VR20K9350WK/SA User Manual

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ENGLISH-22

Samsung Smart Home App

Preparing the network

Setting up the wireless router

fThisproductsupportsonlyDHCP(DynamicHostConfigurationProtocol).PleasecheckiftheDHCPserver

optionfunctionofawirelessrouterisactivated.

fThesupportedtypesofauthorization/encryptionofthewirelessrouterareWEP-OPEN,WPA-PSK/TKIPand

WPA2-PSK/AES801.11n.

– WPA2-PSK/AESisrecommendedtobeused.

fThequalityofconnectionofthewirelessnetworkmaybeinfluencedbythesurroundingwirelessenvironment.

fWhenyourInternetserviceproviderhaspermanentlyregisteredanMACaddress(auniqueidentification

number)ofyourPCormodem,yourPOWERbotmaybeunavailabletobeconnectedtotheInternet.Askyour

InternetserviceproviderabouttheproceduretoconnectanapparatusotherthanaPCtotheInternet.

fIfyourinternetserviceproviderrequiresyourIDorpasswordtoconnecttotheinternet,yourPOWERbotmay

notbeabletoconnecttotheinternet.Inthiscase,youmustenteryourIDorpasswordwhenconnectingto

theinternet.

fTheconnectiontotheInternetmaybeimpossiblebecauseofissuesoffirewall.AskyourInternetservice

providerforresolvingtheissue.

fSomewirelessroutersmayconveyanabnormalDomainNameServer(DNS)addresseveniftheInternetisnot

connected.Inthiscase,inquiretheproviderofthepertinentwirelessrouterandyourInternetserviceprovider.

fIfyoustillcannotconnecttotheInternetevenaftertryingtheprocedureinformedbyyourInternetservice

provider,pleaseaskanagencyorservicecenterofSamsungElectronics.

Note

f Pleaserefertotheusermanualofthepertinentwirelessrouterwithoutaccessproblems.

f SamsungPOWERbotssupportonlyWi-Fi2.4Ghz.

f SamsungPOWERbotssupportthecommunicationprotocolofthemethodsofIEEE802.11b/g/n

andWi-FiDirect.(SamsungElectronicsrecommendstouseIEEE802.11n.)

f AwirelessrouterwithnoauthorizationofWi-Fimaybeunavailabletobeconnectedtothe

POWERbot.

f WhenthepowerissuppliedandthePOWERbotisdockedonthedockingstation,thePOWERbot

willbeconnectedtotheserverandthencheckifthereissoftwareupdates.Ifthereisthelatest

software,itwillbeautomaticallydownloadedandupdated.

f If“UP”isdisplayedonthedisplaypanelwhilethePOWERbotischarging,itmeansthattheupdate

isinprogress.Pleasewaitforcompletingtherebooting.

f Iftheproductregistrationisnotdone,pleasefollowthefollowinginstructions:

– Refertothepopupmessageandretrytheregistraionprocedure.

– CheckiftheUPnPoptionofthewirelessrouterisavailableandretrytheregistrationprocedure.

– Checkiftheoperatingmodeofthewirelessrouterisaroutermodeandretrytheregistrationprocedure.

– IfyouhavemorethantwoPOWERbot,turnofftheotherstoregistertheone.Theconnectionmustbeone

toone.

– IfthereisawirelessrouterwhichhasthesameSSIDaroundyourrouter,anormalregistrationcannotbe

guaranteed.

– SetauniqueSSIDandpasswordforthewirelessrouterandthenregistertheproduct.

SR9300K_EN_DJ68-00743J-00_SA.indd 22 2016-07-15 오후 3:48:00

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User Manual - Page 22