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46
Problem Possible Causes Solutions
Ice has bad taste or
odor.
Water supply contains minerals such
as sulfur.
A water fi lter may need to be installed to eliminate
taste and odor problems.
NOTE: In some cases, a fi lter may not help. It may not
be possible to remove all minerals / odor / taste in all
water supplies.
Icemaker was recently installed. Discard the fi rst few batches of ice to avoid discolored
or bad tasting ice.
Ice has been stored for too long. Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste. Throw
away old ice and make a new supply.
The food has not been stored
properly in either compartment.
Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.
The interior of the refrigerator needs
to be cleaned.
See the Care and Cleaning section for more
information.
The ice storage bin needs to be
cleaned.
Empty and wash the bin (discard old cubes). Make
sure that the bin is completely dry before reinstalling
it.
Dispensing warm
water.
Refrigerator was recently installed. Allow 24 hours after installation for the water storage
tank to cool completely.
The water dispenser has been used
recently and the storage tank was
exhausted.
Depending on your specifi c model, the water storage
capacity will range from approximately 20 to 30 oz.
Dispenser has not been used for
several hours.
If the dispenser has not been used for several hours,
the fi rst glass dispensed may be warm. Discard the
fi rst 10 oz.
Refrigerator is connected to the hot
water supply.
Make sure that the refrigerator is connected to a cold
water pipe.
WARNING: Connecting the refrigerator to a hot
water line may damage the icemaker.
Water has bad taste
or odor.
Water supply contains minerals such
as sulfur.
A water fi lter may need to be installed to eliminate
taste and odor problems.
Water fi lter has been exhausted. It is recommended that you replace the water fi lter:
Approximately every 6 months.•
When the water fi lter indicator turns on.•
When the water dispenser output decreases. •
When the ice cubes are smaller than normal.•
Refrigerator was recently installed. Dispense 2.5 gallons of water (fl ush for approximately
5 minutes) to remove trapped air and contaminants
from the system. Do not dispense the entire 2.5
gallon amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.
Icemaker is making
too much ice.
Icemaker shuto (arm/sensor) is
obstructed.
Empty the ice bin. If your icemaker is equipped with
an ice shuto arm, make sure that the arm moves
freely. If your icemaker is equipped with the electronic
ice shuto sensor, make sure that there is a clear path
between the two sensors. Reinstall the ice bin and wait
24 hours to confi rm proper operation.
ICE & WATER
TROUBLESHOOTING GUIDE
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