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Upon receiving an Emergency Activation (by pressing the emergency
control or via an air bag activation) the Lincoln Security Response
Center relays details of the situation and the location of the vehicle to
the appropriate authorities and establishes a three-way phone call. While
the appropriate authorities dispatch help to your location, the response
center will:
• dispatch the emergency help to your location.
• when appropriate, stay in direct phone contact with you until
emergency help arrives.
• notify pre-designated family contacts or friends of the emergency
situation, if requested, or if no response is received from the vehicle.
If you are certain of your location, a direct phone call to 911 or
other emergency services may provide a faster response.
If roadside assistance is required, the Lincoln Security Response Center
will contact the Lincoln Commitment Roadside Assistance provider via
three–way phone call.
Supplemental Personalized Information Services (if equipped)
Additional services such as accessing sports scores, news and weather
may be available through the in-vehicle phone or the mobile phone
outside. Details on the availability and setting up the profile to
personalize these services will be provided in the Cellular phone
operations literature. There may be charges for some of these services.
Activation and deactivation
When either of the two Lincoln RESCU controls are pressed, or the air
bags are deployed (this will activate the system as an emergency
automatically) status messages will be displayed on the vehicle’s message
center/audio display, confirming an assistance request has been made.
The system can be activated whenever your ignition key is in the
RUN/START/ACC position and for six minutes after your vehicle is
turned off. Once a RESCU control has been pressed, do not attempt to
crank the engine as this may cancel the activation. In most situations,
the assistance request can only be terminated and the system reset when
a special tone is sent to the vehicle by the Lincoln Security Response
Center. (See Automatic redial later in this chapter for exceptions.)
Operation will continue even if the vehicle is turned off during an
activation (although visual feedback via the message center/audio display
will not be available in this situation).
Controls and features
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