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15
Troubleshooting
en
Problem Possible causes Solution
The coee cream is dark (it ows slowly
from the spout)
The ground coee is too tightly pressed Press the coee less
Largeamountofgroundcoee Decreasetheamountofgroundcoee
The espresso boiler outlet is blocked
Perform cleaning as indicated in the section
cleaning the boiler outlet” (page 13)
Thelterisblocked Perform cleaning as indicated in in the
sectioncleaningthelter(page13)
Thecoeeistoonelyground Onlyusecoeegroundspecicallyfor
espresso coee machines
Thegroundcoeeistooneorisdamp Onlyusecoeegroundspecicallyfor
espresso coee machines and it must not
be too damp
Incorrecttypeofgroundcoee Change the quality of the ground coee
powder
The milk does not froth when
making a cappuccino
The milk is not cold enough A
lways use milk at refrigerator temperature
The cursor of the milk frother lid is not in
correct position
Ensure the cursor is in the froth position
The milk container lid is dirty Clean the milk lid as described in the
section “Cleaning the milk container”
(page 13)
The milk contains large
bubbles and there is little
froth .
The spout is dirty. Clean as described in the section
“Cleaning the spout after use.
The machine does not deliver any drink
and the lights
and ash for
a few seconds.
No water in the tank Fill the water tank
The tank is inserted incorrectly and the
valve on the bottom is not open
Press the tank lightly to open the valve on
the bottom
Incorrectlyinstalledwaterlter Activatethelterbyfollowingthe
indicated procedure
The ground coee is too tightly pressed Press the coee less
The espresso boiler outlet is blocked Perform cleaning as indicated in the
section cleaning the boiler outlet
(page13)
Thelterisblocked Perform cleaning as indicated in the
sectioncleaningthecoeelters”
The machine does not work and all lights
ash
Immediatelydisconnecttheappliance
and contact an authorized service center