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15
If you experience Possible Causes and/or Recommended Solutions
The door will not close completely ■ The door is blocked open - Move food packages away from door. Push bin
or shelf back into the correct position. Make sure the crisper cover is fully
pushed in, so that the back rests on the supports.
The door is difcult to open ■ Gaskets are dirty or sticky - Clean gaskets and contact surfaces with mild
soap and warm water. Rinse and dry with soft cloth.
Temperature is too warm ■ New installation - Allow 24 hours following installation for the refrigerator to
cool completely.
■ Door(s) opened often or not closed completely - Allows warm air to enter
refrigerator. Minimize door openings and keep doors fully closed.
■ A large amount of warm food has been recently added - Allow several
hours for refrigerator to return to normal temperature.
■ Check that the Temperature control(s) are set correctly for the
surrounding conditions - Adjust the controls to one setting colder. Check
temperature in 24 hours. See “Using the Control(s).”
There is interior moisture buildup
NOTE: Some moisture buildup is normal.
■ Humid room - Contributes to moisture buildup in the refrigerator.
■ Door(s) opened often or not closed completely - Allows humid air to enter
the refrigerator. Minimize door openings and keep door fully closed.
The ice maker is not producing ice or not
enough ice (on some models)
■ The ice maker is not connected to a water supply - Connect refrigerator
to water supply and turn water shutoff valve fully open.
■ A kink in the line can reduce water ow - Straighten the water source line.
■ Ice maker is not turned on - Make sure the ice maker wire shutoff arm or
switch (depending on model) is in the ON position.
■ New installation - Wait 24 hours after ice maker installation for ice
production to begin. Wait 3 days for full ice production.
■ Large amount of ice recently removed - Allow sufcient time for ice maker
to produce more ice.
■ Ice cube jammed in the ice maker ejector arm - Remove ice from the
ejector arm with a plastic utensil.
■ A reverse osmosis water ltration system connected to your cold water
supply can decrease water pressure - See “Water Supply Requirements.”
The ice cubes are hollow or small
(on some models)
NOTE: This is an indication of low water
pressure.
■ The water valve is not completely open - Turn the water shutoff valve fully
open.
■ A kink in the line can reduce water ow - Straighten the water source line.
■ A reverse osmosis water ltration system connected to your cold water
supply can decrease water pressure - See “Water Supply Requirements.”
■ If questions regarding water pressure remain, call a licensed, qualied
plumber.
Off-taste, odor or gray color in the ice
(on some models)
■ New plumbing connections can cause discolored or off-avored ice
- Discard the ice and wash the ice storage bin. Allow 24 hours for the ice
maker to make new ice, and discard the rst 3 batches of ice produced.
■ Ice stored too long can develop an off-taste - Discard ice. Wash ice bin.
Allow 24 hours for ice maker to make new ice.
■ Food odor transferring to ice - Use airtight, moisture proof packaging to
store food.
■ There are minerals (such as sulfur) in the water - A water lter may need
to be installed to remove the minerals.
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