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17
3. Use water to clean the lid, including the sealing ring (which can be removed), exhaust valve,
an-block shield, and wipe them clean with dry so cloth. Do not take apart the steam
release pipe assembly.
4. Clean the cooker body with clean damp cloth. Do not immerse the cooker into water. Do not
use a wet cloth to clean the pot while the power cord is plugged into the power outlet.
If you experience any problem with the appliance, please DO NOT return the product to the
retail store or online merchant. For technical assistance and product return informaon, please:
Create a support cket at www.InstantPot.co.uk/support/
Email to [email protected]
Phone 0333 123 0051
The cases in the following tables do not always indicate a faulty cooker. Please examine the cooker
carefully before contacng the support
for repair. You can also nd help videos
and FAQ on
Problem Possible Reason Soluon
1
Dicult to close the lid
Sealing ring not installed
properly
Posion the sealing ring well
Float valve in the popped-up
posion
Press the oat valve lightly
downwards
2
Dicult to open the lid
Pressure exists inside the
cooker
Use the steam release handle
to reduce the internal pressure.
Open the lid aer the pressure
is completely released.
Float valve stuck at the
popped-up posion
Press the oat valve lightly with
a pen or chopsck.
3
Steam leaks from the
side of the lid
No sealing ring Install the sealing ring
Sealing ring damaged Replace the sealing ring
Food debris aached to the
sealing ring
Clean the sealing ring
Lid not closed properly Open then Close the lid again
4
Steam leaks from oat
valve for over 2
minutes
Food debris on the oat valve
silicone seal
Clean the oat valve silicone
seal
Float valve silicone ring worn-
out
Replace the oat valve silicone
ring
5
Float valve unable to
rise
Too lile food or water in
inner pot
Add water according to the
recipe
Float valve obstructed by the
lid locking pin
Close the lid completely, see
“Cooking Preparaon” secon
Troubleshoong Table
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