oven automatically adjusts the temperature for
convection baking.
Convection
roasting
• Good for larger, tender cuts of meat, uncovered.
• For best performance, place a broiler pan and grid under the
meat or poultry. The pan catches grease spills and the grid
prevents grease spatters.
• Heated air circulates over, under, and around the food. Meat
and poultry are browned on all sides as if they were cooked
on a rotisserie.
Baking and Roasting
2
3
4
1
1. Press Bake, Roast, or Bake.
2. If necessary, use the number pad to change the default temperature.
You can set the oven to any temperature from 175 °F to 550 °F.
3. Press START/SET.
• The oven preheats until it reaches the temperature you set.
• It will beep when it reaches the set temperature.
• When preheating is complete, place the food in the oven, and then close the
door.
4. When cooking is complete, press OFF/CLEAR, and then take out the food.
NOTE
To change the temperature during cooking, repeat steps 1 through 3 above.
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Gas oven
Gas oven
Broiling guide
NOTE
• This is for reference only.
• Preheating for 5 minutes before broiling is recommended.
• The size, weight, thickness, starting temperature, and your doneness preference
will affect broiling times.
• This guide is based on meats at refrigerator temperature.
• If you have covered the meat with aluminum foil and you let it stand covered
for 10 minutes after cooking is complete, the internal temperature increases by
5-10 °F degrees.
• Use the broil rack for the best results.
Food Doneness Size Thickness Broil
setting
Rack
position
Cooking time
1st side 2nd side
Hamburgers Medium 9 patties 1" HI 6 4'30"-
5'30"
3'30"-
4'30"
Beef steak Medium 1 pc 1" HI 5 8'00"-
10'00"
6'00"-
8'00"
Chicken
pieces Well done 2-3 lbs. 3⁄4"-1" Lo 4 18'00"-
20'00"
11'00"-
13'00"
Salmon
Fillets Well done 3-4 pcs 1⁄2"-3⁄4" HI 5 6'00"-
7'00"
5'00"-
6'00"
Pork chops Well done 1-2 pcs 1⁄2"-3⁄4" Lo 4 12'00"-
14'00"
12'00"-
15'00"
Lamb chops Medium 4-6 pcs 1" HI 5 5'00"-
6'00"
4'00"-
5'00"
CAUTION
Make sure to close the door after turning over the food.
Broiling
Broiling uses the oven broil burner at the top of the oven to cook and brown
food. Meat or fish must be put on a broiling grid in a broiling pan. Preheating for
5 minutes before broiling is recommended.
3
7
2
1. Put food on a broiling grid in a broiling pan.
2. Press Broil once for Hi temperature broiling or twice for Lo.
3. Press START/SET to start the broiler.
4. Let the oven pre-heat for 5 minutes.
5. Place the pan on the desired rack, and then close the oven door.
6. When one side of the food is browned, turn it over, close the oven door, and
start cooking the other side.
7. When cooking is complete, press OFF/CLEAR.
NOTE
• Make sure to close the door before you start cooking.
• Use the low temperature setting for poultry or thick cuts of meat to prevent
overbroiling.
• In general, to prevent overbroiling, press Broil to switch from Hi to Lo.
• Use caution when you open the oven door to turn over the food. The air escaping
from the oven will be very hot.
• For information about broiler temperatures, rack settings, and cooking times for
different foods, see "Broiling guide" on page 24.
• Use the broil rack for the best results.
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Gas oven
Air Fry mode guide
Item Amount Temperature Time
Potatoes
Frozen French Fries 30-35 oz 425 °F-450 °F 25-30 min
Frozen French Fries,
Seasoned 25-30 oz 425 °F-450 °F 18-23 min
Frozen Tater Tots 40-45 oz 450 °F 20-25 min
Frozen Hash Brown 25-30 oz 450 °F 20-25 min
Frozen Potato Wedges 30-35 oz 425 °F-450 °F 20-25 min
Homemade French Fries 25-30 oz 425 °F 23-28 min
Homemade Potato
Wedges 25-30 oz 450 °F 25-30 min
Frozen
Frozen Chicken Nuggets 24-28 oz 400 °F-425 °F 18-23 min
Frozen Chicken Wings 30-35 oz 425 °F 20-30 min
Frozen Onion Rings 20-25 oz 425 °F 18-22 min
Frozen Fish Fingers 20-25 oz 425 °F 18-22 min
Frozen Chicken Strips 25-30 oz 425 °F-450 °F 25-30 min
Frozen Churros 20-25 oz 425 °F 18-22 min
Air Fry mode
This feature uses hot air for crispier and healthier frozen or fresh foods without
any or less oil than normal convection modes. For best results, use this mode in
single oven mode and place the Air Fry tray in position 3. The temperature can be
set between 350 °F and 500 °F. Preheating is not necessary for this mode. Follow
recipe or package directions for set temperature, time or quantity.
How to set the oven for Air Fry mode
3
2
4
5
6
1. Place the tray on rack position 3.
2. Press Air Fry.
3. Enter the suggested temperature for your food as recommended by its
instructions using the number pad.
4. If necessary, set the Cook Time and Delay Start.
5. Press START/SET.
6. When cooking is complete, press OFF/CLEAR, and then take out the food.
Tray or Baking sheet
Air fry tray
Air Fry Tray recommended
placement
NOTE
• Place a baking sheet or tray on the
rack below the Air fry tray to catch
any drippings. This will help to reduce
splatter and smoke.
