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Cleaning and care
21
ENEN
4.5 What to do if...
Problem Possible causes Solution
Coffee does not come out
No water in tank. Fill the tank.
The filter holes are blocked.
Clean the filter with a brush
or pin.
The tank is not inserted correctly.
Insert the tank correctly in its
housing.
Scale build-up. Perform a descaling cycle.
The coffee drips out of the
filter holder and not the
spouts
The filter holder is not inserted
correctly, or is dirty.
Insert the filter holder and
turn it so it is fully closed.
Clean the filter holder.
The boiler outlet seal is worn.
Have it replaced at an
Authorised Service Centre.
The spout holes are blocked. Clean the spout holes.
The filter holder will not
attach to the coffee
machine.
The filter has been overfilled.
Use the supplied measuring
scoop and use the correct
filter.
The coffee machine does
not work and all lights
flash.
Possible fault.
Unplug the coffee machine
and contact an Authorised
Service Centre.
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