User Manual - Page 250

For RAM 2020 PROMASTER.

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248 CUSTOMER ASSISTANCE
We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major invest-
ment in facilities, tools, and training to assure
that you are absolutely delighted with the
ownership experience. You will be pleased with
their sincere efforts to resolve any warranty
issues or related concerns.
WARRANTY INFORMATION
See the Warranty Information for the terms and
provisions of FCA US LLC warranties applicable
to this vehicle and market.
MOPAR PARTS
Mopar fluids, lubricants, parts, and accessories
are available from an authorized dealer. They
are recommended for your vehicle in order to
help keep the vehicle operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington,
D.C.
If you believe that your vehicle has a defect that
could cause a crash or cause injury or death,
you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may
order a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, an authorized dealer, or
FCA US LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll free at 1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov; or write to: Administrator,
NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle
safety from http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety
defect, you should contact the Customer
Service Department immediately. Canadian
customers who wish to report a safety defect to
the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investi-
gations and Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit,
chemicals known to the State of California to
cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain, or emit, chemicals
known to the State of California to cause
cancer and birth defects, or other
reproductive harm.
20_VF_OM_EN_US_t.book Page 248
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