• Air Fry is designed for baking on a
single oven rack. Place food on rack
position 3 for best results.
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Gas oven
Gas oven
Cooking options
CAUTION
Food that can easily spoil, such as milk, eggs, fish, poultry, and meat, should be
chilled in a refrigerator before they are placed in the oven. Even when chilled,
they should not stand for more than 1 hour before cooking begins and should be
removed promptly when cooking is completed.
Timer
The kitchen timer gives you an extra timer you can use to time cooking tasks such
as boiling eggs. It does not, however, start or stop any cooking operation. You can
set the timer from 1 minute to 9 hours and 59 minutes.
1
2
3
1. Press Timer Off (3 sec).
2. Enter a desired time using the number pad.
3. When done, press START/SET.
4. To cancel the Timer settings, press and hold Timer Off (3 sec) for 3 seconds.
5. When the set time elapses, the oven beeps and displays the “End” message.
Press Timer Off (3 sec) to delete the message.
NOTE
To change the programmed cooking time, press Timer Off (3 sec), enter a different
time, and then press START/SET.
Item Amount Temperature Time
Poultry
Fresh Drumsticks 35-45 oz 425 °F-450 °F 27-32 min
Fresh Chicken Wings 30-35 oz 425 °F-450 °F 25-30 min
Chicken Breasts, Breaded 30-35 oz 400 °F-425 °F 30-35 min
Vegetables
Asparagus, Breaded 15-20 oz 425 °F 20-25 min
Egg Plants, Breaded 20-25 oz 425 °F 20-25 min
Mushroom, Breaded 18-22 oz 425 °F 18-22 min
Onions, Breaded 18-22 oz 425 °F 20-25 min
Cauliflowers, Breaded 30-35 oz 400 °F-425 °F 20-25 min
Vegetable Mix, Breaded 30-35 oz 400 °F-425 °F 20-25 min
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Gas oven
Delay Start
The Delay Start function lets you use the kitchen timer to automatically start
and stop another cooking program. You can set Delay Start so that it delays the
automatic start of a cooking operation you select by up to 12 hours.
Mode: Bake / Bake / Roast / Air Fry / Dehydrate / Self Clean
3
6
7
4 5
2
1. Place the container with the food on a rack, and then close the door.
2. Press the pad corresponding to a desired cooking mode such as Bake.
3. If necessary, change the temperature using the number pad.
4. If necessary, press Cook Time and set the cooking time. (See "Cook Time" on
previous page.)
5. Press Delay Start to change the time elements.
6. Set the starting time using the number pad.
7. Press START/SET.
8. The oven starts cooking at the set time, and turns off automatically when it
completes cooking.
NOTE
To change the starting time, press Delay Start, and enter a new starting time, and
then press START/SET.
Cook Time
Cook Time sets the oven to cook foods at a set temperature for a set length of
time. The oven automatically turns off when it finishes.
Mode: Bake / Bake / Roast / Air Fry / Dehydrate
2
4
5
3
1
1. Press the pad corresponding to a desired cooking mode such as Bake.
2. If necessary, change the temperature using the number pad.
3. Press Cook Time.
4. Set the cooking time between 1 minute and 9 hours and 59 minutes (9:59) using
the number pad.
5. Press START/SET. The oven will automatically turn on and start preheating. The
temperature will increase until it reaches the temperature you set. The oven
starts cooking for the amount of time you set.
6. When preheating is complete, put the container with the food on a rack, and
then close the door.
7. When the cooking time has elapsed, the oven will automatically shut off and
then beep.
NOTE
• To change the programmed cooking time, press Cook Time, enter a different time,
and then press START/SET.
• If necessary, press Keep Warm after setting the cooking time. Then, Keep Warm
will start when the cooking time has elapsed.
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Gas oven
Gas oven
Bread Proof
The Bread Proof function automatically provides the optimum temperature for the
bread proof process, and therefore does not have a temperature adjustment.
If you press Bread Proof when the oven temperature is above 100 ̊F, Hot will
appear in the display. Because this function produces the best results when started
while the oven is cool, we recommend that you wait until the oven has cooled
down and Hot disappears from the display.
2
3
1
1. Press Bread Proof.
2. Press START/SET.
3. Press OFF/CLEAR at any time to turn off the Bread Proof function.
NOTE
Use rack position 3 for bread proofing.
CAUTION
• Do not use Bread Proof when the oven temperature is above 125 °F. If the
temperature is above 125 °F, this mode will not heat the oven to the optimal
temperature. Wait until the oven cools down.
• Do not use Bread Proof for warming food. The proofing temperature is not hot
enough to keep food warm.
• Place the dough in a heat-safe container on rack position 3 or 4 and cover it with
a cloth or with plastic wrap. You may need to anchor the plastic wrap underneath
the container so that the oven does not blow it off the dough.
• To avoid lowering the temperature and extending proofing time, do not open the
oven door.
Special features
Keep Warm
Keep cooked food warm at a low temperature up to 3 hours.
3
2
1. Place the container with the food on a rack, and then close the door.
2. Press Keep Warm.
3. Press START/SET. The oven heats up to 175 °F (80 °C).
NOTE
• You can cancel warming at any time by pressing OFF/CLEAR.
• To set the warming function during a timed cooking, press Keep Warm in
timed cooking mode. When the timed cooking is complete, the oven will lower
the temperature to the warming default, and keep that temperature until the
warming finishes or is canceled.
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Gas oven
The Sabbath Option
K
(For use on the Jewish Sabbath and Holidays)
Use this option only for baking on the Jewish Sabbath and Holidays.
