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www.napoleongrills.com
9
EN
Troubleshoong
Problem Possible Causes Soluon
Low heat / Low ame.
Improper preheang.
Not enough airow.
Low charcoal.
Lid being opened to
frequently.
Allow charcoal to burn unl covered with a
light grey ash. (usually 20-25min).
Open Vents.
Add more charcoal to the charcoal tray.
Allow food to cook with the lid closed.
Every me the lid is removed, the
temperature drops. This leads to lower
temperatures and longer cooking mes.
Excessive are-ups/uneven heat.
Improper preheang.
Excessive grease and
ash build up in ash/
drip pan.
Preheat grill with lid closed for 20 - 25 mins
and spread coals around evenly.
Clean ash/drip pan regularly. Do not line
pan with aluminum foil. Refer to cleaning
instrucons.
“Paint” appears to be peeling
inside lid or hood.
Grease build up on
inside surfaces.
This is not a defect. The nish on the lid is
porcelain, and will not peel. The peeling is
caused by hardened grease, which dries into
paint-like shards that will ake o. Regular
cleaning will prevent this. See cleaning
instrucons.
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