Loading ...
Loading ...
Loading ...
Warranty and support
If you need information or support, please visit www.saeco.com/
support or read the separate worldwide guarantee leaet.
To buy spare parts, visit www.philips.com/saeco or go to your
Saeco dealer. You can also contact the Saeco hotline. You can nd the
contact details at www.philips.com/saeco.
Ordering maintenance products
- Intenza+ water lter (CA6702)
- Lubricant (HD5061)
- Descaling solution (CA6700)
- Maintenance kit (CA6706)
Troubleshooting
This chapter summaries the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.saeco.com/support for a list of frequently
asked questions or contact the Saeco hotline. You can nd the contact
details at www.philips.com/saeco.
Problem Solution
The machine does not
work.
Make sure the small plug is inserted into the socket. Plug in and turn on
the machine.
Make sure that the voltage indicated on the machine corresponds to the
local mains voltage.
The machine is stuck in the
descaling procedure.
Press the on/off button. You can restart the descaling procedure or follow
the instructions in chapter ‘Descaling the machine’, section ‘If you are
unable to nish the descaling procedure’.
The coffee is not hot
enough.
Preheat the cups by rinsing them with hot water. Use thin-walled cups.
The coffee temperature
decreases over time.
Descale the machine.
No hot water or steam
comes out of the hot
water/steam wand.
Check if the hole of the hot water/steam wand is clogged. If so,
clean the hole.
The classic milk frother may be dirty. Clean the classic milk frother.
The espresso does not have
enough crema.
Use a different type of coffee beans or adjust the ceramic coffee grinder
(see chapter ‘Using the machine’, section ‘Adjusting the grinding degree’).
The machine does not heat
up fast enough and little
coffee comes out.
Descale the machine (see chapter ‘Descaling the machine’).
The brewing unit cannot be
removed.
Remove the coffee grounds container before you open the maintenance
door. If you still cannot remove the brewing unit follow the next steps.
Reinsert the coffee grounds container, close the maintenance door,
turn on the machine. The machine prepares for use. Turn off the machine
and try to remove the brewing unit again.
ENGLISH28
Loading ...
Loading ...
Loading ...