Operating and Installation Instructions
Washer
To prevent accidents and appliance damage, read these instructions
before installation or use.
en-US M.-Nr. 10 210 820
Contents
2
IMPORTANT SAFETY INSTRUCTIONS ................................................................ 4
Help protect our environment .............................................................................. 7
Guide to the washer .............................................................................................. 8
Control panel........................................................................................................... 8
Display function....................................................................................................... 9
Before using for the first time ............................................................................ 10
Setting the display language ................................................................................. 10
1. Prepare the laundry......................................................................................... 11
2. Load the laundry.............................................................................................. 12
3. Select a program ............................................................................................. 13
4. Selecting program settings ............................................................................ 14
5. Add detergent .................................................................................................. 16
6. Start the program - Program end .................................................................. 19
Spin cycle ............................................................................................................. 21
Delay Start............................................................................................................ 22
Program guide ..................................................................................................... 23
Changing the programme sequence................................................................. 27
Canceling a program ............................................................................................. 27
Interrupting a program........................................................................................... 27
Changing a program.............................................................................................. 27
Adding/removing laundry during a wash program ................................................ 28
Preparing your appliance for an extended vacation.............................................. 28
Detergent ............................................................................................................. 29
Miele-recommended detergents ........................................................................... 30
General detergent recommendations.................................................................... 31
Cleaning and care ............................................................................................... 32
Cleaning the drum................................................................................................. 32
Cleaning the exterior and control panel ................................................................ 32
Cleaning the detergent dispensing drawer ........................................................... 32
Cleaning the liquid detergent inserts..................................................................... 33
Cleaning the water inlet filter................................................................................. 34
Contents
3
Frequently asked questions ............................................................................... 35
Problem solving guide........................................................................................... 35
A wash program cannot be started....................................................................... 35
The following fault message appears in the display and the program
has been canceled ................................................................................................ 36
A message appears in the display at the end of the program .............................. 37
General problems with the washer........................................................................ 37
Poor wash results.................................................................................................. 38
The drum door cannot be opened ........................................................................ 39
Opening the drum door during a power failure ..................................................... 40
Draining the washing machine ......................................................................... 40
Opening the drum door.................................................................................... 41
After sales service............................................................................................... 42
Repairs .................................................................................................................. 42
Optional accessories............................................................................................. 42
MieleCare .............................................................................................................. 42
Installation............................................................................................................ 44
Front view .............................................................................................................. 44
Rear view............................................................................................................... 45
Installation site....................................................................................................... 46
Installation ............................................................................................................. 46
Removing the shipping struts ............................................................................... 46
Refitting the shipping struts .................................................................................. 48
Leveling the machine............................................................................................. 49
Screwing out and adjusting the feet...................................................................... 49
Water connection .................................................................................................. 50
The water protection system............................................................................ 50
Hot and cold water connection ........................................................................ 51
Reprogramming to cold water operation.......................................................... 52
Drainage ........................................................................................................... 52
Electrical connection ............................................................................................. 53
Setting the language ........................................................................................... 54
IMPORTANT SAFETY INSTRUCTIONS
4
WARNING
To reduce the risk of fire, electric shock or injury to persons while
using your appliance follow basic safety precautions, including the
following:
Read all instructions before using the appliance.
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of a malfunction or
breakdown, grounding will reduce the risk of electric shock by
providing a path of least resistance for electric current. This
appliance is equipped with a cord having an equipmentgrounding
conductor and a grounding plug. The plug must be plugged into an
appropriate outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
WARNING - Improper connection of the equipment-grounding
conductor may result in a risk of electric shock. Check with a
qualified electrician if you are in doubt as to whether the appliance is
properly grounded.
Do not modify the plug provided with the appliance - if it will not
fit the outlet, have a proper outlet installed by a qualified electrician.
Do not install or use a washer with visible damage.
Do not install or store this appliance where it will be exposed to
the weather.
Do not install your washing machine where temperatures below
freezing may occur. Frozen hoses may burst under pressure. The
reliability of the electronic control unit may be impaired at
temperatures below freezing.
IMPORTANT SAFETY INSTRUCTIONS
5
Before connecting the machine, ensure that the connection data
on the data plate (fusing, voltage and frequency) match the mains
electrical supply. If in doubt contact an electrician.
Do not use an extension cord to connect this appliance to the
power supply. Extension cords do not guarantee the required safety
of the appliance (e.g. danger of overheating).
This appliance is not designed for maritime use or for use in
mobile installations such as recreational vehicles or aircraft.
However, under certain conditions it may be possible for an
installation in these applications. Please contact the Miele Technical
Service Dept. with specific requirements.
Do not repair or replace any part of the appliance or attempt any
servicing unless specifically recommended in these operating
instructions.
If the power cord is damaged it must only be replaced by a Miele
Service technician with a genuine Miele power cord.
Under certain conditions, hydrogen gas may be produced in a hot
water system that has not been used for 2 weeks or more.
HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not
been used for such a period, turn on all hot water faucets and let the
water flow from each for several minutes before using the washing
machine. This will release any built-up hydrogen gas. Do not smoke
or use an open flame during this time, the gas is flammable.
Before the appliance is removed for service or discarded, remove
the door.
IMPORTANT SAFETY INSTRUCTIONS
6
Use
Do not allow children to play on or in the appliance. Close
supervision is necessary when the appliance is used near children.
The drum door glass will be hot when washing at very high
temperatures. Do not touch the glass. Danger of burns! Keep
children away from the washer when in use.
Only use the washing machine to wash items which are specified
by the manufacturer to be machine washable on the fabric care
label. Any other applications may be dangerous.
Do not wash articles that have been previously cleaned, washed,
soaked or spotted with gasoline, dry-cleaning solvents or other
flammable substances. These articles give off vapors that could
ignite or explode. Do not add these items to the wash load.
