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36
TROUBLESHOOTING GUIDE
BEFORE CALLING FOR SERVICE (continued)
Problem Possible Cause Solutions
Dryer will not turn on Power cord is not properly
plugged in.
House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
Make sure that the plug is securely plugged into a
grounded outlet matching the dryer’s rating plate.
Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload,
have it corrected by a quali ed electrician.
Buttons are disabled or
CL shows in display
CONTROL LOCK function is
engaged.
Press and hold the CHIME button for three seconds to
activate or deactivate the function.
Error code: tE1 through tE7 Temperature sensor failure. Turn o the dryer and call for service.
Display shows error
code PS (electric dryers
only)
Power cord is connected
incorrectly.
White (N) and red (L2) wires on power cord. Check
power cord connections for neutral connection on the
center terminal. 240 volts applied to the control, so it
will protect itself.
Display shows error
code nP or gAS
Power cord connection is incorrect.
Gas supply or service turned o
(gas models only).
Check the connection of power cord to terminal block.
Con rm that house gas shuto and dryer gas shuto
are both fully open.
Light does not turn on
when door is opened
Dryer has been o for more than
four minutes and light is disabled.
Press the POWER button to turn on the dryer, which will
enable the drum light.
Dryer does not heat House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
Gas supply or service is turned o
(gas models only).
Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload,
have it corrected by a quali ed electrician.
NOTE: Due to the design of electric dryers, it is possible
for a circuit problem to allow an electric dryer to run
without heat.
Con rm that the house gas shuto and the dryer gas
shuto valves are both fully open. Even if gas is not
supplied to the dryer, it will run and no error codes
will display. Verify that other gas appliances in the
home are working normally.
Greasy or dirty spots on
clothes
Clean and dirty clothes are being
dried together.
Clothes were not properly cleaned
or rinsed before being placed in
the dryer.
Only use your dryer to dry clean items. Soil from dirty
clothes can transfer to the clean clothes in the same or
later loads.
Stains on dried clothes could be stains that weren’t
removed during the washing process. Make sure
that clothes are being completely cleaned or rinsed
according to the instructions for your washer and
detergent. Some di cult soils may require pre-
treating prior to washing.
Lint on clothes Lint lter not cleaned properly.
Laundry not sorted properly.
Excess static in clothes.
Dryer is overloaded.
Tissue, paper, etc., left in pockets.
Remove the lint from the lter before every load.
With the lint removed, hold the lter up to a light to
see if it is dirty or clogged. If it looks dirty, follow the
cleaning instructions. With some loads that produce
high amounts of lint, it may be necessary to clean the
lter during the cycle.
Some fabrics are lint producers (i.e., a fuzzy white cotton
towel) and should be dried separately from clothes that
are lint trappers (i.e., a pair of black linen pants).
Use a fabric softener to reduce static electricity. Be
sure to follow the manufacturer’s instructions. Over
drying a load of laundry can cause a buildup of
static electricity. Adjust settings and use a shorter
drying time, or use AUTO DRY cycles.
Divide extra large loads into smaller loads for drying.
Check pockets thoroughly before washing and drying
clothes.
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