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Frequently asked questions
37
A message appears in the display at the end of the program
Message Possible cause and solution
In the display flashes
Anti-crease
alternating with
Check detergent.
The machine has oversudsed.
Use less detergent in the next wash program, and
follow the recommended amount on the detergent
packaging.
General problems with the washer
Problem Possible cause and solution
The washer shakes
during the spin cycle.
The four feet are not resting evenly on the floor.
Level the machine (see "Leveling the washer").
There are unusual
sounds coming from
the drain pump.
There is no fault!
Lapping sounds at the beginning and end of the
drain process are normal.
Large residues of
detergent remain in the
dispenser drawer.
The water pressure is too low.
Clean the water intake hose filter under running
water and carefully remove any large particles.
Water softeners tend to clump.
Clean the detergent drawer. In the future add the
detergent first then the water softener.
The fabric softener is
not completely
dispensed or too much
water remains in the
compartment.
The siphon tube is either positioned incorrectly or
clogged.
Clean the siphon tube, see "Cleaning and care -
Cleaning the detergent drawer".
The display shows a
foreign language.
The display language was adjusted.
Select the display language. See "Setting the
display language".
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