For more information, visit the website at http://www.star-k.org
With the Sabbath option
• The oven temperature can be set higher or lower after you have set this option.
• The display doesn’t change and the oven will not beep when you change the
temperature.
• Once the oven is properly set for baking with the Sabbath option active, the
oven will remain continuously on until the Sabbath feature is cancelled. This will
override the factory preset 12 hour energy saving feature.
• If the oven light is needed during the Sabbath, press before activating the
Sabbath feature. Once the oven light is turned on and the Sabbath option is
active, the oven light will remain on until the Sabbath option is turned off.
• If you want the oven light off, be sure to turn it off before activating the Sabbath
feature.
• Do not use the surface cooktop when the Sabbath option is on.
To enable the Sabbath option
3
2
1 4
1. Press Bake.
2. Enter a desired temperature using the number pad. The default temperature is
350 °F.
3. Press START/SET. The display temperature changes after the oven temperature
reaches 175 °F.
Dehydrate
Dehydrate dries food or removes moisture from food via heat circulation. After
drying the food, keep it in a cool and dry place. For fruit, adding lemon or
pineapple juice or sprinkling sugar on the fruit helps the fruit retain sweetness.
3
1
2
1. Press Dehydrate. The default temperature is 150 ̊F.
2. Enter the temperature you want on number pad. (100 ̊F-225 ̊F.)
3. Press START/SET.
Recommended Dehydration Temperatures
Category Rack position Temperature ( ̊F)
Vegetables or Fruit 3 or 4 100-150
Meat 3 or 4 145-175
NOTE
• Drying time depends on the amount of moisture inside of the food, the size of
the food, and the humidity in the air.
• Preheating the oven is not necessary.
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Gas oven
Gas oven
4. Press Bake and Timer Off (3 sec) simultaneously for 3 seconds to display "SAb".
Once "SAb" appears, the oven control no longer beeps or displays any further
changes.
NOTE
• You can change the oven temperature once baking starts, but the display will not
change or beep. After changing the temperature, it takes 15 seconds before the
oven recognizes the change.
• You can turn off the oven at any time by pressing OFF/CLEAR. However, this
doesn’t deactivate the Sabbath option.
• To deactivate the Sabbath option, hold down Bake and Timer Off (3 sec)
simultaneously for 3 seconds.
• You can set the cooking time before activating the Sabbath option.
• After a power failure, the oven will not resume operation automatically. "SAb"
will appear in the control panel, but the oven will not turn back on. Food can be
safely removed from the oven, but you should not turn off the Sabbath option
and turn the oven back on until after the Sabbath/Holidays.
• After the Sabbath observance, turn off the Sabbath option by pressing and
holding Bake and Timer Off (3 sec) simultaneously for at least 3 seconds.
CAUTION
• Do not attempt to activate any other functions except for Bake when the Sabbath
option is on. Only the following pads will function properly: Number pads, Bake,
Oven Start/Set, and Oven Off.
• Do not open the oven door or change the oven temperature for about
30 minutes after you have started the Sabbath option. Let the oven reach the set
temperature. The oven fan operates only when the oven temperature increases.
Oven lock
Lock the control panel and the door to prevent accidental operations and/or
product tipping.
Press and hold the for 3 seconds to lock or unlock both the control panel and
the door. When the Oven Lock is on, the oven panel does not operate and the oven
door is locked and cannot be opened.
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Gas oven
Demo mode
This is used by retailers for display purposes only. In this mode, the heating
element does not operate.
4
2 1
3
1. Press and hold for 3 seconds.
2. Press 0 to enter Demo mode.
3. Press 1 or 2 to turn Demo mode on or off. (1 to on, 2 to off)
4. Press START/SET to save the change.
Changing settings
Press and hold for 3 seconds to change various settings of the range to your
preference.
The Setting menu is available only when the oven is off.
Setting Description
0 Demo mode Used by retailers for display purposes only.
1 Temperature adjust Recalibrate the oven temperature.
2 Temperature unit
(°F / °C)
Set the oven control to display temperatures in
Fahrenheit or Celsius.
3 Auto Conversion Converts regular baking temperatures to
convection baking temperatures.
4 Time format (12hr /
24hr)
Set the clock to display the time in the 12-hour
or 24-hour format.
5 Energy saving Automatically turns off the oven 12 hours after
baking starts or 3 hours after broiling starts.
6 Sound Turn the oven's sound (beeps) on or off.
7 WI-FI On/Off Set the WI-FI mode to ON/Off
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Gas oven
Gas oven
Temperature adjust
The oven temperature has been calibrated at the factory. When first using the
oven, follow the recommended recipe times and temperatures. If it appears that
the oven is too hot or too cool, you can recalibrate the oven temperature. Before
recalibrating, test a recipe by using a temperature setting that is higher or lower
than recommended. The baking results should help you decide how much of an
adjustment is needed. The oven temperature can be adjusted by ±35 °F (±19 °C).
2
4
5
1 3
1. Press and hold for 3 seconds.
2. Press 1 to enter Temperature adjust.
3. Press to select a higher(+) or lower(-) temperature.
4. Enter and adjusting temperature value (0-35) using the number pad.
5. Press START/SET to save the change.
NOTE
This adjustment does not affect the broiling or the self-cleaning temperature, and
is retained in memory after a power failure.
Temperature unit (°F / °C)
Change the temperature format of the oven to Fahrenheit or Celsius. The default is
Fahrenheit.
