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Frequently asked questions
38
Poor wash results
Problem Possible cause and solution
Liquid detergent does
not give the required
result.
Liquid detergents usually contain no bleaching
agents. They do not remove fruit, coffee and tea
stains.
Use a general purpose powder detergent
containing a bleaching agent.
Add stain removers to the compartment.
Never put stain removers and liquid detergent
together in the detergent dispensing drawer.
Laundry has a gray,
sticky residue.
An inadequate amount of detergent was used to
dissolve greasy deposits in heavily soiled laundry (e.g.
grease, oils or lotions).
Add more detergent to the laundry or use a liquid
detergent.
Run the Sanitize program without laundry using
liquid detergent to clean the washer before using it
for laundry again.
The hot water pressure it too low.
The water pressure must be at least 14.5psi
(1bar).
The hot water temperature is too low.
The hot water temperature must be at least 130°F
(55°C).
There is white detergent
residue on dark laundry.
The detergent was not completely dissolved because
of hard water.
After drying, remove white residue with a clothing
brush.
Add a water softener to the detergent for future
loads.
Use the Denim / Jeans programme for dark
coloured laundry.
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