Do not add gasoline, dry-cleaning solvents, or other flammable or
explosive substances to the wash water. These substances give off
vapors which could ignite or explode.
Do not use cleaning solvents on or near the machine or the
controls. Contact with cleaning solvents will damage the surface..
Do not reach into the appliance if the drum is moving.
Do not tamper with the controls.
SAVE THESE INSTRUCTIONS
Help protect our environment
7
Disposal of the packing
material
The cardboard box and packing
materials protect the appliance during
shipping. They have been designed to
be biodegradable and recyclable.
Ensure that any plastic wrappings,
bags, etc. are disposed of safely and
kept out of the reach of children, as
they pose a danger of suffocation.
Disposal of an appliance
Old appliances may contain materials
that can be recycled. Please contact
your local recycling center about the
possibility of recycling these materials.
Ensure that the appliance presents no
danger to children while being stored
for disposal. Before discarding an
appliance, unplug it from the outlet, cut
off its power cord and remove any
doors to prevent hazards.
Guide to the washer
8
Control panel
a
Program buttons
To select a wash program
b
Option buttons
Special features to enhance a wash
program
c
PC Indicator
Allows a service technician to check
and update the wash programs
d
Delay Start button
To delay the start of a program
e
Display with Menu buttons
See more information on the
following pages
f
Start button
Starts the selected wash program
g
Cancel button
Switches back to the previous menu
during program selection or cancels
the running program
h
On/Off button
Turns the machine on and off
i
Door button
Opens the drum door
Guide to the washer
9
Display function
The display allows you to operate and
select various functions of the washer.
Selection and display of program
settings
– Temperature selection
– Spin speed selection
– Delay start
– Display of an approximate program
running time
Program selection using the display
By pressing the MasterCare button, you
can select from the following programs:
– Extra White
– Delicates
– Denim / Jeans
– Dress shirts
– Pillows
– Outerwear
– Table linens
– Beach towels
– Express
– Drain / Spin
– Quick rinse
Menu buttons
Various settings can be made with the
Menu buttons
The values above the vertical line can
be adjusted and/or confirmed.
Example:
Duration: 1:02 h
Warm Max spin
Pressing the left menu button Warm
allows to adjust the temperature. The
High spin button allows you to adjust
the spin speed.
Example:
MasterCare
OK
Extra White
With the button additional programs
can be selected and confirmed with the
OK button.
Before using for the first time
10
The appliance must be correctly
installed and connected before the
first use. Please see the "Installation
instructions."
This washing machine has
undergone thorough testing in the
factory, there may be some residual
water in the drum from this process.
Running a spin cycle before the first use
is, for safety reasons, not possible. To
activate the spin cycle a wash program
must be run without laundry or
detergent.
Turn on the water supply.
Press the I-On / 0-Offbutton. The
washer is turned on.
The Welcome screen shows once the
washer is turned on for the first time.
The Welcome screen will not show after
the washer has run for more than 1
hour.
The display now shows the language
setting.
Setting the display language
The default setting for the display
language is German. The display
language can be adjusted.
Language
OK
deutsch
Select the desired language by
pressing the left menu button
Confirm the setting with the right OK
button.
Shipping strut reminder
The shipping struts must be
removed before the first use to avoid
machine damage.
Confirm that the shipping struts have
been removed by pressing OK.
The washer is now ready for the first
use.
Starting the first wash program
Select program
Press the program button Sanitize.
Press the Start button.
Once the program has finished the first
use is complete. The washer can be
used.
1. Prepare the laundry
11
Empty all pockets.
Foreign objects left in pockets
(e.g. nails, coins, paper clips, etc.)
can cause damage to clothes and
the machine.
Sort the laundry
Only wash items that are labeled
machine washable by the manufacturer.
Most garments have a fabric care label
in the collar or side seam.
Sort the laundry by care label and
color.
Tip: Dark fabrics often bleed the first
few times they are washed. They should
be washed separately several times
before being included in a mixed load.
Pre-treating stains
Badly soiled areas, stains etc. should
be cleaned as soon as possible,
preferably while still fresh. Dab stains
with a damp light colored cloth. Do
not rub!
Tip: Stains can be pre-treated using
some tricks, which can be found in
"Miele's guide to laundry care." Please
contact Miele to obtain a copy of this
booklet.
Solvent-based cleaners (e.g.,
benzene) can damage plastic parts.
When pre-treating a stain, make sure
that plastic parts do not come into
contact with cleaning agent.
Chemical (solvent-based)
cleaning agents can cause damage
in the washing machine.
Never use such cleaning agents in
the washing machine!
General tips
– Curtains: Remove any lead weights
or strips before washing.
– Loose bra underwires should be
removed or sewn in place before
washing.
– Close zippers, hooks and eyelets
before washing.
– Comforter covers and pillowcases
should be fastened to prevent small
items from rolling inside of them.
Do not wash items with the
symbol on the fabric care label.
2. Load the laundry
12
Turn on the washer
Press the I-On / 0-Off button.
The washer is turned on and The drum
light is on.
Tip: The drum light turns off
automatically after five minutes. To turn
the light on again press the Door
button.
Load the laundry
Press the Door button.
The drum door is open.
Load the laundry loosely into the
drum.
For best results, wash mixed loads of
small and large items. This will improve
washing effectiveness and help
distribute the load evenly.
Water consumption and energy usage
are determined by the size of the load.
The washer automatically adjusts the
amount of water to conserve water and
energy when washing smaller loads.
The time remaining will automatically be
adjusted to reflect a shorter wash
program.
To prevent damage to the door seal
and clothing, make sure that there
are no clothes caught between the
drum door and the seal.
Close the drum door.
3. Select a program
13
A. Program selection using
program buttons
Press the button to select the desired
washing program.
The relevant indicator light will light up.
B. Program selection via the
MasterCare button
Press the MasterCare button.