1
4
2 3
1. Press and hold for 3 seconds.
2. Press 2 to enter Temperature unit.
3. Press 1 or 2 to change the Temperature unit. (1 to Fahrenheit, 2 to Celsius)
4. Press START/SET to save the change.
Auto Conversion
Auto Conversion automatically converts regular baking temperatures to convection
baking temperatures. For example, if you enter a regular recipe temperature of
350 °F and press START/SET, the oven displays the converted temperature of 325 °F.
1
4
3 2
1. Press and hold for 3 seconds.
2. Press 3 to enter Auto Conversion.
3. Press 1 or 2 to turn Auto Conversion on or off. (1 to on, 2 to off)
4. Press START/SET to save the change.
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Gas oven
Sound
Mute/unmute the range.
1
4
2
3
1. Press and hold for 3 seconds.
2. Press 6 to enter Sound.
3. Press 1 or 2 to turn Sound on or off. (1 to on, 2 to off)
4. Press START/SET to save the change.
WI-FI On/Off
If you set the Wi-Fi mode to Off, mobile devices cannot connect to the range.
1
4
2
3
1. Press and hold for 3 seconds.
2. Press 7 to enter Wi-Fi.
3. Press 1 or 2 to turn Wi-Fi on or off. (1 to on, 2 to off)
4. Press START/SET to save the change.
Time format (12hr / 24hr)
1
4
2
3
1. Press and hold for 3 seconds.
2. Press 4 to enter Time format.
3. Press 1 or 2 to change the Time format. (1 to 12hr, 2 to 24hr)
4. Press START/SET to save the change.
Energy saving
This will automatically turn off the oven 12 hours after baking starts or 3 hours
after broiling starts.
1
4
2
3
1. Press and hold for 3 seconds.
2. Press 5 to enter Energy saving.
3. Press 1 or 2 to turn Energy saving on or off. (1 to on (12Hr), 2 to off (--Hr))
4. Press START/SET to save the change.
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Gas oven
Gas oven
Smart control
Before using Smart control feature, set Wi-Fi mode to on (See the Wi-Fi On/Off on
the left).
How to connect the oven
1. Download and open the SmartThings app on your smart device.
2. Follow the app's on-screen instructions to connect your range.
3. Once the process is complete, the connected icon located on your range
displays and the app will confirm you are connected.
4. If the connection icon does not turn on, follow the instruction on the app to
reconnect.
To control the oven remotely
1. Press Smart Control. appears in the display. The oven can now be controlled
remotely with a connected remote device.
2. Select the oven icon on the SmartThings app to open the Oven Control app.
When the app is connected to the oven, you can perform the following functions
through the application:
Oven remote control using the SmartThings app
Oven/ Cooktop Monitoring
• Check the status of the oven.
• Monitor the on/off status of each cooktop
burner.
Oven Remote Control • Set or adjust oven settings remotely.
Oven remote control using the SmartThings app
My Cooking
• Turn the oven off remotely.
• Once cooking starts, change the set cooking
time and temperature remotely.
Error Check • Automatically recognize errors.
Temp Probe • Monitor the current temperature and reset the
probe setting. (For some available models)
• If is not shown in the display, you are still able to monitor the oven and
cooktop status and turn the oven off.
NOTE
• Opening the oven door or pressing Smart Control will delete from the display
and prevent most of the remote functions from operating.
• When oven cooking is finished or cancelled, is removed from the display.
• For safety reasons, you cannot turn on the gas oven remotely.
• For safety reasons, you must specify the cooking time to enable remote control.
• The oven continues operating even if the Wi-Fi connection is lost.
• Smart Control will not work properly if the Wi-Fi Connection is unstable.
• See the SmartThings app manual for detailed information.
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Maintenance
Maintenance
Cleaning
Control panel
First, lock the control panel and the door to prevent accidental operations and/or
product tipping.
1. Press and hold for 3 seconds to lock both the control panel and the door.
2. Clean the control panel using a soft cloth dampened with plain water, warm
soapy water, or glass cleaner. Do not spray cleansers directly onto the control
panel.
3. When done, press and hold again for 3 seconds.
WARNING
• Make sure the control panel turns off and all surfaces of the range are cool
before cleaning. Otherwise, you can get burned.
• If the range has been moved away from the wall, make sure the Anti-Tip device
is reinstalled properly when the range has been put into place again. Otherwise,
the range may tip over, causing physical injuries.
• Do not use steel-wool or abrasive cleansers of any kind. These can scratch or
damage the surface.
Stainless steel surface
1. Remove any spills, spots, and grease stains using a soft, wet cloth.
2. Apply an approved stainless steel cleanser to a cloth or paper towel.
3. Clean one small area at a time, rubbing with the grain of the stainless steel if
applicable.
4. When done, dry the surface using a soft, dry cloth.
5. Repeat steps 2 through 4 as many times as necessary.
CAUTION
• Do not use a steel-wool pad or abrasive cleanser on stainless steel surfaces. It
will scratch the surface.
• Do not spray any type of cleanser into the manifold holes. The ignition system is
located in those holes and must be kept free of moisture.
Racks
To keep the racks clean, remove them from the cavity, and soak them in lukewarm
soapy water. Then, scour soil off of the racks using a plastic scouring pad. If the
racks do not slide in and out smoothly after you have cleaned them, rub the side
rail guides with wax paper or a cloth containing a few drops of cooking oil. This
will help the racks glide more easily on their tracks.
NOTE
• Do not put the racks in a dishwasher.
