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13
Washer Diagnostic Mode
To enter the “Washer Diagnostic Mode,” rst enter “Start
Operating Setup.” Then press and hold the COLD key for 1
second while in any of the setup codes one through six, anytime
a diagnostic code is present, or while dAS displays if operating
with Whirlpool Data Acquisition setup.
On entry to diagnostic mode, the entire display will ash, a
cycle in process is canceled, money in escrow is cleared, and
diagnostic codes are cleared. If a diagnostic code persists,
it must be corrected before the following cycle options are
permitted.
There are ve possible ways to initiate cycle activity from
diagnostic mode as follows:
Clean Washer Cycle – See “Washer Maintenance 1.
Procedure.”
Cycle Credit – With the entire display ashing, a cycle may 2.
be credited by pressing the HOT keypad (CC will display).
When the service mode is exited, “SELECT CYCLE” will be
displayed unless the end-of-cycle door opening is required.
Manual Load Test Cycle – With the entire display ashing, 3.
this cycle is started by pressing the COTTON/WHITES
keypad. This cycle provides more typical full length lls,
tumbles, drains, and actuator dispenser movement,
allowing for a more thorough analysis of the washer
operation, including pressure switch behavior.
Quick Spin Cycle – With the entire display ashing, this 4.
cycle is started by pressing the PERM PRESS keypad. This
cycle provides a method to quickly drain and spin (remove
water from the washer) if desired.
Quick Overview Test Cycle – With the entire display ashing, 5.
this cycle is started by pressing the WARM keypad. This
cycle provides a quick verication that the cold and hot
water valves, dispensers, and pump motor are working, as
well as actuator dispenser movement. It also includes drain
and spin operations.
Pressing the COLD keypad will exit diagnostic mode and cancel
a diagnostic cycle in process.
DIAGNOSTIC CODES
If the setup mode is entered and one of the following has
occurred, the appropriate diagnostic code will be in the display.
d5 Blocked coin 1 or coin drop control circuit failure (coin
recognition and price display disabled while blockage
persists). Setup mode J. should be set to _d (or Ed if
in Enhanced Debit) to eliminate coin related diagnostic
codes when using a card reader.
d9 Voltage detected below 90 vac for 8 seconds.
d13 Blocked coin 2 or coin drop control circuit failure (coin
recognition and price display disabled while blockage
persists).
d16 Not receiving communications from installed debit card
reader in Generation 2 debit mode.
F20 Slow Fill. The washer will not detect water input for 4
min. Pressure switch failure or no water inlet. This code
is reported as d8 on d7.
F22 The door is not able to lock. Door lock error or
someone trying to start the washer, by pressing the
door switch with the nger. This code is reported as
d17 on Accu Trac.
(For different code, consult service personnel)
WASHER HELP MODE
This mode is entered by pressing the HOT keypad while in
special pricing option mode 2.XX (or while dAS displays if
operating with Whirlpool Data Acquisition setup).
In help mode, other display symbols and elements are mapped
to reect the state of various inputs and outputs as follows:
Wash Water sensed at wash level
* Low voltage present (below about 90 vac)
Circle above digit Door closed
DOOR LOCKED Door sensed locked
COLD Cold water relay on
HOT Hot water relay on
OR Door unlock
AVAILABLE Drain pump ON
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