User Manual Ram 2020 ProMaster van

Documents for RAM RAM 2020 PROMASTER

• User Manual - (English) Read Online | Download pdf

• Uconnect 3/3 Nav with 5-inch display (RAM) - (English) Download
• Quick Reference Guide - (English) Download
• Tire Warranty - (English) Download
• Tire Chain Chart - (English) Download
• California Emissions Warranty - (English) Download
• California Emissions Warranty Supplement - (English) Download
• Gas Warranty - (English) Download
• Roadside Assistance - (English) Download

User Manual

For RAM 2020 PROMASTER.

• INTRODUCTION9
  • INTRODUCTION9
  • HOW TO USE THIS MANUAL10
    • Essential Information10
    • Symbols10
  • WARNINGS AND CAUTIONS10
  • VAN CONVERSIONS/CAMPERS10
  • VEHICLE MODIFICATIONS/ALTERATIONS10
• GETTING TO KNOW YOUR VEHICLE11
  • KEYS11
    • Key Fob11
      • To Unlock The Doors11
      • To Lock The Doors12
      • Sound Horn With Lock12
      • Key Fob Battery Replacement12
      • Programming Additional Key Fobs12
      • General Information12
  • IGNITION SWITCH13
    • Mechanical Ignition Switch13
    • Key-In-Ignition Reminder14
  • SENTRY KEY14
    • Replacement Keys14
    • General Information14
  • VEHICLE SECURITY ALARM — IF EQUIPPED15
    • To Arm The System15
    • To Disarm The System15
    • Rearming Of The System16
    • Security System Manual Override16
  • DOORS16
    • Power Door Locks16
    • Auto Unlock Doors17
    • Automatic Door Locks17
  • SEATS17
    • Manual Adjustments17
      • Forward And Rearward Adjustment17
      • Height Adjustment18
      • Recliner Adjustment18
      • Lumbar Support — If Equipped19
      • Suspension Seat — If Equipped19
      • Swivel Seat — If Equipped20
    • Heated Seats — If Equipped20
    • Fold Down Tray — If Equipped21
    • Adjustable Armrests — If Equipped21
  • HEAD RESTRAINTS22
    • Front Head Restraint Adjustment22
    • Front Head Restraint Removal22
  • STEERING WHEEL23
    • Telescoping Steering Column23
  • MIRRORS23
    • Inside Day/Night Mirror — If Equipped23
    • Outside Mirrors23
      • Outside Mirrors Folding Feature24
    • Power Mirrors — If Equipped24
    • Power Folding Mirrors — If Equipped24
    • Heated Mirrors — If Equipped25
  • EXTERIOR LIGHTS25
    • Multifunction Lever25
    • Headlights25
    • Daytime Running Lights (DRLs) — If Equipped26
    • High Beam/Low Beam Select Switch26
    • Flash-To-Pass26
    • Parking Lights26
    • Follow Me Home/Headlight Delay26
    • Fog Lights — If Equipped27
    • Turn Signals27
    • Lane Change Assist27
    • Battery Saver27
  • INTERIOR LIGHTS27
    • Courtesy Lights27
      • Rear Lights28
      • Dimmer Controls29
      • Ambient Light29
    • Illuminated Entry29
  • WIPERS AND WASHERS29
    • Front Wiper Operation29
      • Intermittent Wiper System30
      • Windshield Washer Operation30
      • Mist Feature30
  • CLIMATE CONTROLS30
    • Manual Climate Control Overview30
      • Manual Climate Control Descriptions31
      • Additional Rear Climate Control — If Equipped34
    • Climate Control Functions35
      • A/C (Air Conditioning)35
      • Recirculation35
    • Operating Tips35
      • Summer Operation35
      • Winter Operation35
      • Vacation Storage35
      • Window Fogging35
      • Outside Air Intake36
      • A/C Air Filter36
      • Operating Tips Chart36
  • WINDOWS37
    • Power Windows37
      • Auto-Down Feature — If Equipped37
      • Auto-Up Feature — If Equipped37