• If a rack does not slide in and out smoothly, apply a few drops of cooking oil to
the oven rack guides.
• If a rack becomes too difficult to slide in or out, lubricate the rack with graphite
lubricant.
• To purchase the graphite lubricant, contact us at 1-800-SAMSUNG (726-7864).
• For online shopping, visit http://www.samsungparts.com/Default.aspx and search
for part DG81-01629A.
CAUTION
• Do not leave the racks in the oven during the self-cleaning cycle. The extreme
heat generated in this cycle can permanently peel off the rack coating and make
it difficult to slide the racks on the guide rails.
• Do not spray cooking oil or lubricant directly onto the racks.
Air Fry tray
To keep the Air fry tray clean, remove them from the cavity, and soak them in
Lukewarm soapy water. Then, scour soil off of the Air fry tray using a plastic
scouring pad.
NOTE
The air fry tray is dishwasher-safe
CAUTION
Do not leave the air fry tray in the oven during the self-cleaning cycle. The
extreme heat generated in this cycle can permanently peel off the air fry coating,
their color will turn slightly blue and finish will be dull.
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Maintenance
Maintenance
Door
Do not remove the inner gasket of the oven door for cleaning.
Don’t hand
clean the
oven door
gasket.
You may
hand clean
the door.
• Use soap and water to thoroughly clean
the top, sides, and front of the oven door.
Rinse well. You may use a glass cleaner
on the outside glass of the oven door. DO
NOT immerse the door in water. DO NOT
spray or allow water or the glass cleaner
to enter the door vents. DO NOT use oven
cleaners, cleaning powders, or any harsh
abrasive cleaning materials on the outside
of the oven door.
• DO NOT clean the oven door gasket. The
oven door gasket is made of a woven
material which is essential for a good seal.
Care should be taken not to rub, damage,
or remove this gasket.
Door inner side
• Inner surface: Clean the inner side of the door manually using a soapy plastic
scouring pad, and then wipe with a dry cloth. Take care not to get the gasket wet
or allow moisture into the door.
• Inner glass: The inner glass is cleaned automatically during the self-cleaning
cycle.
Door outer side
• Outer surface: Follow the cleaning instructions for the stainless steel surface in
the previous section.
• Outer glass: Clean the outer glass using a glass cleanser or soapy water. Rinse
and dry thoroughly. Take care not to get the gasket wet or allow moisture into
the door.
*
CAUTION
Do not let moisture enter the door or
contact the door gasket. Moisture may
reduce the gasket’s performance.
Burner controls
Make sure all surface burner knobs are in the OFF position.
1. Pull knobs off the control valve stems.
2. Clean the knobs in warm, soapy water.
Then, rinse and dry them thoroughly.
3. Clean the stainless steel surfaces using
stainless steel cleaner.
4. Re-attach the knobs to the control valve
stems.
CAUTION
• Do not clean the control knobs in a dish washer.
• Do not spray cleansers directly onto the control panel. Moisture entering the
electric circuits may cause electric shock or product damage.
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Maintenance
Cooktop surface
The porcelain-enameled cooktop surface needs to be kept clean. We recommend
that you remove food spills immediately after they take place.
1. Turn off all surface burners.
2. Wait until all burner grates cool down,
and then remove them.
3. Clean the cooktop surface using a soft
cloth. If food spills run into gaps of the
burner components, remove the burner
cap and the head, and wipe up the spills.
4. When cleaning is finished, reinsert the
burner components, and then put the
burner grates back into position.
CAUTION
• Do not use a steel-wool pad or abrasive cleaner, which can scratch or damage the
enamel surface.
• Do not remove the cooktop surface to clean it. The gas lines leading to the burner
manifolds can be damaged, resulting in a fire or system failure.
• Do not pour water into the cooktop well while cleaning the cooktop. This could
leak down into the range gas and electrical systems creating a risk of electrical
shock or high levels of carbon monoxide due to corrosion of the gas valves or
ports.
• Keep oven vent ducts unobstructed. Clean vents frequently to avoid grease
buildup.
Burner grates and components
Turn off all surface burners and make sure they have all cooled down.
1
2
3
L C R
1. Remove the center burner grate(C)
following both sides grates.(L/R)
2. Remove the burner caps from the burner
heads.
3. Remove the burner heads from the
valve manifolds to reveal the starter
electrodes.
4. Clean all removable grates and burner
components in warm, soapy water. Do
not use steel-wool pads or abrasive
cleaners.
5. Rinse and dry grates and burner
components thoroughly.
8
7
6
6. Return the burner heads to their
positions on top of the manifold valves.
Make sure a starter electrode is inserted
through the hole in each burner head.
NOTE
See the next page for detailed burner
component re-assembly instructions.
7. Return the burner caps to their positions
on top of the burner heads. To ensure
proper and safe operation, make sure the
burner caps lie flat on top of the burner
heads.
8. Reinstall the burner grates in their
respective positions.
9. Turn on each burner and check if it
operates properly. After verifying that a
burner operates normally, turn it off.
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Maintenance
Maintenance
NOTE
• After cleaning, confirm that the burner port openings aren't plugged.
• Do not wash any burner components in a dish washer.
CAUTION
• The starter electrodes are not removable. Do not attempt to remove them by
force.
• To avoid chipping, do not bang grates and caps against each other or against
hard surfaces, such as cast iron cookware.
• The burner spreader can be blocked by food or dust. Clean the spreader if it
appears blocked. If you clean the spreader with water, assemble it only after it is
completely dry. If the spreader is wet, it might prevent the burners from igniting.