The following appears in the display:
MasterCare
OK
Extra White
With the left button , page down
through the selection list.
The desired program is on the display:
Confirm the program with the right
button OK.
4. Selecting program settings
14
Select a temperature and/or
spin speed
Programs via program buttons
Duration: 1:02 h
Warm Max spin
Press the left menu button Warm to
change the temperature and press
the right menu button Max. Spin to
change the spin speed.
Programs via the MasterCare button
Duration: 1:16 h
Hot Max spin
Extra White
Press the left menu button Hot to
change the temperature and press
the right menu button Max. Spin to
change the spin speed.
Select an option
Select the desired Option with the
respective button.
Once an Option is selected, the
indicator lights.
Tip: If an Option cannot be selected,
the wash program does not permit it.
See the "Program Guide" to determine
which Option is selectable for each
program.
Heavy Soil
For heavily soiled laundry or stubborn
dried on stains.
A pre-wash takes place and the wash
time for the main wash is extended.
Extended
For laundry with normal to heavy soiling
or stains
The main wash cycle time for the wash
program is extended.
4. Selecting program settings
15
Sensitive
An additional final rinse washes away
detergent residue and scents.
An additional rinse takes place.
Buzzer
A buzzer signals the end of the wash
program or after Hold. The buzzer
sounds until the washer is turned off.
The buzzer volume can be adjusted.
Adjusting the buzzer volume
No program is selected.
Press the "Buzzer" button until the
display shows:
Volume setting
OK
Press the left menu button to
adjust the buzzer volume.
Confirm with OK.
Switching on delay start
The start of a program can be delayed
from 30 minutes up to 24 hours.
Switch on the delay start (if desired).
Please see "Delay start" for more
information.
5. Add detergent
16
Front loading washing machines
require special high efficiency
detergents. Closely follow the
requirements of the detergent
manufacturer.
Use detergent according to the laundry
soiling.
Use less for smaller loads.
Light soiling
No soiling or stains are visible.
Normal soiling
Some visible soiling or a few light
stains.
Heavy soiling
Very visible soiling or stains.
Use the Heavy soil function and split the
detergent in the Heavy soil
compartment as described.
Too little detergent may cause:
– laundry to not be cleaned effectively
and become gray and stiff over time.
– grease to not be completely washed
from the laundry.
– calcium deposits on the heater.
Too much detergent may cause:
– oversudsing with poor wash, rinse
and spin results.
– a higher water usage, because of an
extra rinse which is automatically
added
– a higher environmental burden.
5. Add detergent
17
Using liquid detergent
Pull out the detergent dispenser
drawer and add detergent to the
compartments.
Detergent for Heavy Soil
Only add detergent (
1
/
3
of the total
amount recommended) to the
compartment, if the Heavy Soil option is
selected
OR
Bleach
Add bleach to compartment as
described by the manufacturer.
Do not use the Heavy Soil option.
Once the main wash cycle has finished
the bleach will automatically be rinsed
from the compartment.
Detergent for the main wash
Fabric softener or liquid starch
Close the detergent drawer.
Use of bleach
Bleach removes stubborn stains.
Observe the following prerequisites:
– Use liquid detergent.
Heavy-duty powder detergent
already contains a bleach and thus
the use of an additional liquid
bleaching agent is not
recommended.
– Do not select the Heavy Soil option.
If this option is selected, the bleach
will be prematurely added.
Dispensing of bleach
Only use when the insert for liquid
detergent is in place.
The Heavy Soil option may not be
selected.
Fill the bleach in the compartment
according to the manufacturer's
specifications.
The bleach is added automatically after
the main wash.
5. Add detergent
18
Using powder detergent
Liquid detergent inserts come already
inserted in the detergent
compartments. To use powder
detergent remove the inserts.
Remove the inserts from both
compartments and .
Tip: Replace the inserts in the
compartments before using liquid
detergent.
Dispensing fabric softener or
liquid starch
Fabric softener
Makes fabrics feel softer and reduces
static cling in the dryer.
Mild liquid starch
A synthetic starch wash that gives
fabrics some stiffness.
Starch
Gives the fabrics stiffness and volume.
Add the fabric softener, mild liquid
starch or starch to compartment .
Do not exceed the maximum fill
level marked inside the
compartment.
The fabric softener / liquid starch will be
dispensed during the final rinse. A small
amount of water will remain in the
compartment at the end of the program
.
If starching frequently, clean the
dispenser compartment and
especially the siphon tube.
6. Start the program - Program end
19
Press the flashing Start button.
If the delay start is set, the remaining
times elapses in the display. Once the
delayed start time has elapsed or
immediately after the program start, the
approximate program running time is
displayed. The overall program time
may be shortened or lengthened.
Additionally the sequence cycle is
displayed. The washer shows the
current program step.
The drum light turns off once the
program starts.
Activate the Child Lock (if
desired)
The Child Lock can be activated to
prevent a child from canceling the
program and opening the door at the
end of a program.
Press and hold the Heavy soil button
until the display shows:
Locked
Deactivate the Child Lock
Press the "Heavy soil" button until the
display shows:
Ready to use
Tip: Once the program has finished, the
Child Lock must be deactivated.
6. Start the program - Program end
20
Program end
During the "Anti-crease" program the
display shows Anti-crease alternating
with End.
Open the drum door.
Remove the laundry.
Check the drum for any missed
pieces of laundry. Items inadvertently
left in the washer may be damaged
(e.g. shrink or discolor) during the
next wash cycle.
Check the folds of the door seal for
any small articles.
Close the drum door.
Activate the Child Lock.
So children or animals do not find their
way into the drum.
