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English - 44
Information codes
If your washing machine malfunctions, you may see an information code on the display. If this happens, please
check the table below and try the suggested solution before calling the Samsung Customer Service or your
Samsung dealer.
CODE SYMBOL SOLUTION
DE
• Make sure the door is firmly closed.
• Make sure that no laundry is caught in the door.
4E
• Make sure the water supply tap(s) are turned on.
• Check the water pressure.
• Clean the mesh filters of water supply intakes.
5E
• Clean the debris filter.
• Make sure the drain hose is installed correctly.
UE
• The laundry load is unbalanced. Redistribute the load. Washing one item i.e.
blanket, pillow or a large towel can cause weight shift during the spin cycle; if the
weight shift occurs, then the “UE” error code may be displayed.
CE/3E/UC/H2E • Call the Samsung Customer Service.
4E2
• Make sure the cold water supply hose is firmly connected to the cold water tap.
If it is connected to the hot water tap, the laundry may be deformed during the
Wool cycle.
Hot
• The internal drum temperature is higher than the pre-determined temperature.
The cooling cycle automatically runs to decrease the internal temperature. Wait
until the cooling cycle finishes.
For any codes not listed above, or if the suggested solution doesn’t fix the problem, call the Samsung Customer
Service or your Samsung dealer.
Untitled-16 44 10/5/2016 3:43:51 PM
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