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TROUBLESHOOTING
37
PROBLEM POSSIBLE CAUSES SOLUTIONS
The ice dispenser jams
while dispensing
crushed ice
Crushed ice is blocking the ice
delivery chute.
Switch from crushed ice to cubed ice to clear the ice
dispenser. Then switch back to crushed ice.
Water is leaking or
dripping from the
dispenser system
NOTE: A few drops of
water after dispensing
is normal.
The glass was not held under the
dispenser long enough.
Hold the glass under the dispenser 2 to 3 seconds after
releasing the dispenser lever.
Water continues to drip
from the dispenser beyond
the rst few drops.
The refrigerator has just been
installed.
Flushing the water system removes the air from the lines
which causes the water dispenser to drip. Flush the water
system. See “Water and Ice Dispensers.”
The water lter was recently installed
or replaced.
Flushing the water system removes the air from the lines
which causes the water dispenser to drip. Flush the water
system. See “Water and Ice Dispensers.”
Water is leaking from
the back of the
refrigerator
The water line connections were not
fully tightened.
See “Connecting the Water.”
Recently removed the doors and did
not fully tighten water line connection
See “Remove and Replace Refrigerator Doors.”
Water from the
dispenser is warm
Water from the dispenser is chilled to
50°F (10°C).
This is normal.
The refrigerator has just been
installed.
Allow 24 hours after installation for the water supply to cool
completely.
A large amount of water was
recently dispensed.
Allow 3 hours for the water supply to cool completely.
Water has not been recently
dispensed.
The rst glass of water may not be cool. Discard the rst
glass of water dispensed.
The refrigerator is not connected to a
cold water pipe.
Make sure the refrigerator is connected to a cold water pipe.
See “Water Supply Requirements.”
Doors
PROBLEM POSSIBLE CAUSES SOLUTIONS
The doors will not close
completely.
The door is blocked open. Move food packages away from door.
A bin or shelf is in the way. Push bin or shelf back into the correct position.
Recently installed Remove all packaging materials.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and
search for “door closing and door alignment.”
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