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107
Troubleshooting
Problems and Solutions
Problem
Problem
Solution
Solution
The ash does not fully
The ash does not fully
light the subject.
light the subject.
•
•
The subject is not in range of the ash
The subject is not in range of the ash
: Position the subject in range of the fl ash (
: Position the subject in range of the fl ash (
P
P
33).
33).
•
•
The ash window is obstructed
The ash window is obstructed
: Hold the camera correctly.
: Hold the camera correctly.
•
•
Shutter speed is faster than
Shutter speed is faster than
1
1
/
/
2,000
2,000
s
s
: Choose a slower shutter speed (
: Choose a slower shutter speed (
P
P
25, 27).
25, 27).
Pictures are blurred.
Pictures are blurred.
•
•
The lens is dirty
The lens is dirty
: Clean the lens (
: Clean the lens (
P
P
xi, 104).
xi, 104).
•
•
The lens is blocked
The lens is blocked
: Keep objects away from the lens.
: Keep objects away from the lens.
•
•
s
s
is displayed during shooting and the focus frame is displayed in red
is displayed during shooting and the focus frame is displayed in red
: Check focus before shooting (
: Check focus before shooting (
P
P
31).
31).
•
•
k
k
is displayed during shooting
is displayed during shooting
: Use the fl ash or mount the camera on a tripod (
: Use the fl ash or mount the camera on a tripod (
P
P
32).
32).
Pictures are mottled.
Pictures are mottled.
•
•
Shutter speed is slow and the ambient temperature is high
Shutter speed is slow and the ambient temperature is high
: This is normal and does not indicate a malfunction.
: This is normal and does not indicate a malfunction.
•
•
The camera has been used continuously at high temperatures or a temperature warning is displayed
The camera has been used continuously at high temperatures or a temperature warning is displayed
: Turn the cam-
: Turn the cam-
era off and wait for it to cool down.
era off and wait for it to cool down.
Playback
Problem
Problem
Solution
Solution
Pictures are grainy.
Pictures are grainy.
The pictures were taken with a diff erent make or model of camera.
The pictures were taken with a diff erent make or model of camera.
Playback zoom is unavail-
Playback zoom is unavail-
able.
able.
The pictures were created using
The pictures were created using
O
O
RESIZE
RESIZE
or with a diff erent make or model of camera.
or with a diff erent make or model of camera.
No sound in movie
No sound in movie
playback.
playback.
•
•
Playback volume is too low
Playback volume is too low
: Adjust playback volume (
: Adjust playback volume (
P
P
82).
82).
•
•
The microphone was obstructed
The microphone was obstructed
: Hold the camera correctly during recording (
: Hold the camera correctly during recording (
P
P
2, 42).
2, 42).
•
•
The speaker is obstructed
The speaker is obstructed
: Hold the camera correctly during playback (
: Hold the camera correctly during playback (
P
P
2, 61).
2, 61).
•
•
The camera is in silent mode
The camera is in silent mode
: Turn silent mode off (
: Turn silent mode off (
P
P
22, 80).
22, 80).
Selected pictures are not
Selected pictures are not
deleted.
deleted.
Some of the pictures selected for deletion are protected. Remove protection using the device with which it was
Some of the pictures selected for deletion are protected. Remove protection using the device with which it was
originally applied (
originally applied (
P
P
76).
76).
File numbering is unex-
File numbering is unex-
pectedly reset.
pectedly reset.
The battery-chamber cover was opened while the camera was on. Turn the camera off before opening the bat-
The battery-chamber cover was opened while the camera was on. Turn the camera off before opening the bat-
tery-chamber cover (
tery-chamber cover (
P
P
12, 16).
12, 16).
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