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49-2000228 Rev. 0 27
Problem Possible Cause What To Do
Oven light does not
work
Light bulb is loose or defective. Tighten or replace bulb. See the Maintenance section for
instructions on how to replace the bulb.
Oven will not self-clean The temperature is too high to set a
self-clean operation.
Allow the oven to cool.
Oven controls improperly set. See the Cleaning the Oven section.
Excessive smoking
during clean cycle
Excessive soil or grease. Press the Cancel/Off pad. Allow the oven to cool below
the unlocking temperature. Wipe the excess soil and reset
the clean cycle.
Oven not clean after a
clean cycle
Oven controls improperly set. See the Cleaning the Oven section.
Oven was heavily soiled. Clean up heavy spillovers before starting the clean cycle.
Heavily soiled ovens may need to self-clean again or for a
longer period of time.
Strong “burning” or
“oily” odor emitting
from the vent
This is normal in a new oven and will
disappear in time.
To speed the process, set a self-clean cycle for a
minimum of 3 hours. See the Cleaning the Oven section.
This is temporary.
Excessive smoking
during broiling
Food too close to burner element. Lower the rack position of the food.
Oven latch will not
open.
The temperature inside the oven has
not dropped below the unlocking
temperature.
Press the Cancel/Off pad. Allow the oven to cool below
the unlocking temperature.
"LOCK DOOR" ashes
in the display
The self-clean or steam-clean cycle
has been selected but the door is not
locked.
Lock the oven door.
“F— and a number
or letter” ash in the
display
You have a function error code. Press the Cancel/Off pad. Allow the oven to cool for one
hour. Put the oven back into operation. If the function
code repeats, disconnect all power to the oven for at least
30 seconds and then reconnect power. If the function
error code repeats again, call for service.
Clock ashes due to a
power outage
Power outage or surge Reset the clock. If the oven was in use, you must reset
it by pressing the Cancel/Off pad, setting the clock and
resetting any cooking function.
Lock Controls or
Control Lockout feature
is activated
If LOC ON appears in the display, the range control is
locked. Turn this feature off to use the range. See the
Oven Controls section.
Surface Burners do not
light
Plug on range is not completely
inserted in the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Gas supply not connected or turned on.
See the Installation Instructions that came with your range.
A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Burner parts not replaced correctly. See the Care and Cleaning section.
Burner slots near the electrode, or the
round lighter port on the oval burner,
may be clogged.
Remove the burners and clean them. Check the electrode
area for burned-on food or grease. See the Care and
Cleaning section.
Food residue on electrode Lightly polish at tip of electrode with nail le or
sandpaper until shiny.
TROUBLESHOOTING TIPS
Troubleshooting Tips ... Before you call for service
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