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TROUBLESHOOTING AND ERROR CODES
The appliance or a cooking zone doesn’t start:
The electrical connection to the power is faulty – Call an electrician.
A fuse has blown – Check fuse box.
The Key Lock function is active – reset as per the manual.
The control panel buttons are coated in grease or water – clean as per the manual.
An object is covering a control button – in general only one button can be pressed at a time, so
remove object to free-up buttons.
The control panel displays a “U” in one of the Cooking Zone Power LED displays:
There is no cookware on the cooking zone – replace cookware on cooking zone.
Cookware cannot be used with induction cooktops - replace cookware.
The size of the base of the cookware is too small - replace cookware.
The appliance or a cooking zone cuts out:
A fuse has blown – Check fuse box.
A cooking zone has run unattended for a long period of time so has turned off – reset.
A control panel button has been pressed or covered – remove object and reset.
Cookware is empty and base has overheated – turn off appliance, let cool then restart with
cookware refilled.
The control panel LED displays show “A” or “Er03”:
An object or liquid is covering some or all of the buttons – remove object or carefully clean the liquid
away from the control panel.
The control panel LED displays show “E2” or “EH”:
The appliance has overheated – remove cookware from top and allow to cool.
The control panel LED displays show “E3”:
The cookware has been detected, but is not suitable – remove cookware and replace.
The control panel LED displays show “E6”:
The appliance has detected that the electrical input is not suitable – check power supply.
The control panel LED displays show “E8”:
The appliance has detected that the ventilation at the bottom of the appliance has become blocked
– check vents are clear & clean, and that fans can be heard starting up periodically.
The control panel LED displays show “EC” or “E4”:
There is a problem with the internal software – reset software (see next page).
If the problem persists, please contact Blanco using the contact details at the end of the manual.
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