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Troubleshooting and Routine Maintenance
75
B
No Paper Fed The machine is out of paper or
paper is not properly loaded in
the paper tray.
Do one of the following:
Refill the paper in the paper tray, and
then press Black Start or Color Start.
Remove the paper and load it again
and then press Black Start or
Color Start. (See Loading paper and
other print media on page 9.)
The Jam Clear Cover may not be
closed properly.
Open the jam clear cover and then close it.
Make sure the jam clear cover is closed
properly.
The paper is jammed in the
machine.
Remove the jammed paper by following
the steps in Printer jam or paper jam
on page 76.
Out of Memor y The machine's memory is full. Copy operation in progress
Press Stop/Exit and wait until the other
operations in progress finish and then try
again.
The memory card or USB Flash
memory drive you are using does
not have enough free space to
scan the document.
Delete unused files from your memory card
or USB Flash memory drive to make some
free space and then try again.
Paper Jam Paper is jammed in the machine. Open the Jam Clear Cover (at the back of
the machine) and pull out the jammed
paper by following the steps in Printer jam
or paper jam on page 76. Make sure the
paper length guide is set to the paper side.
Unable to Cl eanXX
Unable to In it. XX
Unable to Pr int XX
Unable to Sc an XX
The machine has a mechanical
problem.
–OR–
A foreign object such as a clip or
ripped paper is in the machine.
Open the scanner cover and look inside
the machine for foreign objects and paper
scraps. If the error message continues,
disconnect the machine from the power for
several minutes, then reconnect it.
Unusable Dev ice
Disconnect device from
front connector & turn
machine off & then on
A broken device has been
connected to the USB direct
interface.
Unplug the device from the USB direct
interface, then press On/Off to turn the
machine off and then on again.
Unusable Dev ice
Please Disconnect USB
Device.
A USB device or USB Flash
memory drive that is not
supported has been connected
to the USB direct interface.
(For more information, visit us at
http://solutions.brother.com
)
Unplug the device from the USB direct
interface.
Wrong Paper Size Paper is not the correct size. Check that the machine's Paper Size
setting matches the size of paper in the
tray. (See Paper Size on page 22.)
Error Message Cause Action
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