    • Window Bar Grates — If Equipped38
    • Wind Buffeting38
  • HOOD38
    • Opening38
    • Closing39
  • CARGO AREA FEATURES39
  • INTERNAL EQUIPMENT39
    • Storage39
    • Cupholders40
    • Power Outlets41
    • Auxiliary Switches — If Equipped42
• GETTING TO KNOW YOUR INSTRUMENT PANEL43
  • INSTRUMENT CLUSTER43
    • Instrument Cluster Descriptions44
  • INSTRUMENT CLUSTER DISPLAY45
    • Location And Controls45
    • Change Engine Oil46
    • Display Setup Menu46
    • Values Displayed47
      • Range47
      • Travel Distance47
      • Average Fuel Consumption47
      • Current Fuel Consumption47
      • Average Speed47
      • Travel Time47
    • Personal Settings (Customer-Programmable Features)48
  • TRIP COMPUTER48
    • Trip Button48
    • Trip Functions48
  • WARNING LIGHTS AND MESSAGES49
    • Red Warning Lights49
      • Seat Belt Reminder Warning Light49
      • Air Bag Warning Light49
      • Battery Charge Warning Light49
      • Door Open Warning Light49
      • Electronic Throttle Control (ETC) Warning Light50
      • Transmission Fault Warning Light50
      • Engine Temperature Warning Light50
      • Brake Warning Light50
      • Oil Pressure Warning Light51
      • Vehicle Security Warning Light — If Equipped51
    • Yellow Warning Lights52
      • Immobilizer Fail / VPS Electrical Alarm Indicator Light52
      • Tire Pressure Monitoring System (TPMS) Warning Light52
      • Electronic Stability Control (ESC) Warning Light53
      • Electronic Stability Control (ESC) OFF Warning Light53
      • Engine Check/Malfunction Indicator Warning Light (MIL)53
      • Anti-Lock Brake (ABS) Warning Light54
      • Generic Warning Light54
    • Yellow Indicator Lights54
      • Stop Light Failure Indicator Light54
      • External Light Failure Indicator Light — If Equipped55
      • TOW/HAUL Indicator Light55
    • Green Indicator Lights55
      • Turn Signal Indicator Light55
      • Front Fog Indicator Light — If Equipped55
      • Park/Headlight On Indicator Light55
      • Cruise Control Indicator Light — If Equipped55
    • Blue Indicator Lights55
      • High Beam Indicator Light55
  • ONBOARD DIAGNOSTIC SYSTEM — OBD II56
    • Onboard Diagnostic System (OBD II) Cybersecurity56
  • EMISSIONS INSPECTION AND MAINTENANCE PROGRAMS57
• SAFETY58
  • SAFETY FEATURES58
    • Four-Wheel Anti-Lock Brake System (ABS)58
    • Electronic Brake Control (EBC) System59
      • Brake Assist System (BAS)59
      • Electronic Stability Control (ESC)59
      • ESC Operating Modes60
      • ESC Activation/Malfunction Indicator Light And ESC OFF Indicator Light61
      • Hill Start Assist (HSA)62
      • HSA Activation Criteria62
      • Towing With HSA62
      • Traction Control System (TCS)62
      • Trailer Sway Control (TSC) — If Equipped63
  • AUXILIARY DRIVING SYSTEMS63
    • Tire Pressure Monitoring System (TPMS)63
      • Base System65
      • Tire Pressure Monitoring Low Pressure Warnings65
      • Check TPMS Warnings65
      • General Information66
  • OCCUPANT RESTRAINT SYSTEMS66
    • Occupant Restraint Systems Features66
    • Important Safety Precautions67
    • Seat Belt Systems68
      • Enhanced Seat Belt Use Reminder System (BeltAlert)68
      • Lap/Shoulder Belts69
      • Lap/Shoulder Belt Operating Instructions70
      • Lap/Shoulder Belt Untwisting Procedure71
      • Adjustable Upper Shoulder Belt Anchorage72
      • Seat Belts And Pregnant Women73
      • Seat Belt Pretensioner73
