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RESETTING THE INTERNAL SOFTWARE SYSTEM
If the error codes EC or E4 appear, please do the following:
a) Remove all cookware from the cooktop. Have an inductive pot or pan with a bottom diameter of at
least 16cm close by for use during the procedure.
b) Remove the appliance from the power supply for a few minutes, by turning the circuit breaker off or
removing the fuse.
c) Reconnect the appliance to the power supply. There is now 2 minutes to start the next step, otherwise
repeat the above.
d) STEP 1: Without pressing the On/off power touch control, press the Decrease Power/Time touch
control and keep touching with one finger. While still touching the Decrease Power/Time touch
control, quickly press each Timer/Zone Power touch control (less than 2 seconds) in succession,
starting from RH, to LHR and ending at LHF. If a double beep is heard, a mistake has been made &
the process needs to start from the beginning. If not, remove all fingers from the control panel and
press Decrease Power/Time touch control and Increase Power/Time touch control simultaneously for
a few seconds until flashing “E” symbols appear. Wait until the symbols stop flashing and change to
“C” on each LED display. This means the old software has been purged from the appliance.
e) STEP 2: Select a cooking zone by pressing the Timer/Zone Power touch control. Place the pot or pan
centrally in the cooking zone. Wait for the LED display to change from “C” to a “-“. Repeat for every
cooking zone. Do not use multiple pots or pans, or change during the process. Once all the cooking
zone LED displays are showing “-“, the process is finished.
f) The appliance should now turn off and on again correctly. If the error codes persist, please contact the
Blanco Service Department.
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