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36 English
Troubleshooting
Troubleshooting
Problem Cause Action
Grill
Smoke comes out
during operation.
During initial operation,
smoke may come from
the heating elements
when you rst start
using the oven.
This is not a malfunction.
After you run the oven 2-3
times, it should stop.
Food is on the heating
elements.
Let the oven cool and then
remove the food from the
heating elements.
Food is too close to the
grill.
Put the food a suitable
distance away from the grill
while cooking.
Food is not properly
prepared and/or
arranged.
Make sure food is properly
prepared and arranged.
Information codes
If the oven fails to operate, you may see an information code on the display. Check
the table below for the code, and then follow the directions.
Code Description Action
C-10
The GAS sensor is open.
Unplug the power cord of the oven,
and contact a local Samsung service
center.
The GAS sensor is
shorted.
C-20
The temperature sensor
is open.
The temperature sensor
is shorted.
C-F0
The microwave has
sensed an internal
communications failure.
Unplug the power cord of the oven,
and contact a local Samsung service
center.
C-F2
A touch button has
malfunctioned.
Press Stop, and then try the button
again.
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