      • Energy Management Feature73
      • Switchable Automatic Locking Retractor (ALR)74
    • Supplemental Restraint Systems (SRS)75
      • Air Bag System Components75
      • Air Bag Warning Light75
      • Front Air Bags76
      • Driver And Passenger Front Air Bag Features77
      • Front Air Bag Operation77
      • Supplemental Side Air Bags78
      • Air Bag System Components81
      • If A Deployment Occurs82
      • Fuel Cut Off Switch82
      • Fuel Cut Off Switch Reset Procedure83
      • Maintaining Your Air Bag System83
      • Event Data Recorder (EDR)84
    • Child Restraints85
      • Summary Of Recommendations For Restraining Children In Vehicles86
      • Infant And Child Restraints87
      • Older Children And Child Restraints87
      • Children Too Large For Booster Seats88
      • Installing Child Restraints In Commercial Vehicles89
      • Installing Child Restraints Using The Vehicle Seat Belt89
      • Installing A Child Restraint With A Switchable Automatic Locking Retractor (ALR)90
    • Transporting Pets91
  • SAFETY TIPS91
    • Transporting Passengers91
    • Exhaust Gas91
    • Safety Checks You Should Make Inside The Vehicle92
      • Seat Belts92
      • Air Bag Warning Light92
      • Defroster92
      • Floor Mat Safety Information92
    • Periodic Safety Checks You Should Make Outside The Vehicle93
      • Tires93
      • Lights93
      • Door Latches93
      • Fluid Leaks93
• STARTING AND OPERATING94
  • STARTING THE ENGINE94
    • Automatic Transmission94
    • Normal Starting94
    • Cold Weather Operation (Below –22°F Or −30°C)94
    • If Engine Fails To Start94
    • After Starting95
  • ENGINE BLOCK HEATER — IF EQUIPPED95
  • ENGINE BREAK-IN RECOMMENDATIONS95
  • PARKING BRAKE96
  • AUTOMATIC TRANSMISSION97
    • Key Ignition Park Interlock98
    • Brake/Transmission Shift Interlock System98
    • Six-Speed Automatic Transmission98
      • Gear Ranges99
        • PARK (P)99
        • REVERSE (R)101
        • NEUTRAL (N)101
        • DRIVE (D)101
      • Transmission Limp Home Mode102
      • Electronic Range Select (ERS) Operation102
      • Overdrive Operation103
      • When To Use TOW/HAUL Mode103
      • Torque Converter Clutch104
  • POWER STEERING104
    • Power Steering Fluid Check105
  • SPEED CONTROL — IF EQUIPPED105
    • To Activate105
    • To Set A Desired Speed106
    • To Vary The Speed Setting106
    • To Accelerate For Passing107
      • Using Speed Control On Hills107
    • To Resume Speed107
    • To Deactivate107
  • PARKSENSE REAR PARK ASSIST — IF EQUIPPED107
    • ParkSense Rear Park Assist Sensors108
    • ParkSense Rear Park Assist Alerts108
    • ParkSense Rear Park Assist Failure Indications110
    • Cleaning The ParkSense System110
    • ParkSense Rear Park Assist System Usage Precautions110
  • PARKVIEW REAR BACK UP CAMERA111
  • REFUELING THE VEHICLE113
    • Loose Fuel Filler Cap Message113
  • VEHICLE LOADING114
    • Vehicle Certification Label114
    • Gross Vehicle Weight Rating (GVWR)114
    • Gross Axle Weight Rating (GAWR)114
    • Tire Size114
    • Rim Size114
    • Inflation Pressure114
    • Curb Weight114
    • Overloading114
    • Loading115
  • TRAILER TOWING115
    • Common Towing Definitions115
      • Gross Vehicle Weight Rating (GVWR)115
      • Gross Combination Weight Rating (GCWR)115
      • Gross Trailer Weight (GTW)115
      • Gross Axle Weight Rating (GAWR)115
      • Tongue Weight (TW)116
