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20
SERVICE AND WARRANTY
Arranging for Service after the Warranty Expires,
or Ordering Accessories and Replacement Parts
Hassle-Free Replacement Warranty –
50 United States, District of Columbia, and Puerto Rico
We’re so condent the quality of our
products meets the exacting standards of
KitchenAid that, if your Pro Line
®
product
should fail within the rst ve years of
ownership, KitchenAid will arrange to deliver
an identical or comparable replacement to
your door free of charge and arrange to
have your original Pro Line
®
product
returned to us. Your replacement unit
will also be covered by our ve year
limited warranty.Please follow these
instructions to receive this quality service.
If your Pro Line
®
product should fail within
the rst ve years of ownership, simply call
our toll-free Customer eXperience Center
at 1-800-832-7173 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give the
consultant your complete shipping address.
(No P.O. Box numbers, please.)
When you receive your replacement
Pro Line
®
product, use the carton and
packing materials to pack up your original
Pro Line
®
product.
Hassle-Free Replacement Warranty – Canada
We’re so condent the quality of our
products meets the exacting standards
of the KitchenAid brand that, if your
Pro Line
®
product should fail within the rst
ve years of ownership, KitchenAid Canada
will replace your Pro Line
®
product with an
identical or comparable replacement. Your
replacement unit will also be covered by our
ve year limited warranty. Please follow these
instructions to receive this quality service.
If your Pro Line
®
product should fail within
the rst ve years of ownership, take the
Pro Line
®
product or ship collect to an
Authorized KitchenAid Service Centre. In
the carton include your name and complete
shipping address along with a copy of the
proof of purchase (register receipt, credit
card slip, etc.). Your replacement Pro
Line
®
product will be returned prepaid
and insured. If you are unable to obtain
satisfactory service in this manner call our
toll-free Customer eXperience Centre at
1-800-807-6777.
Or write to us at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
®/™ © 2015 KitchenAid. All rights reserved. Used under license in Canada.
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and
Puerto Rico:
Consult your local KitchenAid dealer or the
store where you purchased the Cordless
Hand Blender for information on how to
obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
W10545034D_EN_v05.indd 20 2/25/15 2:44 PM
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