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Your washing machine is equipped with various
automatic safety functions. These enable failures
to be detected in good time and the safety system
can react appropriately.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Washing machine does not start,
no indicators are on
Not connected to mains Insert plug into socket
Socket or fuse does not function Test function with a lamp, have
faulty part repaired
Power breakdown The washing machine will
automatically continue when
power is available again
Washing machine does not start,
although “Start/Pause” has been
pressed
Door not properly closed Push door to close it until it clicks
shut
Key lock is activated Press the button with the key
symbol at least 3 seconds to
deactivate the key lock
Washing machine stops during
the programme, and “Start/Pause”
blinks
Rinse hold (= positon of spin
button) is activated
Terminate Rinse hold with draining
the water or spinning the laundry
(see “Rinse hold” – FUNCTIONS
AND OPTIONS).
Programme was interrupted,
maybe door has been opened
Make sure door is closed
Press “Start/Pause” to proceed with
the programme
Safety system has been activated:
failure indicator lights up and/or
display shows failure (F…); water
tap might be closed
Refer to paragraph “Failure
indicators”. Make sure that water
tap is open and inlet hose has no
kinks.
Detergent dispenser contains
detergent residues after
programme end
Inlet water pressure too low; mesh
lter of the water supply hose may
be blocked
Make sure water tap is properly
opened. Check mesh lters of
inlet hose, see CLEANING AND
MAINTENANCE / Cleaning the
mesh lters of the inlet hose
Washing machine vibrates during
spinning
Transport bolts have not been
removed (!)
Remove transport bolts according
to the instructions in the
INSTALLATION GUIDE
Washing machine not standing
level on all four feet
Adjust feet (INSTALLATION
GUIDE). Make sure that washing
machine stands on level and rm
underground.
Spin speed “0” blinks on control
panel and/or laundry still very wet
Unbalance of laundry load
prevented spin cycle, to protect
the washing machine
If you want to spin the wet
laundry, add more laundry
items of dierent sizes and start
“Rinse&Spin” programme.
Avoid small laundry loads
consisting of few big, absorbent
pieces of laundry / wash dierent
sizes of articles in one load
These failures are frequently so minor that they can
be removed within a few minutes.
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