      • Trailer Frontal Area116
      • Trailer Sway Control116
      • Weight-Carrying Hitch116
      • Weight-Distributing Hitch116
    • Trailer Hitch Classification116
    • Trailer Towing Weights (Maximum Trailer Weight Ratings)117
    • Trailer And Tongue Weight117
    • Towing Requirements118
      • Towing Requirements — Tires119
      • Towing Requirements — Trailer Brakes119
      • Towing Requirements — Trailer Lights And Wiring120
    • Towing Tips120
      • Automatic Transmission121
      • Tow/Haul Mode121
      • Speed Control — If Equipped121
      • Cooling System121
  • RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)122
    • Towing This Vehicle Behind Another Vehicle122
    • Recreational Towing122
  • DRIVING TIPS123
    • Driving On Slippery Surfaces123
      • Acceleration123
      • Traction123
    • Driving Through Water123
      • Flowing/Rising Water123
      • Shallow Standing Water124
• IN CASE OF EMERGENCY125
  • HAZARD WARNING FLASHERS125
  • BULB REPLACEMENT125
    • Replacement Bulbs125
    • Replacing Exterior Bulbs127
      • Headlamps Low Beam And High beam127
      • Front Turn Signal/Parking Lamps127
      • Daytime Running Lamp (DRL)/Front Side Marker Lamp128
      • Front Fog Lamps128
      • Front, Rear Roof Lamps128
      • Rear Tail, Stop, Backup, Turn Signal And Rear Side Marker Lamps128
    • Replacing Interior Bulbs129
      • Cargo Lamp129
      • Dome Lamps129
  • FUSES130
    • Underhood Fuses130
    • Interior Fuses133
    • Right Central Pillar Fuses134
  • JACKING AND TIRE CHANGING135
    • Jack Location135
    • Spare Tire Removal136
    • Preparations For Jacking137
    • Jacking Instructions138
    • Wheel Covers141
  • TIRE SERVICE KIT — IF EQUIPPED141
    • Tire Service Kit Storage141
    • Tire Service Kit Components And Operation142
      • Using The Mode Select Knob And Hoses142
    • Tire Service Kit Usage Precautions142
    • Sealing A Tire With Tire Service Kit144
      • (A) Whenever You Stop To Use Tire Service Kit:144
      • (B) Setting Up To Use Tire Service Kit:144
      • (C) Injecting Tire Service Kit Sealant Into The Deflated Tire:144
      • (D) Drive Vehicle:145
      • (E) After Driving:146
      • (F) Sealant Bottle And Hose Replacement:146
  • JUMP STARTING147
    • Preparations For Jump Start147
    • Jump Starting Procedure148
    • Battery Location149
  • IF YOUR ENGINE OVERHEATS149
  • GEAR SELECTOR OVERRIDE150
  • FREEING A STUCK VEHICLE151
  • TOWING A DISABLED VEHICLE151
    • Automatic Transmission152
  • ENHANCED ACCIDENT RESPONSE SYSTEM (EARS)153
  • EVENT DATA RECORDER (EDR)153
• SERVICING AND MAINTENANCE154
  • SCHEDULED SERVICING154
    • Maintenance Plan154
    • Heavy Duty Use Of The Vehicle157
  • ENGINE COMPARTMENT158
    • 3.6L Engine158
    • Checking Oil Level — Gas Engine159
    • Adding Washer Fluid159
    • Maintenance-Free Battery159
    • Pressure Washing160
  • DEALER SERVICE160
    • Engine Oil160
      • Change Engine Oil160
      • Engine Oil Selection160
      • American Petroleum Institute (API) Engine Oil Identification Symbol161
      • Engine Oil Viscosity (SAE Grade) — 3.6L Engine161
      • Synthetic Engine Oils161
      • Materials Added To Engine Oil161
      • Disposing Of Used Engine Oil And Oil Filters161
    • Engine Oil Filter161
    • Engine Air Cleaner Filter161
    • Air Conditioner Maintenance162
      • Refrigerant Recovery And Recycling162