Spin cycle
21
Final spin speed
Program
Normal Max spin
Wrinkle-free High spin
Sanitize Max spin
Handwash Med spin
Woolens High spin
Silk Slow spin
Custom Max spin
Extra White Max spin
Delicates Med spin
Denim/Jeans High spin
Dress shirts Med spin
Pillows High spin
Outerwear Med spin
Table linens High spin
Beach towels Max spin
Express Max spin
Drain / Spin Max spin
Quick rinse High spin
The final spin speed can be reduced, if
the program allows changes. The
selection of a final spin speed higher
than that shown above is not possible.
Rinse and interim spin
There is a spin cycle after the main
wash and between the rinses. A
reduction in the final spin speed will
also reduce the interim spin speed.
Hold
The laundry will not be spun and will
remain suspended in the final rinse
water. This reduces creasing if the
laundry is not going to be removed from
the drum immediately after the end of
the program.
Under the spin speeds, select Hold.
– Start final spin
At the end of the program, the
washing machine will offer the
maximum permitted spin speed. You
can select a lower spin speed.
Press the Start button.
The final spin is carried out.
– End program without spinning
Press the Cancel button.
The water is drained and the program is
ended.
No spin (deselect rinse and interim
spin and the final spin)
Under the spin speeds, select No spin.
The laundry is not spun between the
rinse cycles and the end of the
program. The water is drained and the
anti-crease function is activated.
Delay Start
22
Delay start allows you to delay the
start of a program from 30 minutes up
to a maximum of 24 hours.
Press the Delay button.
Start in: 0:30h
Warm High spin
With every touch of the Delay button,
the start is delayed longer:
– For a delay less than 10 hours, the
delay time extends in 30 minute
increments.
– For a delay time more than 10 hours,
the delay time extends in 1 hour
increments.
Tip: Press and hold the Delay button to
speed up the count.
Cancel
Press the Cancel button.
Adjust
To adjust the Delay Start time cancel
and reset.
Program guide
23
Temperature * Final spin Item / Tip
Normal Options: Heavy Soil, Extended, Sensitive, Buzzer
Hot Items made from cottons, linen or
mixed fabrics.
Very Warm
Warm Max spin
Cold
No Heat
Note for test institutes:
USA Testcycle: DOE Federal Register 10 CFR Part 430 Appendix J2
to subpart B
Canada Testcycle: CAN/CSA-C360
Additionally "Sanitize" Sanitize is used for TUF Extra Hot
Wrinkle free Wrinkle free Options: Heavy Soil, Extended, Sensitive, Buzzer
Hot Items made from synthetics, mixed
fabrics or wrinkle free cottons.
Very Warm
High spin
Warm
Med spin
Cold
No Heat
Sanitize Options: Heavy Soil, Extended, Sensitive, Buzzer
Sanitize Max spin Items which have skin contact or for
special hygienic requests.
Hot
High spin
Handwash Options: Heavy Soil, Extended, Sensitive, Buzzer
Warm Hand washable items which do not
contain wool or silk.
Cold
Med spin
No Heat
* Garment care label symbols
The default settings are highlighted in bold.
Program guide
24
Temperature * Final spin Item / Tip
Woolens Options: Sensitive, Buzzer
Warm High spin Items made from washable wool or
mixed woolens.
Cold
Med spin
No Heat
Slow spin
Hold
No spin
Silk Options: Buzzer
Cold Slow spin Silk and hand washable items which do
not contain wool.
No Heat
Custom Options: Heavy Soil, Extended, Sensitive, Buzzer
Sanitize Max spin
Hot
High spin
Very Warm
Med spin
Warm
Slow spin
Cold
Rinse hold
No Heat
No Spin
Extra White Options: Heavy Soil, Extended, Sensitive, Buzzer
Hot Max spin For white items without special hygienic
requests
Very Warm
High spinl
Delicates Options: Extended, Buzzer
Warm Med spin For delicate items made from
synthetics.
Cold
Slow spin
No Heat
Hold
No Spin
* Garment care label symbols
The default settings are highlighted in bold.
Program guide
25
Temperature * Final spin Item / Tip
Denim / Jeans Options: Heavy Soil, Extended, Sensitive, Buzzer
Warm High spin All items made from denim.
Before washing denim items, turn them
inside out.
Cold
Med spin
No Heat
Dress shirts Dress shirts Options: Heavy Soil, Sensitive, Buzzer
Warm Med spin Pretreat collars and cuffs if needed.
Cold
Slow spin
No Heat
Hold
No Spin
Pillows Options: Sensitive, Buzzer
Hot High spin Washable pillows with a filling of
feathers, down or synthetics. 2 twin or
1 queen size pillow
Very Warm
Med spin
Warm
Slow spin
Outerwear Options: Buzzer
Cold Med spin Close all zippers. Do not use fabric
softener.
Table linens Options: Heavy Soil, Extended, Sensitive, Buzzer
Warm High spin For table cloths and napkins.
Cold
Med spin
No Heat
Slow spin
Hold
No Spin
* Garment care label symbols
The default settings are highlighted in bold.
Program guide
26
Temperature * Final spin Item / Tip
Beach towels Options: Buzzer
No Heat Max spin Program to rinse sand from beach
towels. Do not use detergent.
Express Optionen: Buzzer
Warm Max spin Small loads of mixed items for the
programs Normal and Wrinkle free.
Cold
High spin
No Heat
Med spin
Slow spin
Hold
No Spin
Drain / Spin Options: Buzzer
Max spin
High spin
Med spin
Slow spin
No Spin
Separate rinse Options: Buzzer
High spin For rinsing items.
Reduce the final spin speed for items
which crease easily.
Med spin
Slow spin
Hold
No spin
* Garment care label symbols
The default settings are highlighted in bold.
Changing the programme sequence
27
Canceling a program
A program can be canceled any time
after the program start.
Press and hold the Cancel button
until the display shows:
Cancel
The wash water will be drained away.
To add or remove laundry
Open the drum door.
To select another program
The display requests the program
selection.
Press the desired program button.
Interrupting a program
Turn the washer off.
