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211
uuTroubleshootinguSmartphone Connection
Troubleshooting
Smartphone Connection
Does the navigation system work outside North
America?
The navigation system contains maps for the 50 U.S. states, Canada, and Puerto
Rico. The navigation system will not work in Mexico or other countries.
2 Map Coverage P. 227
Can I play video DVDs in my navigation system? No. The navigation system is designed only to read music discs. If you experience
any problems that you cannot resolve, please contact your dealer.
How do I report errors I find in the database? Minor errors are bound to occur in a large database. If you encounter major errors, see
your dealer.
2 Visiting Your Dealer P. 226
Problem Solution
I cannot connect my smartphone to the system.
●
Make sure your smartphone is compatible with the system, and that it is paired
and linked to Bluetooth® HandsFreeLink®. To check phone compatibility,
–
U.S.: Visit handsfreelink.honda.com
– Canada: Visit www.handsfreelink.ca
2 Pairing a Phone P. 170
●
The HondaLink app must be installed on your smartphone to connect to the
system. For more information:
–
U.S.: Visit www.hondalink.com
– Canada: Visit www.honda.ca/hondalink
●
Check that your smartphone is in good operating condition. Then try the
following operations on your smartphone.
–
Unlock the security.
– Connect to the system on the HOME screen.
– Close all apps.
– Restart the smartphone.
Problem Solution
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