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21
GENERAL OPERATION Possible Causes and/or Recommended Solutions
Refrigerator seems noisy
than older models. During various stages of operation, you may hear normal operating sounds that
are unfamiliar.
The following noises are normal:
■ Buzzing/Clicking:
ice maker. If the refrigerator is connected to a water line, this is normal. If the refrigerator is not
■ Cracking/Crashing: Heard when ice is ejected from the ice maker mold.
■ Popping: Heard when the inside walls contract/expand, especially during initial cooldown.
■ Pulsating/Whirring: Heard when the fans/compressor adjust to optimize performance during
normal operation.
■ Rattling:
Rattling may also come from items placed on top of the refrigerator.
■ Water running or gurgling: Heard when ice melts during the defrost cycle and water runs into
the drain pan.
■ Sizzling: Heard when water drips onto the heater during the defrost cycle.
Temperature is too warm
■ New installation: Following installation, allow 24 hours for the refrigerator and freezer to
cool completely.
NOTE:
■ Doors are opened often or not closed completely: This allows warm air to enter the refrigerator.
Minimize door openings, keep the doors fully closed, and make sure both doors are properly
sealed.
■ Air vents are blocked: Remove items that are immediately in front of the vents.
■ Large amount of warm food recently added: Allow several hours for the refrigerator to return
to its normal temperature.
■ Controls are not set correctly for the surrounding conditions: Adjust the controls to a colder
setting. Check the temperature again in 24 hours.
Temperature is too cold
■ Controls are not set correctly for the surrounding conditions: Adjust the controls to a warmer
setting. Check the temperature again in 24 hours.
■ Top refrigerator shelf is colder than lower shelves: On some models, air from the freezer enters
the refrigerator compartment through vents near the top refrigerator shelf. As a result,
the top shelf can be slightly colder than lower shelves.
■ Air vents are blocked: Remove items that are immediately in front of the vents.
Interior moisture buildup
NOTE: Some moisture buildup is normal. Clean with a soft dry cloth.
■ Room is humid: A humid environment contributes to moisture buildup. Use the refrigerator only
in an indoor location, with as little humidity as possible.
■ Doors are opened often or not closed completely: This allows humid air to enter the
refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors are
properly sealed.
Interior lights do not work
■ Doors have been open for an extended period of time: Close the doors to reset the lights.
■ Light bulb is loose in the socket or has burned out: On models with incandescent interior light
bulbs, tighten or replace the bulb. See the “Lights” section.
NOTE: On models with LED lights, call for assistance or service if the interior lights do not
illuminate when either door is opened. See the Warranty in the User Instructions or User Guide for
contact information.
Dispenser lights do not work
(on some models)
■ Dispenser light is turned o:
turn on only when a dispenser pad/lever is pressed. If you want the dispenser light to stay on
Instructions or User Guide.
■ Dispenser light is set to AUTO or NIGHT LIGHT: On some models, if the dispenser light is set to
Auto or Night Light, make sure the dispenser light sensor is not blocked. See the “Water and Ice
Dispensers” section in the User Instructions or User Guide.
NOTE: On models with LED lights, call for assistance or service if the dispenser lights do not
operate correctly. See the Warranty in the User Instructions or User Guide for contact information.
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