To continue:
Turn the washer on again.
Changing a program
A program change is not possible once
the program has started. The program
must be canceled.
Adjusting the temperature
The temperature can be changed up to
6 minutes after the program start.
Adjusting the spin speed
The spin speed can be adjusted
anytime until the beginning of the final
spin.
Adjusting the options
The options Extended or Sensitive can
be selected or deselected up to 6
minutes after the program start.
The Buzzer option can be selected or
deselected at any time.
Changing the programme sequence
28
Adding/removing laundry
during a wash program
Press and hold the door button until
the door opens.
Add or remove laundry.
Close the door.
The program continues automatically.
Note:
Once the program has started the
washer can not make adjustments of
the load size.
The drum door cannot be opened if:
– the water temperature is greater than
130°F (55°C).
– the water level is too high.
– the program has reached the "Final
Spin".
– The Child Lock function is activated.
If you attempt to open the door while
the washer is in one of the above
statuses "Machine locked" will appear
in the display.
Machine locked
Preparing your appliance for
an extended vacation
If you elect to turn off the water to your
home for an extended period of time,
please note that this may not be
enough to reduce the risk of a leak.
To be completely safe, you must turn
off the water supply to each
individual appliance.
This means under the sink for a
dishwasher, at the laundry bib for
your washer, etc.
Remove this guide for easy reference
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Detergent
29
Front-loading washing machines require
high efficiency detergent. Observe the
manufacturer's specification.
Miele offers detergent that has been
perfectly adapted to your washing
machine.
Fabric softener
Makes fabrics feel softer and reduces
static cling in the dryer.
Mild liquid starch
A synthetic starch wash that gives
fabrics some stiffness.
Starch
Gives the fabrics stiffness and volume.
Dyes / dye removers
Do not use dye removers in this
washer!
The use of dyes in the washer is
recommended only to a degree of usual
household use. The salt used for dying
may corrode the stainless steel with
frequent use.
Use only as directed by the
manufacturer.
Detergent
30
Miele-recommended detergents
The wash programs that are not listed do not have a detergent recommendation.
Miele
Ultra
White
Miele
Ultra
Color
Miele
Sensitive
Skin
Powder
Miele
Specialist
Detergents
Miele
Fabric
Softener
Cottons –
Minimum iron –
Sanitize – –
Synthetics – – –
Woolens – – –
Silks – – –
Custom –
Extra White – –
Delicates – – –
Darks / Denim – – –
Shirts –
Pillows – – –
Outerwear – – – –
Table linen – –
Express – * – –
= Recommended
– = Not recommended
* = Liquid detergent
Miele Wool Care
Miele detergent for down
Miele Outdoor
Detergent
31
General detergent recommendations
The wash programs that are not listed do not have a detergent recommendation.
Universal
detergent
Color
detergent
Delicates
detergent
Bleach
Cottons –
Minimum iron –
Sanitize – – –
Synthetics – – –
Silks – – –
Custom –
Extra White – –
Delicates – – –
Darks / Denim – – –
Shirts –
Pillows – –
Outerwear – – –
Table linen – –
Express* – –
= Recommended
– = Not recommended
* = Liquid detergent
Cleaning and care
32
Cleaning the drum
Washing at low temperatures and/or
using liquid detergent can cause
bacteria and unpleasant odors to build
up in the washing machine. For this
reason, Miele recommends that the
washing machine be cleaned once a
month.
Do not put laundry in the washing
machine.
Select the Sanitize program and the
Sanitize temperature.
Add ¼ cup of detergent and/or
bleach to the detergent dispensing
drawer
Start the program and let it proceed
as usual.
At the end of the program, the cleaning
of the drum is completed.
Cleaning the exterior and
control panel
Before cleaning or maintenance,
disconnect the power supply by
unplugging the unit or manually
"tripping" the circuit breaker.
Do not use a hose to wash down
the washer.
Clean the exterior of the washer with
a mild solution of non-abrasive
detergent or soap and water, and
wipe dry with a soft cloth.
Clean the drum with a stainless steel
cleaner specially formulated for use in
a washing machine, available from
Miele.
Do not use chemical solvents,
abrasive cleaners, glass or all
purpose cleaners! They will damage
the surface.
Cleaning the detergent
dispensing drawer
Washing at low temperatures and the
use of liquid detergent can lead to a
build-up of bacteria in the detergent
dispensing drawer.
For hygiene reasons, clean the entire
drawer at regular intervals.
Pull out the detergent drawer as far
as it goes. Press down on the red
release lever and pull the drawer out
of the machine.
Remove the liquid detergent inserts
Clean the detergent drawer with
warm water.
Cleaning and care
33
Clean the siphon tube
1. Remove the siphon tube from the
compartment and rinse under
warm water. Clean the pipe on which
the siphon tube is attached.
2. Replace the siphon tube.
Clean the siphon tube and fabric
softener channel more often when
frequently using liquid starch. Liquid
starch tends to stick.
Cleaning the niche of the detergent
drawer
Using a bottle brush remove any
detergent or lime deposits from the
water inlet valves at the top of the
detergent drawer niche.
Cleaning the liquid detergent
inserts
Push the insert apart and remove the
siphon for easy cleaning.
Cleaning and care
34
Cleaning the water inlet filter
The washing machine has two filters to
protect the water inlet valve. These
filters should be checked every six
months or so, or more often if there are
frequent interruptions to the water
supply.
First turn off the faucet.
Unscrew the inlet hose from the
faucet in a clockwise direction using
a screwdriver (if necessary).
Remove the rubber seal 1 from the
connector.
Using needle nose pliers, take hold of
the plastic filter bar 2 and remove it.
Rinse the filter under running water
carefully remove all coarse particles.
Put the filter and seal back into place.
Leaking can occur if the screw
connections are not tightened.
After cleaning, turn on the water
supply and make sure the screw
connections are watertight. If water
leaks, tighten the screw connections.
