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14
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual, or visit www.whirlpool.com/product_help. In Canada, visit www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
If you experience Possible Causes and/or Recommended Solutions
The refrigerator will not operate ■ Not connected to an electrical supply - Plug the power cord into a
grounded 3-prong outlet. Do not use an extension cord.
■ No power to the electrical outlet - Plug in a lamp to see if the outlet is
working.
■ Household fuse blown or circuit breaker tripped - Replace the fuse or
reset the circuit breaker. If the problem continues, contact an electrician.
■ Control is not turned on - Turn the refrigerator control on.
■ New installation - Allow 24 hours following installation for the refrigerator to
cool completely.
NOTE: Adjusting the temperature control(s) to coldest setting will not cool
the refrigerator more quickly.
The motor seems to run too much Your new refrigerator may run longer than your old one. Energy efcient
refrigerators run longer at lower, more energy efcient speeds. Your refrigerator
may run even longer if the room is warm, a large food load is added, the door is
opened often, or if the door has been left open.
The refrigerator is noisy Refrigerator noise has been reduced over the years. Due to this reduction in
operating noise, you may notice unfamiliar noises that are normal. Following are
some normal sounds with an explanation:
■ Buzzing - heard when the water valve opens to ll the ice maker
■ Clicking/Snapping - valves opening or closing
■ Pulsating - fans/compressor adjusting to optimize performance
■ Rattling - ow of refrigerant, water line, or from items placed on top of the
refrigerator
■ Sizzling/Gurgling - water dripping on the heater during defrost cycle
■ Popping - contraction/expansion of inside walls, especially during initial
cool-down
■ Water running - may be heard when ice melts during the defrost cycle and
water runs into the drain pan
■ Creaking/Cracking - occurs as ice is being ejected from the ice maker mold
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
WARNING
Explosion Hazard
Use non-ammable cleaner.
Failure to do so can result in death, explosion, or re.
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