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32 English
Troubleshooting
Replacing the charcoal lter
If your oven is vented to the inside, the charcoal lter should be replaced every
6 to 12 months and more often if necessary. The charcoal lter cannot be cleaned.
To order a new charcoal lter, contact the Parts Department at 1-800-627-4368 or
your Samsung dealer. You can also order online at www.samsungparts.com
The lter angle
The lter angle
1. Unplug the oven or turn off the power
at the main power supply.
2. Open the door.
3. Remove the vent grille mounting
screws (2 middle screws).
4. Slide the vent grille to the left, then pull
it straight out.
5. Push the hook and remove the old
lter.
6. Slide a new charcoal lter into place.
The lter should rest at the angle
shown.
7. Replace the vent grille and 2 screws
and close the door. Plug the oven in or
turn on the power at the main power
supply. Reset the clock.
Troubleshooting
Check points
If you encounter a problem with your oven, rst check the tables starting below
and try the recommendations. If a problem persists, or if an information code
keeps appearing on the display, contact a local Samsung service center.
Problem Cause Action
General
The buttons cannot be
pressed properly.
Foreign matter may
be caught between the
buttons.
Remove the foreign matter
and try again.
For touch models:
Moisture is on the
exterior.
Wipe the moisture from the
exterior.
The Child Lock is
activated.
Deactivate the Child Lock.
The time is not
displayed.
Power is not supplied. Make sure power is supplied.
Conrm the microwave is
plugged in. Check your fuses
or circuit breakers.
The Eco (power-saving)
function is set.
Turn off the Eco function.
The oven does not
work.
Power is not supplied. Make sure power is supplied.
Conrm the microwave is
plugged in. Check your fuses
or circuit breakers.
The door is open. Close the door and try again.
The door open safety
mechanisms are covered
by foreign matter.
Remove the foreign matter
and try again.
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