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Error Message Action
Ink Low
One or more of the ink cartridges are near the end of their lives.
Order a new ink cartridge. You can continue printing until the LCD
displays Cannot Print.
For more information, see the Online User's Guide: Replace the Ink
Cartridges.
• You can still scan even if the ink is low or needs to be
replaced.
Jam A Inside/
Front
Repeat Jam A
Remove the jammed paper.
See Related Information: Printer Jam or Paper Jam at the end of this
section.
Make sure the paper length guide is set to the correct paper size.
DO NOT extend the paper tray when you load A5 or smaller size
paper.
Jam B Front
Repeat Jam B
Remove the jammed paper.
See Related Information: Printer Jam or Paper Jam at the end of this
section.
Make sure the paper length guide is set to the correct paper size.
DO NOT extend the paper tray when you load A5 or smaller size
paper.
Jam C Rear
Remove the jammed paper.
See Related Information: Printer Jam or Paper Jam at the end of this
section.
Make sure the paper length guide is set to the correct paper size.
DO NOT extend the paper tray when you load A5 or smaller size
paper.
Clean the paper pick-up rollers.
For more information, see the Online User's Guide: Clean the Paper
Pick-up Rollers.
Low Temperature
After warming the room, allow the machine to warm up to room
temperature. Try again when the machine has warmed up.
No Caller ID
There is no incoming call history. You did not receive calls or you have
not subscribed to the Caller ID service from your telephone company.
If you want to use the Caller ID feature, call your telephone company.
For more information, see the Online User's Guide: Caller ID.
No Ink Cartridge
Take out the new ink cartridge and re-install it slowly and firmly until it
latches.
For more information, see the Online User's Guide: Replace the Ink
Cartridges.
B
Troubleshooting
37
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