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3
Pull the two green levers inside the
machine to release the jammed paper.
4
Place both hands under the plastic tabs
on both sides of the machine to lift the
scanner cover (1) into the open position.
1
5
Slowly pull the jammed paper (1) out of
the machine.
1
6
If the LCD displays [Repeat Jam A],
move the print head (if needed) to take
out any paper remaining in this area.
Make sure scraps of paper are not left in
the corners of the machine (1) and (2).
1
2
IMPORTANT
• DO NOT touch the encoder strip, a thin
strip of plastic that stretches across the
width of the machine (1). Doing this may
cause damage to the machine.
1
• If the print head is in the right corner as
shown in the illustration (2), you cannot
move the print head. Close the scanner
cover, and then reconnect the power cord.
Open the scanner cover again, and then
hold down Stop/Exit until the print head
moves to the center. Then unplug the
machine from the power source and take
out the paper.
B
Troubleshooting
51
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