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8
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3
Customer Information and Reporting Safety Defects
Customer Assistance
STEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting your dealership
management or it becomes necessary to have the components or wiring system for the
supplementary restraint system modifi ed to accommodate a person with certain medical
conditions in accordance with a certifi ed physician, you can reach Mazda North American
Operations by one of the following ways.
Log on: at www.MazdaUSA.com
Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.
E-mail: click on “Contact Us” located on the “Inside Mazda” tab, or at the bottom of the
page at www.MazdaUSA.com
By phone at: 1 (800) 222-5500
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
In order to serve you effi ciently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identifi cation Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you live outside the U.S.A., please contact your nearest Mazda Distributor.
CX-5_8FN1-EA-16L_Edition1.indb 3 2016/12/12 10:07:30
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