Dirt particles in the water can
damage the washing machine.
The filters must be put back in place
after cleaning.
Frequently asked questions
35
Problem solving guide
With the help of the following guide, minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be put right
without contacting Miele Service. This will save time and money.
The following guide may help you to find the reason for a fault, and to correct it.
You should, however, note the following:
Repairs and other work by unqualified persons could be dangerous. The
manufacturer cannot be held responsible for unauthorized work.
Repair work to electrical appliances must only be carried out by a suitably
qualified and competent person in strict accordance with current local and
national safety codes.
A wash program cannot be started
Problem Possible cause and solution
The display stays blank
and no indicator
illuminates.
The washer has no power.
Check to determine if the washer is plugged in.
Check to determine if the circuit breaker has
tripped.
Immediately after the
program start the
washer cancels the
program.
The "child entrapment sensor" has reacted.
Open the drum door.
Check the drum.
Restart the program.
Frequently asked questions
36
The following fault message appears in the display and the
program has been canceled
Problem Possible cause and solution
Fault Drain Check
drain
The drain is blocked.
The drain hose is too high.
Clean the drain filter and the drain pump.
The maximum drain pump height is 3 ft (1m).
Fault Water inlet
Open water faucet
The water inlet is blocked or restricted.
Check whether the water supply is turned on
properly.
Check whether the inlet hose is kinked.
The filter in the water inlet is blocked.
Clean the filter.
Waterproof system
activated
The waterproof system has activated.
Turn off the water supply.
Call Technical Service
Technical fault Call
Technical Service
There is a fault.
Restart the program.
If the fault message appears again contact
Technical Service.
To turn the fault message off: Open the drum door or press the Cancel button until
the fault message goes out.
Frequently asked questions
37
A message appears in the display at the end of the program
Message Possible cause and solution
In the display flashes
Anti-crease
alternating with
Check detergent.
The machine has oversudsed.
Use less detergent in the next wash program, and
follow the recommended amount on the detergent
packaging.
General problems with the washer
Problem Possible cause and solution
The washer shakes
during the spin cycle.
The four feet are not resting evenly on the floor.
Level the machine (see "Leveling the washer").
There are unusual
sounds coming from
the drain pump.
There is no fault!
Lapping sounds at the beginning and end of the
drain process are normal.
Large residues of
detergent remain in the
dispenser drawer.
The water pressure is too low.
Clean the water intake hose filter under running
water and carefully remove any large particles.
Water softeners tend to clump.
Clean the detergent drawer. In the future add the
detergent first then the water softener.
The fabric softener is
not completely
dispensed or too much
water remains in the
compartment.
The siphon tube is either positioned incorrectly or
clogged.
Clean the siphon tube, see "Cleaning and care -
Cleaning the detergent drawer".
The display shows a
foreign language.
The display language was adjusted.
Select the display language. See "Setting the
display language".
Frequently asked questions
38
Poor wash results
Problem Possible cause and solution
Liquid detergent does
not give the required
result.
Liquid detergents usually contain no bleaching
agents. They do not remove fruit, coffee and tea
stains.
Use a general purpose powder detergent
containing a bleaching agent.
Add stain removers to the compartment.
Never put stain removers and liquid detergent
together in the detergent dispensing drawer.
Laundry has a gray,
sticky residue.
An inadequate amount of detergent was used to
dissolve greasy deposits in heavily soiled laundry (e.g.
grease, oils or lotions).
Add more detergent to the laundry or use a liquid
detergent.
Run the Sanitize program without laundry using
liquid detergent to clean the washer before using it
for laundry again.
The hot water pressure it too low.
The water pressure must be at least 14.5psi
(1bar).
The hot water temperature is too low.
The hot water temperature must be at least 130°F
(55°C).
There is white detergent
residue on dark laundry.
The detergent was not completely dissolved because
of hard water.
After drying, remove white residue with a clothing
brush.
Add a water softener to the detergent for future
loads.
Use the Denim / Jeans programme for dark
coloured laundry.
Frequently asked questions
39
The drum door cannot be opened
Problem Possible cause and solution
The drum door cannot
be opened by pressing
the Door button.
The washing machine is not connected to the power
supply and/or is not switched on.
Insert the plug in the socket and switch on and/or
switch the washing machine on with the I-On/0-Off
button.
The child safety lock is activated.
Deactivate the child safety lock as described in the
"Activating the child safety lock" section in,
"Starting the program - Program end."
The door was not correctly engaged.
Press hard against the lock side of the door and
then press the Door button.
Power failure
Open the door as described in the "Opening the
drum door during a power failure" in the
Frequently asked questions section of thie
manual..
There is still water in the drum and the machine is
unable to drain.
Clean the filters and the pumps.
For safety reasons, the door cannot be opened if the
suds temperature is higher than 131°F (55°C).
Allow the program to finish or cancel it and wait
until the temperature in the drum has dropped.
Frequently asked questions
40
Opening the drum door during
a power failure
Turn off the washing machine.
There is a tool behind the detergent
drawer control panel for opening the
access panel to the drain filter.
Remove the tool.
Use it to open the drain filter.
Blocked drain outlet
If the drain outlet is blocked, a large
quantity of water (up to 6.6 gallons (25
liters)) can remain in the washing
machine.
If laundry has been washed at a
high temperature, water draining out
of the machine will still be hot.
Danger of scalding!
Be careful when draining the suds.
Draining the washing machine
Place a suitable container under the
access flap.
When draining water from the
machine, do not unscrew the drain
filter completely or take it all the way
out.
Slowly and carefully unscrew the
drain filter to let the water out. Be
careful not to release too much water
at once. If the flow of water is too
strong, some water can seep into the
washing machine base and activate
the water protection float switch. This
will prevent the washing machine
from functioning.
Tighten the drain filter back up again
if you need to interrupt the flow of
water.
