Loading ...
Loading ...
Loading ...
29
SMART FUNCTION
Using LG SmartThinQ Application
Things to check before using LG
SmartThinQ
•
For appliances with the or logo
1
Check the distance between the appliance and the
wireless router (Wi-Fi network).
•
If the distance between the appliance and the
wireless router is too far, the signal strength
becomes weak. It may take a long time to
register or installation may fail.
2
Turn off the
Mobile data
or
Cellular Data
on your
smartphone.
•
For iPhones, turn data off by going to
Settings
→
Cellular
→
Cellular Data
.
3
Connect your smartphone to the wireless router.
NOTE
•
To verify the Wi-Fi connection, check the
Wi-Fi
icon on the control panel is lit.
•
The appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact your
Internet service provider or refer to your wireless
router manual.
•
LG SmartThinQ is not responsible for any network
connection problems or any faults, malfunctions, or
errors caused by network connection.
•
If the appliance is having trouble connecting to the Wi-
Fi network, it may be too far from the router.Purchase
a Wi-Fi repeater (range extender) to improve the Wi-Fi
signal strength.
•
The Wi-Fi connection may not connect or may be
interrupted because of the home network environment.
•
The network connection may not work properly
depending on the Internet service provider.
•
The surrounding wireless environment can make the
wireless network service run slowly.
•
The appliance cannot be registered due to problems
with the wireless signal transmission. Unplug the
appliance and wait about a minute before trying again.
•
If the rewall on your wireless router is enabled,
disable the rewall or add an exception to it.
•
The wireless network name (SSID) should be a
combination of English letters and numbers. (Do not
use special characters.)
•
Smartphone user interface (UI) may vary depending
on the mobile operating system (OS) and the
manufacturer.
•
If the security protocol of the router is set to
WEP
, you
may fail to set up the network. Please change it to
other security protocols (
WPA2
is recommended) and
register the product again.
Loading ...
Loading ...
Loading ...