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Frequently asked questions
36
The following fault message appears in the display and the
program has been canceled
Problem Possible cause and solution
Fault Drain Check
drain
The drain is blocked.
The drain hose is too high.
Clean the drain filter and the drain pump.
The maximum drain pump height is 3 ft (1m).
Fault Water inlet
Open water faucet
The water inlet is blocked or restricted.
Check whether the water supply is turned on
properly.
Check whether the inlet hose is kinked.
The filter in the water inlet is blocked.
Clean the filter.
Waterproof system
activated
The waterproof system has activated.
Turn off the water supply.
Call Technical Service
Technical fault Call
Technical Service
There is a fault.
Restart the program.
If the fault message appears again contact
Technical Service.
To turn the fault message off: Open the drum door or press the Cancel button until
the fault message goes out.
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