• To avoid falling down the grates, make sure to remove both sides grates first.
Burner reinstall guide
Round Burner head
1. Orient the burner head so that the
opening for the electrode lines up with
the electrode.
2. Install the burner head so that the
electrode passes through the opening for
the electrode. Make sure the burner head
lies flat on the stove top.
Burner Cap
1. Match the burner caps to the burners by
size, and then reinstall the caps on the
burner heads.
CAUTION
Make sure each cap is reinstalled on the
correct burner head, is centered on the
burner head, and lies flat.
Burner Head
Burner cap
CAUTION
Make sure all burner components (heads
and caps) are reinstalled properly. They
will be stable and rest flat when correctly
installed.
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Maintenance
Self-cleaning
This self-cleaning oven uses high temperatures (well above cooking temperatures)
to burn off leftover grease and residue completely or reduce them to a finely
powdered ash that you can wipe away with a damp cloth.
CAUTION
• Do not leave small children unattended near the range during the self-cleaning
cycle. The outside surfaces of the range can get extremely hot.
• Some birds are extremely sensitive to fumes from a self-cleaning oven. Relocate
birds to a well-ventilated room away from the range.
• Do not line the oven, oven racks, or oven bottom with aluminum foil. Doing
so will result in poor heat distribution, produce poor baking results, and cause
permanent damage to the oven interior. The aluminum foil will melt onto and
adhere to the interior oven surfaces.
• Do not force the oven door open during the self-cleaning cycle. This will damage
the automatic door-locking system. The door automatically locks when the self-
cleaning cycle is started and stays locked until the cycle is cancelled and the oven
temperature is below 400 °F.
• Use caution when opening the oven door after the self-cleaning cycle. The gas
oven will still be VERY HOT and hot air and steam might escape when the door is
open.
• Wipe off any excess spillage before using the self-cleaning operation.
• Do not use oven cleaners. Commercial oven cleaners or oven liners should NEVER
be used in or around any part of the oven. Residue from oven cleaners will
damage the inside of the oven during a self-cleaning operation.
To perform the self-cleaning cycle
Make sure the door lock is released. Remove all racks from the oven cavity.
3
2
6
1. Make sure the oven door is closed completely and unlocked.
2. Press Self Clean once. Then, select the cleaning time by pressing Self Clean one
or more times in accordance with the table below.
Once Twice Three times
3-hour cycle 5-hour cycle 2-hour cycle
3. Press START/SET. The oven door is locked and the oven begins to heat up.
4. When the self-cleaning cycle is complete, the oven beeps 10 times. The door
will remain locked and the Lock icon will blink until the oven temperature falls
below 400 °F (204 °C).
5. When the Lock icon changes to an open lock, you can open the oven door. The
Lock icon changes to an open lock when the oven temperature drops below
400 °F (204 °C).
6. Press OFF/CLEAR to display the time of the day.
CAUTION
Do not use the surface burners while the gas oven is performing a self-cleaning
cycle.
WARNING
Be sure all controls are OFF and all surfaces are COOL before cleaning any part of
the range.
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Maintenance
Maintenance
NOTE
Make sure all surface burners are off while
the oven is performing a self cleaning
cycle. Self-clean will not operate if a surface
burner is on.
To delay starting a self-cleaning cycle
5
4
3
2
1. Make sure the oven door is closed completely and unlocked.
2. Press Self Clean once. Then, select the cleaning time by pressing Self Clean one
or more times in accordance with the table below.
Once Twice Three times
3-hour cycle 5-hour cycle 2-hour cycle
3. Press Delay Start.
4. Set the time you want the oven to start self-cleaning using the number pad.
5. Press START/SET. The oven door locks, and the oven will start self-cleaning at
your specified time.
To cancel the self-cleaning cycle
You may find it necessary to stop or interrupt a self-cleaning cycle due to smoke in
the oven. To turn off the self-cleaning cycle, press OFF/CLEAR. The cycle turns off,
but the door remains locked and the Lock icon blinks until the oven temperature
falls below 400 °F (204 °C).
After self-cleaning
• The door stays locked until the internal oven temperature falls below 400 °F.
• When the oven has cooled down, wipe the oven surfaces with a cloth to remove
ash residue.
• Stubborn stains can be removed using a steel-wool pad. Lime deposits can be
removed using a vinegar-soaking cloth.
• If you are not satisfied with the cleaning results, repeat the cycle. “HOT” appears
on the display until the oven cools down. Wait until the message disappears, and
then start a new cycle.
• The cooling fan automatically runs for certain amount of time after self-cleaning.
• Self-cleaning does not operate within 2 hours after running the self-cleaning
cycle.
CAUTION
Do not attempt to open the oven door immediately after the self-cleaning cycle is
complete. The oven is still very hot when the door unlocks. Escaping hot air and/or
steam could burn you.
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Maintenance
Replacing the oven light
Oven light
The oven light is a standard 40-watt appliance bulb. It comes on when you open
the oven door.
Remove
Glass bulb cover Bulb
Replace
1. Turn off the oven.
2. Make sure the oven and oven light are
cool.
3. Open the door, and remove the glass
cover by turning it counterclockwise.
4. Remove the oven light from the socket
by turning it counterclockwise.
5. Insert a new 40-watt appliance bulb into
the socket, and then turn it clockwise to
tighten.
6. Reinsert the glass cover, and then turn it
clockwise to tighten.
