
5713218341/12.11 - Printed in China
De’Longhi Appliances
via Seitz, 47
31100 Treviso Italia

COFFEE MAKER
EC860
Instructions for use

2
D
C
D1
D2
D3
D10D9
D6
D5
D4
D8D7
C5
C1
C2 CLEAN
C3
C4

3
A3
A4
A
B
A1
B
A12
A10
A11
A13
A2
A8
A5
A6
A7
A14
B8
A9
B1
B3
B5
B7
B9
B11
B2
B4
B6
B8
B10
B12

4
17 OZ /
0.5 L
2
1
CLEAN
123 423
27
31
24
28
29
30
25
26
5678
14 15 16 17
18
19 20 21
22
10
11
12 13
9
32

5
17 OZ /
0.5 L
2
1
CLEAN
123 423
27
31
24
28
29
30
25
26
5678
14 15 16 17
18
19 20 21
22
10
11
12 13
9
32

6
Symbols used in these instructions
The important recommendations have these symbols. These
warnings must be followed.
Danger!
Failure to comply can be or is the cause of injury due to life-
threatening electric shocks.
Attention!
Failure to comply can be or is cause of injury or damage to the
appliance.
Scalding hazard!
Failure to comply can be or is the cause of scalding or burns.
Please note:
This symbol highlights recommendations and important
information for the user.
Fundamental warnings regarding safety
Danger!
As the appliance operates using electric current, electric
shocks can not be excluded.
Therefore, follow the safety recommendations given:
• Donottouchtheappliancewhenyouhavewethandsor
feet.
• Donottouchtheplugwithwethands.
• Make sure that the socket used can always be easily
reached, so that the plug can be removed when
required.
• Removetheplugfromthesocketbypullingdirectlyon
theplugitself.Donotpullthecableasdamagecouldbe
caused.
• Remove the plug from the socket to disconnect the
appliance completely.
• Do not attempt to repair the appliance if it should
breakdown.
Switch the appliance o, remove the plug from the
socket and contact the After-Sales Technical Assistance.
• If theplug or power supplycable aredamaged,have
themreplacedexclusivelybytheDe’LonghiAfter-Sales
Service, in order to avoid risks
• Duringcleaning,neverimmersethemachineinwater:it
is an electric appliance.
• Before performing any cleaning operations to the
external parts of the appliance, switch the machine o,
remove the plug from the socket and let the machine
cool down.
Attention:
Keep the packaging material (plastic bags, expanded
polystyrene) out of the reach of children.
Attention:
Donotallowtheappliancetobeusedbypersons(including
children) with reduced psycho-physical-sensorial capacities or
that have insucient experience and knowledge, unless they
are carefully monitored and trained by a person responsible
for their safety. Watch children, do not let them play with the
appliance.
Scalding hazard!
This appliance produces hot water and steam may form
during operation.
Pay attention not to come into contact with hot water sprays
or steam.
Donottouchthecupholderwhentheapplianceisonbecause
it can get.
Complying with intended use
This appliance is manufactured for the preparation of coee
and to heat beverages.
Thisapplianceisintendedexclusivelyfordomesticuse.Itis
not intended for the use in:
• roomsusedaskitchensforpersonnelinshops,oces
and other work areas
• farmholidays
• hotels,motelsandotherreceptionstructures
• guesthouses
Any other use must be considered improper and therefore
dangerous. The manufacturer is not liable for damage
deriving from improper use of the appliance.
Safety warnings

7
Functioning lights
en
Lights Operation Meaning of lights
Turn on from general ON/OFF switch, at
the back of the appliance.
The appliance performs a self-test,
signalled by the sequential ashing of
lights.
The appliance is on: no accessory is
connected to coupling A2.
The appliance is heating up to make
coee: when the 1 or 2 cup lights stop
ashing, the appliance has reached the
ideal temperature to deliver coee.
The appliance is on: the hot water spout
D7isconnectedtocouplingA2.
The appliance is heating up to make
coee or to deliver hot water: when the
1 or 2 cup lights and the hot water spout
light stop ashing, the appliance has
reached the ideal temperature to deliver
coee or hot water.
The appliance is on: the milk container C
is connected to coupling A2.
The appliance is heating up to make
coee, cappuccino or latte macchiato:
when the 1 or 2 cup lights, the
cappuccino and latte macchiato lights
stop ashing, the appliance has reached
ideal temperature to deliver coee or
cappuccino or latte macchiato.
The appliance has been unused for 75
minutesfortheON/STAND-BYbutton
has been pressed.
TheapplianceisinSTAND-BY:toswitchit
back on, press the button.
The time interval before stand-by is
adjustable: see section “Adjust Stand-by
interval”.
The water tank is empty or the appliance
cannot deliver.
See section “ Troubleshooting.” (page
15).

