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User Manual Page 17
Malfunction Diagnosis
TROUBLESHOOTING TIPS
Troubleshooting
Tips
Please check the machine according to the following table before calling for service:
Problem Possible Cause Troubleshooting
Unit does not turn
on when pressing
ON/OFF button
P1 Error Code. The water collection tray is full.
Turn o the unit, drain the water from
the water collection tray and restart
the unit.
In COOL mode: room temperature is
lower than the set temperature.
Reset the temperature.
Unit does not cool
well
The air lter is blocked with dust or
animal hair.
Turn o the unit and clean the lter
according to instructions.
Exhaust hose is not connected or is
blocked.
Turn o the unit, disconnect the hose,
check for blockage and reconnect the
hose.
The unit is low on refrigerant. Call a service technician to inspect the
unit and top o refrigerant.
Temperature setting is too high. Decrease the set temperature.
The windows and doors in the room are
open.
Make sure all windows and doors
are closed.
The room area is too large. Double-check the cooling area.
There are heat sources inside the room. Remove the heat sources if possible.
The unit is noisy
and vibrates too
much
The oor is not level. Place the unit on a at, level surface.
The air lter is blocked with dust or
animal hair.
Turn o the unit and clean the lter
according to instructions.
The unit makes a
gurgling sound
This sound is caused by the ow of
refrigerant inside the unit.
This is normal.
Unit stops
frequently
The exhaust hose is blocked, extended
or otherwise restricted.
Remove the exhaust hose to see if the
unit continues to operate. If yes, shorten
the extension, reduce the number of
bends or eliminate restriction.
NOTE
Do not add extension to the exhaust hose(s)!
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