      • Cabin Air Filter (A/C Air Filter)162
    • Body Lubrication163
    • Windshield Wiper Blades164
    • Exhaust System164
    • Cooling System165
      • Coolant Checks165
      • Cooling System — Drain, Flush And Refill165
      • Selection Of Coolant166
      • Adding Coolant166
      • Cooling System Pressure Cap167
      • Disposal Of Used Coolant167
      • Coolant Level167
      • Points To Remember167
    • Brake System168
      • Fluid Level Check — Brake Master Cylinder168
    • Automatic Transmission (3.6L Gasoline Engine Only)169
      • Selection Of Lubricant169
      • Special Additives169
      • Fluid Level Check170
      • Fluid And Filter Changes170
  • RAISING THE VEHICLE170
  • TIRES170
    • Tire Safety Information170
      • Tire Markings170
        • Tire Sizing Chart171
      • Tire Identification Number (TIN)173
      • Tire Terminology And Definitions174
      • Tire Loading And Tire Pressure175
      • Loading176
    • Tires — General Information178
      • Tire Pressure178
      • Tire Inflation Pressures179
      • Tire Pressures For High Speed Operation179
      • Radial Ply Tires180
      • Run Flat Tires — If Equipped180
      • Tire Spinning180
      • Tread Wear Indicators181
      • Life Of Tire181
      • Replacement Tires181
    • Tire Types182
      • All Season Tires — If Equipped182
      • Summer Or Three Season Tires — If Equipped182
      • Snow Tires183
    • Spare Tires — If Equipped183
      • Spare Tire Matching Original Equipped Tire And Wheel — If Equipped183
      • Compact Spare Tire — If Equipped183
      • Collapsible Spare Tire — If Equipped184
      • Full Size Spare — If Equipped184
      • Limited Use Spare — If Equipped185
    • Wheel And Wheel Trim Care185
    • Tire Chains And Traction Devices186
    • Tire Rotation Recommendations187
  • DEPARTMENT OF TRANSPORTATION UNIFORM TIRE QUALITY GRADES187
    • Treadwear188
    • Traction Grades188
    • Temperature Grades188
  • STORING THE VEHICLE188
  • BODYWORK189
    • Protection From Atmospheric Agents189
      • What Causes Corrosion?189
    • Body And Underbody Maintenance189
      • Cleaning Headlights189
    • Preserving The Bodywork189
      • Washing189
      • Special Care190
  • INTERIORS190
    • Seats And Fabric Parts190
      • Stain Repel Fabric Cleaning Procedure — If Equipped190
      • Seat Belt Maintenance191
    • Plastic And Coated Parts191
      • Cleaning Plastic Instrument Cluster Lenses191
    • Leather Parts192
    • Glass Surfaces192
    • Cleaning The Instrument Panel Cupholders192
      • Removal192
      • Cleaning192
      • Installation192
• TECHNICAL SPECIFICATIONS193
  • IDENTIFICATION DATA193
    • Vehicle Identification Number193
  • BRAKE SYSTEM193
  • WHEEL AND TIRE TORQUE SPECIFICATIONS193
    • Torque Specifications193
  • FUEL REQUIREMENTS194
    • 3.6L Engine194
    • Reformulated Gasoline194
    • Materials Added To Fuel195
    • Gasoline/Oxygenate Blends195
    • Do Not Use E-85 In Non-Flex Fuel Vehicles195
    • CNG And LP Fuel System Modifications195
    • MMT In Gasoline196
    • Fuel System Cautions196
    • Carbon Monoxide Warnings196
  • FLUID CAPACITIES197
  • FLUIDS AND LUBRICANTS197
    • Engine197
    • Chassis199
• MULTIMEDIA200
  • CYBERSECURITY200
  • UCONNECT SETTINGS201
    • Uconnect 3/3 NAV Settings201
      • Display202
      • Units — If Equipped203
      • Voice203
      • Clock & Date204
      • Safety/Assistance — If Equipped204
