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45
EN
Symptoms Reason Solution
Drain hose is kinked or clogged. • Clean and straighten the drain hose.
The drain filter is clogged. • Clean the drain filter.
Ensure door is not open.
• Close the door completely. If ,
, , is not released, call for
service.
dE4
Door sensor has malfunctioned.
Control error.
• Unplug the power plug and call for
service.
Water overfills due to the faulty water
valve.
• Close the water tap.
• Unplug the power plug.
• Call for service.
Malfunction of water level sensor.
• Close the water tap.
• Unplug the power plug.
• Call for service.
Over load in motor.
• Allow the washing machine to stand for
30 minutes to allow the motor to cool,
then restart the cycle.
Water leaks. • Call for service.
Is supply/drain hose or drain pump
frozen?
• Supply warm water into the drum and
unfreeze drain hose and drain pump.
Wet a towel in warm water and apply to
supply hose.
Does not dry. • Call for service.
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