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English 35
Troubleshooting
Problem Cause Action
The warm function
does not work.
The oven may not work
if too much food is being
warmed or improper
cookware is being used.
To test the oven, put
one cup of water in a
microwave-safe container,
put the container in
the oven, and then run
the microwave for 1-2
minutes to check whether
the water is heated. If the
water is heated, reduce
the amount of food and
start the function again.
Use a cooking container
with a at bottom.
The thaw function
does not work.
The oven may not work
if too much food is being
thawed or improper
cookware is being used.
To test the oven, put
one cup of water in a
microwave-safe container,
put the container in
the oven, and then run
the microwave for 1-2
minutes to check whether
the water is heated. If the
water is heated, reduce
the amount of food and
start the function again.
Use a cooking container
with a at bottom.
Problem Cause Action
The interior light is
dim or does not turn
on.
The door has been left
open for a long time.
The interior light may
automatically turn off
when the Eco function
operates. Close and reopen
the door or press the
STOP/CLEAR button.
The interior light is
covered by foreign matter.
Clean the inside of the
oven and check again.
A beeping sound
occurs during cooking.
If the Auto Cook function
is being used, this beeping
sound means it's time to
turn over the food.
After turning over the
food, press the START
button again to restart
operation.
The oven is not level. The oven is installed on an
uneven surface.
Make sure the oven is
installed on at, stable
surface.
There are sparks
during cooking.
Metal containers are used
during cooking or thawing.
Do not use metal
containers.
When power is
connected, the oven
immediately starts to
work.
The door is not properly
closed.
Close the door and check
again.
There is electricity
coming from the oven.
The power source or
power outlet is not
properly grounded.
Make sure the power
source and power outlet
are properly grounded.
ME21M706BA_ME21R706BA_AA_EN+MES+CFR.indb 35 2019-06-19 3:19:12
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