      • Lights — If Equipped205
      • Doors & Locks205
      • Engine Off Options205
      • Audio206
      • Phone/Bluetooth®207
      • SiriusXM® Setup — If Equipped208
      • Restore Settings — If Equipped209
      • Clear Personal Data209
  • SAFETY AND GENERAL INFORMATION210
    • Safety Guidelines210
      • Safe Usage Of The Uconnect System210
      • Care And Maintenance211
  • UCONNECT 3/3 NAV WITH 5-INCH DISPLAY211
    • Introduction To The Uconnect 3/3 NAV With 5-Inch Display System211
      • More Button212
    • Radio Mode213
      • Operating Radio Mode213
      • Switching The System ON/OFF213
      • Volume/Power213
      • Enter/Browse And Tune/Scroll Control213
      • Seek Functions213
      • Direct Tune214
      • SiriusXM® Satellite Radio Mode — If Equipped214
      • Setting The Presets215
      • Audio Settings215
    • Media Mode216
      • Operating Media Mode216
      • Audio Source Selection216
      • Seek Up/Seek Down216
      • Track Selection (Browse)216
      • Repeat217
      • Shuffle217
      • Audio217
      • Info217
      • USB Mode217
      • Bluetooth® Mode217
      • AUX Mode218
    • Phone Mode218
      • Operating Phone Mode218
      • Phone Mode Activation218
      • Main Functions219
      • Connecting/Disconnecting A Mobile Phone Or Bluetooth® Device219
        • Pairing A Phone219
        • Storing Names/Numbers in The Mobile Phone220
        • Connection220
        • Disconnection220
      • Downloading A Phonebook From Your Mobile Phone220
      • Making A Phone Call221
      • Answering An Incoming Call222
      • Ending A Call222
      • Uconnect Phone Features222
        • Mute/Unmute222
        • Reading Messages222
    • Navigation Mode — If Equipped223
      • Operating Navigation Mode — If Equipped223
        • Planning A Route223
        • Changing Your Route227
        • Current Route Menu228
        • Voice Command — If Equipped229
        • Guidance View230
        • Advanced Lane Guidance231
        • Map View232
        • Voices233
        • Settings233
        • Points Of Interest235
        • My Places236
        • Getting Help238
        • Important Safety Notices And Warnings238
        • Copyright Notices239
  • STEERING WHEEL AUDIO CONTROLS240
    • Radio Operation240
    • Player Operation240
  • IPOD®/USB/MP3 CONTROL — IF EQUIPPED240
    • USB Charging Port241
  • RAM TELEMATICS - IF EQUIPPED241
    • Ram Telematics General Information241
  • RADIO OPERATION AND MOBILE PHONES242
    • Regulatory And Safety Information242
  • UCONNECT VOICE RECOGNITION243
    • Introducing Uconnect243
    • Get Started243
    • Basic Voice Commands244
    • Radio244
    • Media245
    • Phone245
    • Voice Text Reply246
    • General Information247
    • Additional Information247
• CUSTOMER ASSISTANCE248
  • SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE248
    • Prepare For The Appointment248
    • Prepare A List248
    • Be Reasonable With Requests248
  • IF YOU NEED ASSISTANCE248
    • FCA US LLC Customer Center249
    • FCA Canada Inc. Customer Center249
    • In Mexico Contact249
    • Puerto Rico And US Virgin Islands249
    • Customer Assistance For The Hearing Or Speech Impaired (TDD/TTY)249
    • Service Contract249
  • WARRANTY INFORMATION250
  • MOPAR PARTS250
  • REPORTING SAFETY DEFECTS250
    • In The 50 United States And Washington, D.C.250
    • In Canada250
  • PUBLICATION ORDER FORMS251
• INDEX252