CAUTION
To prevent electric shock, make sure the oven is turned off and cool before
replacing the oven light.
NOTE
• The oven light does not operate during the self-cleaning cycle.
• Remove the racks if they prevent you from accessing the oven light.
Removing and reinstalling the oven door
How to remove the door
CAUTION
• The door is very heavy. Be careful when removing and lifting the door. Do not
lift the door by the handle.
• Turn the power OFF before removing the door.
1. Open the door completely.
2. Pull the hinge locks down toward the door frame to the unlocked position.
Hinge lock
Locked position Unlocked position
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Maintenance
Maintenance
Fig. 1 about 5°
Fig. 2
3. Firmly grasp both sides of the door at
the top.
4. Close the door to the door removal
position, which is approximately
5 degrees from vertical (Fig. 1).
5. Lift the door up and out until the hinge
arms are clear of the slots (Fig. 2).
How to reinstall the door
1. Firmly grasp both sides of the door at the top.
2. With the door at the same angle as the removal position, slide the indentations
of the hinge arms into the bottom edges of the hinge slots. The notches in each
hinge arm must be fully inserted into the bottoms of each slot.
Hinge arm
Bottom edge of slot
Indentation
3. Open the door fully. If the door will not open fully, the indentations are not
inserted correctly in the bottom edges of each slot.
4. Push the hinge locks up against the front frame of the oven cavity into the
locked position.
Hinge lock
Locked position Unlocked position
5. Close the oven door.
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Troubleshooting
How to remove and reinstall the Storage drawer
1. Slide open the drawer until it stops.
2. Locate the roller guide clips on either
side. Using both hands, pull down the left
clip while lifting the right clip, and then
remove the drawer.
3. Clean the drawer in warm, soapy water
using a cloth or soft brush. Then, rinse
and dry it thoroughly.
4. Put the drawer in the roller guides on
either side, and then snap the clips into
place.
Troubleshooting
If you encounter a problem with the range, check the tables starting below, and
then try the suggested actions.
Checkpoints
Gas safety
Problem Possible cause Action
You smell gas. The surface burner knob is
not in the OFF position and
the burner is not lit.
Turn the burner knob to OFF.
There is a gas leak. Clear the room, building, or
area of all occupants.
Immediately call your gas
supplier from a neighbor’s
phone. Do not call from your
phone. It is electrical and
could cause a spark that could
ignite the gas. Follow the gas
supplier’s instructions.
If you cannot reach your
gas supplier, call the fire
department.
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Troubleshooting
Troubleshooting
Surface burner
Problem Cause Action
All burners do not
light.
The power cord is
not plugged into the
electrical outlet.
Make sure the electrical plug
is plugged into a live, properly
grounded outlet.
A fuse in your home
may be blown or the
circuit breaker may have
tripped.
Replace the fuse or reset the
circuit breaker.
The gas supply is not
properly connected or
turned on.
See the Installation
Instructions that came with
your range.
Surface burners do
not light.
The control knob is not
set properly.
Push in the control knob and
turn it to the Lite position.
The burner caps are not
in place.
The burner base is
misaligned.
Clean the electrodes.
Put the burner cap on the
burner head.
Align the burner base.
Surface burner
clicks during
operation.
The control knob has
been left in the Lite
position.
After the burner lights, turn
the control knob to a desired
setting.
If the burner still clicks, contact
a service technician.
The burners do not
burn evenly.
Surface burner
components and caps are
not assembled correctly
and level.
See page 37.
The surface burners are
dirty.
Clean the surface burner
components.
(See page 37.)
Problem Cause Action
Very large or
yellow surface
burner flames.
The wrong burner orifice
is installed.
Check the burner orifice size.
Contact your installer if you
have the wrong orifice (LP
gas instead of natural gas or
natural gas instead of LP gas).
Surface burners
light but oven
burners do not
light.
The oven door lock is
turned on.
The display will show the Lock
icon. Hold the oven door open
and press for 3 seconds.
The oven will beep and the
Lock icon will turn off.
The Gas Pressure
Regulator shut off switch
is in the off position.
Call a qualified service
technician.
Oven
Problem Cause Action
The oven control
beeps and displays
an information
code.
There may be an issue
with your oven. See the
“Information codes” chart
on page 48.
Press OFF/CLEAR, and then
restart the oven.
If the problem persists,
disconnect all power to the
range for at least 30 seconds
and then reconnect the power.
If this does not solve the
problem, call for service.
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Troubleshooting
Problem Cause Action
The oven will not
turn on.
The oven is not
completely plugged into
the electrical outlet.
Make sure the electrical plug
is fully inserted into a live,
properly grounded outlet.
A fuse in your home
may be blown or the
circuit breaker may have
tripped.
Replace the fuse or reset the
circuit breaker.
The oven
temperature is too
hot or cold.
The oven temperature
needs to be adjusted and
recalibrated.
See page 32.
The oven burner
will not shut off.
The oven door lock is
turned on.
The display will show the Lock
icon. Hold the oven door open
and press for 3 seconds.
The oven will beep and the
Lock icon will turn off.
The Sabbath function has
been activated.
SAb and the time of day will
show in the display. All other
controls and signals will be
deactivated. To turn off the
oven only, press OFF/CLEAR.
To cancel the Sabbath function
and reactivate the controls and
signals, press and hold Bake and
Timer Off (3 sec) simultaneously
for 3 seconds.
Problem Cause Action
The oven light
(lamp) will not turn
on.
The oven door lock is
turned on.