Frequently asked questions
41
Once the flow of water stops:
Remove the drain filter completely.
Clean it thoroughly.
Remove any foreign objects (e.g.
buttons, coins, etc.) and lint from the
filter housing. Turn the impeller by
hand to check that it rotates freely.
Put the drain filter back in place and
secure it.
Make sure the drain filter is
securely tightened. Otherwise there
is a risk of water leakage during use.
To avoid loss of detergent, pour approx.
2 quarts (2 liters) of water into the
detergent dispenser drawer after
cleaning the drain filter. Excess water
will be pumped out automatically before
the next wash program.
Opening the drum door
Make sure the machine is turned
off and the drum has stopped
moving. A moving drum is
dangerous.
To open the door, pull down on the
ring in the upper right corner of the
access area.
After sales service
42
Repairs
For problems that you cannot resolve
on your own, please contact:
– your Miele dealer or
– Miele Technical Service
The telephone number for Miele is
listed at the back of these
instructions.
When contacting Miele, please quote
the model and serial number of your
machine, both of which are visible on
the data plate above the glass when the
door is open.
Optional accessories
Optional accessories are available
through your Miele dealer or Miele.
MieleCare
(USA only)
MieleCare, our Extended Service
Contract program; gives you the
assurance of knowing that your
appliance investment is covered by 5
years of worry free ownership.
MieleCare is the only Extended Service
Contract in the industry that guarantees
repairs by a Miele Authorized Service
Provider using genuine Miele parts.
Only genuine Miele parts installed by
factory trained professionals can
guarantee the safety, reliability and
longevity of your Miele appliance.
Please note that unless expressly
approved in writing by the Miele Service
department, Extended Service
Contracts offered by other providers for
Miele products will not be recognized
by Miele. Our goal is to prevent
unauthorized (and untrained) service
personnel from working on your Miele
products, possibly doing further
damage to them, you and/or your
home.
To learn more about MieleCare
Extended Service Contracts, please
contact your appliance dealer or visit us
online at:
www.mieleusa.com
43
Installation Instructions
Information is subject to change.
Please refer to our website to obtain the most current product specification,
technical & warranty information.
To prevent accidents and appliance damage read these instructions before
installation or use.
Installation
44
Front view
a
Hot water intake hose
b
Cold water intake hose
c
Power cord
d
Drain hose (drain options shown i.e
adjustable and removable elbows).
e
Detergent dispenser drawer
f
Control panel
g
Drum door
h
Access panel to lint trap and drain
pump
i
Recessed grip
j
Four height-adjustable feet
Installation
45
Rear view
a
Lid excess end with transport grips
b
W-LAN communication module
(optional accessory)
c
Power cord
d
Cold water intake hose
e
Hot water intake hose
f
Drain hose
g
Bracket for intake and drain hoses
h
Rotary protectors for shipping struts
i
Bracket for intake and drain hoses
and for storing the shipping struts
when not in use.
Installation
46
Installation site
A concrete floor is the most suitable
surface for the washer. Concrete floors
are less prone to vibration during the
spin cycle than wooden floors.
Note:
The machine must be leveled and
securely positioned.
To avoid vibration while spinning, the
machine should not be installed on
soft floor coverings.
If the installation must be performed on
a wooden floor:
Install the unit on a 2 ft. x 2 ft. x 1
3
/
16
" (61 x 61 x 3 cm) plywood base.
Ideally the base should be large
enough to span several joists and
should be anchored to the joists and
not just the floor boards.
Tip: It is best to install the washer in the
corner of a room, where the stability of
the floor is at its greatest.
There is a risk of the washing
machine falling off a raised platform.
If the machine is installed on a raised
platform (concrete or masonry), it
must be secured in place using the
MTS floor mounting kit (available
from Miele).
Installation
Use the front washer feet and the rear
excess end to transport the washer
from its shipping pallet to the
installation site.
Do not lift the washer by the drum
door!
Ensure that the machine’s feet
and the floor are dry to prevent
slippage during the spin cycle.
Removing the shipping struts
Remove the left and right covers.
1. Pull off the shipping strut covers and
2. then use a screwdriver to release the
catches at the top and bottom.
Installation
47
Using the wrench supplied, turn the
left-hand shipping strut 90°, then
withdraw the shipping strut.
Turn the right-hand shipping strut
90°, then
withdraw the shipping strut.
Installation
48
If the holes are not covered,
there is a risk of injury.
To avoid the risk of injury the holes
for the shipping struts must be
covered after they have been
removed.
Fit the covers onto the holes.
Secure the shipping struts to the
back of the washing machine. Make
sure the top catch is located above
the holder.
The washing machine must not
be moved without the shipping struts
in place.
Store the shipping struts. They must
be refitted if the machine is to be
moved again (e.g. when moving
house).
Refitting the shipping struts
Refitting is carried out by reversing the
procedure.
Installation
49
Leveling the machine
The washing machine must stand
perfectly level on all four feet to ensure
safe and proper operation.
Incorrect installation may increase
electric and water consumption and
may cause the machine to move about.
Screwing out and adjusting the
feet
The four adjustable screw feet are used
to level the machine. All four feet are
screwed in when the machine is
delivered.
Using the wrench supplied, turn
counter nut 2 in a clockwise direction.
Then turn counter nut 2 together with
foot 1 to unscrew.
Use a level to check that the washing
machine is standing level.
Hold foot 1 securely with a pipe
wrench. Turn counter nut 2 again
using the wrench supplied until it sits
firmly up against the housing.
There is a danger of the washing
machine moving about.
All four counter nuts must be firmly
up against the housing. Please also
check this for the feet which did not
need adjustment.
Installation
50
Water connection
The water protection system
The Miele water protection system
protects all parts of the washing
machine and its surroundings from
water damage.
