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49-60769 15
TROUBLESHOOTING TIPS
Troubleshooting Tips... Before you call for service
Problem Possible Causes What to Do
Frequentbuzzingsoundfromtheice
maker (if installed).
IcemakerpowerswitchisintheON
position but the water supply to the
refrigerator has not been connected.
SetthepowerswitchtotheOFF
position.KeepingitintheONposition
will damage the water valve.
No ice cube production (if ice maker
is installed).
Supply line or shutoff valve is
clogged.
Call a plumber.
Refrigerator has odor. Foodstransmittingodorto
refrigerator.
Foodswithstrongodorsshouldbe
tightly wrapped.
Keepanopenboxofbakingsoda
intherefrigerator;replaceevery3
months.
Interiorneedscleaning. See Care and Cleaning section.
Moisture forms on outside of
refrigerator.
Not unusual during periods of high
humidity.
Wipe surface dry.
Moisture collects inside (in humid
weather, air carries moisture into
refrigerator when doors are opened)
Duetothehigherhumidityinthe
refrigerator, you may on occasion
experience fog or small amounts
of moisture in the refrigerator
compartment.
This is normal and may come and
go as different food loads and
environmental conditions change.
Wipe dry with a paper towel if desired.
Interiorlightdoesnotwork No power at the outlet. Replace fuse or reset the breaker.
Light bulb is burned out. See Care and Cleaning section.
Hot air from the bottom of the
refrigerator
Normalairflowcoolingmotor.Inthe
refrigeration process, it is normal
that heat be expelled in the area
under the refrigerator. Some floor
coverings are sensitive and will
discolor at these normal and safe
temperatures.
This is normal.
Refrigerator never shuts off but the
temperatures are ok.
Adaptive defrost keeps compressor
running during door openings.
This is normal. The refrigerator will
cycle off after the door remains closed
for 2 hours.
Doornotclosingproperly. Doorgasketonhingesidesticking
or folding over.
Applyparafnwaxtothefaceofthe
gasket.
Doordoesnotclosebyitself Leveling legs need adjusting. See Rollers and Leveling Legs in the
Installationinstructionssection.
Freezerdooropenswhen
refrigerator door is closed.
This is normal if the door closes
after it pops open.
This indicates that there is a good
sealonthefreezerdoor.Ifthefreezer
door does not automatically close after
popping open, then see Door does
not close by itself, above.
Foodfreezingintherefrigerator. Foodtooclosetotheairventatthe
back of the refrigerator.
Move food away from the air vent.
Refrigerator control is set too cold. Move the refrigerator control to a
warmer temperature.
Handleisloose/handlehasagap. Handle needs to be adjusted. SeeReversingDoorHandlesinthe
InstallationInstructionssection.
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