The display will show the
Lock icon. Hold the oven door
open, and then press for
3 seconds. The oven will beep
and the Lock icon will turn off.
The Sabbath function has
been activated.
SAb and the time of day will
show in the display. All other
controls and signals will be
deactivated. To cancel the
Sabbath function and reactivate
the light switch and other
controls, press and hold Bake and
Timer Off (3 sec) simultaneously
for 3 seconds.
A loose or burned-out
bulb.
See page 41.
The switch operating the
oven light needs to be
replaced.
Call for a qualified service
technician.
The oven smokes
excessively during
broiling.
Meat or food was not
properly prepared before
broiling.
Cut away excess fat and/or
fatty edges that may curl.
Improperly positioned
top oven rack.
See the broiling guide on page
24.
The controls are not
being set properly.
See page 24.
Greasy buildup on oven
surfaces.
Regular cleaning is necessary
when broiling frequently.
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Troubleshooting
Troubleshooting
Problem Cause Action
Excessive smoking
during a self-
cleaning cycle.
This is the first time the
oven has been cleaned.
This is normal. The oven will
always smoke more the first
time it is cleaned.
Wipe up all excessive soil
before starting the self-
cleaning cycle.
If smoke persists, press
OFF/CLEAR. Open the windows
to clear the smoke from the
room. After the oven has
cooled and unlocked, wipe up
excessive soil, and then reset
the oven for self-cleaning.
The oven door will
not open after a
self-cleaning cycle.
This is normal. The oven door will stay locked
until the oven temperature
drops below 400 °F.
The oven is not
clean after a self-
cleaning cycle.
A fine dust or ash is
normal.
This can be wiped clean with a
damp cloth.
Set the self-cleaning cycle for
a longer cleaning time.
The cycle was not long enough
to burn off the dirt buildup.
Extremely dirty ovens
require hand-cleaning of
excessive spillovers and food
buildup before you start a
self-cleaning cycle. Multiple
self-cleaning cycles may be
necessary to completely clean
the oven.
Problem Cause Action
Cooking is
finished, but the
cooling fan is still
running.
The fan automatically
runs for a certain amount
of time to ventilate the
inside of the oven.
This is not a product
malfunction. The fan is
designed to run automatically
for a period of time to cool
down the oven.
The oven will not
self-clean.
The oven door lock is
turned on.
The display will show the
Lock icon. Hold the oven door
open, and then press for
3 seconds. The oven will beep
and the Lock icon will turn off.
The oven is too hot. Let the oven cool down, and
then reset the controls. The
self-clean cycle will not lock
the oven door if the oven
temperature is too hot. The
door must lock before the self-
clean cycle can start.
The self-cleaning oven
controls are not properly
set.
Reset the self-cleaning oven
controls. (See page 39.)
A surface burner is on. Turn off the surface burner.
Self-clean will not operate if a
surface burner is on.
A crackling or
popping sound.
This is normal. This is the sound of the metal
heating and cooling during
any cooking or cleaning
function.
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Troubleshooting
Others
Problem Cause Action
The product is not
level.
The appliance has been
installed improperly.
The leveling leg(s) is (are)
damaged or uneven.
Make sure the floor is level,
strong, and stable. If the floor
sags or slopes, contact a
carpenter.
Check and level the range. (See
the Installation Instructions.)
The kitchen cabinets are
not properly aligned and
make the range appear to
be not level.
Ensure that cabinets are
square and provide sufficient
room for installation.
The display goes
blank.
The electrical outlet
Ground Fault Interrupter
(GFI or GFCI) has been
tripped and needs to be
reset.
Your digital control has
been damaged.
Replace the fuse or reset the
circuit breaker.
Problem Cause Action
There is steam
or smoke coming
from under the
control panel.
This is normal. The oven vent is located there.
More steam is visible when
you are using the convection
functions or when baking or
roasting multiple items at the
same time.
A burning or oily
odor coming from
the vent.
This is normal for a new
oven and will disappear
within 1/2 hour of the first
bake cycle.
To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours. (See page
39.)
Strong odor. This is temporary. The insulation around the
inside of the oven emits an
odor the first few times the
oven is used.
The oven racks are
difficult to slide.
This is normal. Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel. Racks become dull and
hard to slide if they are left in
the oven during a self-clean
cycle.
Fan noise. This is normal. The convection fan runs until
the function is over or the
door is opened.
The convection fan
is not working.
This is normal. The fan starts automatically
when the oven reaches the
preheat temperature.
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Troubleshooting
Troubleshooting
Information codes
Code symbol Meaning Solution
Oven sensor malfunction. 1. Press OFF/CLEAR, and then
restart the oven.
2. If the problem persists,
disconnect all power to
the oven range for at
least 30 seconds and then
reconnect the power.
The oven is overheating.
Check the Control PBA NTC
Sensor.
Check the PBA NTC Sensor.
Check the PBA NTC Sensor.
Control pad malfunction.
Door lock malfunction.
PCB signal malfunction.
Touch IC and PCB signal malfunction.
Oven vent blocked.
1. If oven vent or cover air is
blocked by aluminum foil
or others, remove that and
restart oven.
2. To reset error, disconnect
power or tap OFF/CLEAR
after opening the oven door
at least 60 seconds.
** If these solutions do not solve the problem, contact a local Samsung service
center or call 1-800-SAMSUNG (1-800-726-7864).
See other models: NX60T8111SG/AA NX60T8111SS/AA NX60T8751SS/AA NX60T8751SG/AA NX60T8711ST/AA