The system consists of the following
main components:
– the inlet hose
– the electronic module and drainage
and overflow protection
– the drain hose
Inlet hoses
– Protection against the hoses bursting
The inlet hose can withstand
pressure of more than 7,000kPa /
1,015.26psi.
Electronic module and washing
machine housing
– Sump: Any leaking water is collected
in a sump in the base of the machine.
A float switches off the water inlet
valves, preventing any more water
from flowing into the machine and
water in the suds container is
pumped away.
– Overflow protection: This prevents
the washing machine taking in too
much water. If the water level
exceeds a certain level, the drain
pump switches on and pumps the
excess water away in a controlled
way.
Drain hose
The drain hose is protected by a
ventilation system which prevents the
washing machine from being emptied
completely.
Installation
51
The washing machine can be
connected to a portable water supply. A
non-return valve is not needed unless
required by building code.
The washing machine has ½" (13 mm)
pressure hoses with ¾" (19 mm) female
hose thread connections. If there is no
water hookup, contact a plumber to
install a connection. Make sure that the
sealing ring is seated properly on the
hose connector.
Replace the hose only with a genuine
Miele hose, or with a hose able to
withstand up to 145 psi (10.000 kPa)
pressure. The water valve connector
must also be able to withstand 145 psi
(10.000 kPa).
The bolted connection is under
water pressure. Open the water
supply slowly to check for leaks.
Adjust the rubber seal and the bolted
connection if necessary.
To protect the inlet valve, the two
filters (one at the pressure hose /
valve connection and one at the inlet
connection to the solenoid valve)
must not be removed.
Hot and cold water connection
This washing machine can be operated
with cold water and/or hot water.
Markings of water intake hoses
Cold water = Blue stripes
Hot water = Red stripes
For technical reasons, the
washing machine must always be
connected to cold water.
Cold water
– The washing machine must be
reprogrammed for operation with
cold water only.
– Attach the second inlet hose to the
back of the washing machine.
– In the Cottons washing program, the
only possible temperature is Not Heat.
Installation
52
Hot water
– The washing machine is programmed
for hot water operation at delivery.
– The temperature of hot water at the
faucet must not exceed 140°F (60°C).
The preferred temperature is 131°F
(55°C). Consult a plumber if the
temperature at the faucet exceeds
140°F (60°C).
– Before connecting to the water
faucet, check that the outflow of cold
water does not exceed 5 liters / 5
quarts. Each additional quart of cold
water reduces the energy efficiency.
– If the hot water supply is turned off
for some time, the washing machine
will automatically switch to the cold
water connection. This safety
measure is not intended for the
permanent operation of the
appliance. The washing machine
continues to wash using hot water
operation, but washing results are
worsened.
Reprogramming to cold water
operation
Press the Sensitive button until the
following appears in the display:
Water intake
OK
Hot + cold
Press the left menu button until
Cold appears in the display and
confirm this with the right menu
button OK.
Drainage
The 5 ft (1.5 m) drain hose may be
connected as follows:
1. Directly into a sink: hook the hose
over the edge of the sink and secure
it firmly (e.g. by tying the hose to the
water faucet).
2. To a stand pipe: place the drain hose
into a 1 ½" (4 cm) stand pipe and
secure it firmly.
3. To a floor drain: The machine is
equipped with an air gap / anti-
siphoning system so that no
minimum drain height is required.
– The machine drains using a pump
with a maximum delivery height of
4 ft (1.2 m).
– Make sure there are no kinks in the
drain hose.
– If necessary, the drain hose may
be extended to run a maximum of
16 ft (4.9 m), as long as the 4 ft
(1.2 m) height is not exceeded.
Hose extensions are available from
Miele as an optional accessory.
Installation
53
Electrical connection
GROUNDING INSTRUCTIONS
This appliance must be grounded. In
the event of a malfunction or
breakdown, grounding will reduce
the risk of electric shock by
providing a path of least resistance
for electric current. This appliance is
equipped with a cord having an
equipment-grounding conductor and
a grounding plug. The plug must be
plugged into an appropriate outlet
that is properly installed and
grounded in accordance with all local
codes and ordinances.
WARNING – Improper connection of
the equipment-grounding conductor
can result in a risk of electric shock.
Check with a qualified electrician or
service representative if you are in
doubt as to whether the appliance is
properly grounded.
Do not modify the plug provided with
the appliance; if it will not fit the
outlet, have a proper outlet installed
by a qualified electrician.
ELECTRICAL INSTRUCTIONS
This installation should be performed by
an experienced and qualified
technician, in accordance with local
codes and regulations.
The washing machine is supplied with a
5’3" (1.6m) long, 3 wire cord, ending in
a NEMA 5-15P plug, ready for
connection to a 120V, 15A, 60Hz, AC
power supply.
The proper outlet can be purchased
from an electrical supply dealer.
Setting the language
54
The display can be set to appear in
one of several different languages. The
display language can be changed at
any time as long as no program is in
progress.
Press the Extended button until the
display shows the following:
Language
OK
english
Scroll through the selection list with
the left button until the desired
language appears in the display.
Confirm the language with the OK
button.
The selected language appears in the
display.
9 Independence Way
Princeton, NJ 08540
Phone:
Fax:
www.mieleusa.com
U.S.A.
Miele, Inc.
National Headquarters
Please have the model and serial number
of your appliance available before
contacting Technical Service.
Canada
Importer
Miele Limited
Headquarters and Miele Centre
800-843-7231
609-419-4298
Technical Service & Support
Nationwide
Phone:
Fax:
161 Four Valley Drive
Vaughan, ON L4K 4V8
www.miele.ca
800-999-1360
888-586-8056
Customer Care Centre
Phone:
800-565-6435
905-532-2272
Germany
Manufacturer
Miele & Cie. KG
Carl-Miele-Straße 29
33332 Gütersloh
M.-Nr. 10 210 820 / 00en-US
W 3048