8
Instructions for use
Readthese instructionscarefullybeforeusingthe appliance.
Failure to respect these instructions may result in personal
injury or damage to the appliance.
The manufacturer is not liable for damage as a result of failure
to comply with these user instructions.
Please note:
Keeptheseinstructions.Iftheapplianceshouldbetransferred
to other persons, these instructions must accompany it.
Checking the appliance
After the packaging has been removed, check the integrity of
theapplianceandthepresenceofallaccessories.Donotuse
the appliance if it is visibly damaged. Contact the Customer
Experience.
Installing the appliance
Attention!
The following safety measures must be complied with when
installing the appliance:
• Theappliancecouldbedamagedbywaterinltration.
Donotpositiontheappliancenearwaterfaucetsorsinks.
• Theappliancecouldbedamagedifthewateritcontains
freezes.
Do not install the appliance in a room where the
temperature can fall below freezing point.
• Positionthepowersupplycableinawaythatitcannotbe
damaged by sharp edges or by contact with hot surfaces
(e.g. electric stoves, cooking surfa ces, or gas burners).
Connecting the appliance
Attention!
Make sure that the electric mains voltage corresponds with
that indicated on the data plate on the base of the appliance.
Insertthepowersupplycableconnectorinthesocketonthe
backoftheappliance(g.1);theninsertthepluginthepower
outlet. Check that the mains power supply voltage corresponds
to the value indicated on the rating plate on the bottom of the
appliance.Ifthepowersocketdoesnotmatchtheplugonthe
appliance, have the socket replaced with a suitable type by a
qualiedprofessional.
Description of appliance
(page 3 - A )
A1. Cup holder/Warming plate
A2. Water spout/milk container coupling
A3. General ON/OFF switch
A4. Power supply cable socket
A5. Boileroutlet/Infusionassembly
A6. Water tank seat
A7. Water tank lid
A8. Watertankwithseatforwaterlter
A9. Waterrellindicator
A10.Driptray
A11.Indicatorfordriptraymaximumwaterlevel
A12. Cup tray
A13. Sliding tray for long coee/latte macchiato glass
A14. Cup warmer button
Description of control panel (B)
(page 3 - B)
B1. ON/Stand-byButton
B2. ON/Stand-byLight
B3. 1cupbutton
B4. 1cup/“temperatureOK”light
B5. 2cupsbutton
B6. 2cups/“temperatureOK”light
B7. Hotwaterbutton
B8. Hotwaterlight
B9. Hotmilk/cappuccinobutton
B10.Hotmilk/cappuccino/“temperatureOK”light
B11.Hotmilk/lattemacchiatobutton
B12.Hotmilk/lattemacchiato/“temperatureOK”light
Milk container description
(page 2 - C)
C1. Milkfrotherlidwithfrothregulator
C2. CLEANbutton
C3. MilkSpoutTube
C4. Milkintaketube
C5. Milkcontainer
Description of accessories
(page 2 - D)
D1. Filter-holdercup
D2. 1coeecremalter
D3. 2coeecremalter
D4. ESEpodcremalter
D5. Powersupplycable(removable)
D6. Tamper/dispensermeasure
Description
en
D7. Removablewater/steamspout
D8. Reactivestriptodetectwaterhardness
(Total hardness test)
D9. Descaler
D10.Watersoftenerlter

9
Instructions for use
programming menu, press button again.
Setting the temperature
To modify the temperature (low, medium, high) of the water
used to make the coee, proceed as follows:
1. Accesstheprogrammingmenu;
2. Keep button pressed until the lights relative to the
wanted temperature turn-on (see chart below).
3. When the lights relative to the wanted temperature turn-
on, release the button.
4. Press to turn the appliance o (stand-by).
Adjust Stand-by
The machine is pre-set to switch to stand-by after 75 minutes
of non-use. This time interval can be modied so that the
appliance switches o after 15 minutes or after 3 hours.
Proceed as follows:
1. Accesstheprogrammingmenu;
2. Keep the button pressed until the lights relative to
the desired stand-by interval turn-on(see chart below).
3. When the lights relative to the wanted stand-by interval
turn-on, release the button.
4. Press to turn the appliance o (stand-by).
“Setting temperature” and “Adjust Stand-by” chart
Temperature Corresponding lights Stand-by after
Low
15 minutes
Medium
75 minutes
High 3 hours
Set the water hardness
The lights signaling the need to descale the appliance, after
a pre-set period of operation depends on the hardness of the
water.Itispossibletoprogramthemachineaccordingtothe
actual water hardness in use in the area, thus making descaling
less frequent. Proceed as follows:
1. Remove the provided reactive strip “TOTAL HARDNESS
TEST” from its packaging.
en
Activation of the water lter and lling of the water
tank
• Removethe lterfromthe packagingandrinseitwith
about17OZ/0.5Lofrunningwater(g.2).
• Turn the calendar disc (seeg.3) until the following 2
months of use are displayed.
Please note
thelterhas a twomonth duration if the applianceisused
normally, whereas if the machine remains unused with the
lterinstalled,ithasamaximum3monthduration.
• Removethewatertankandllitwithfreshwater(donot
exceedtheMAXline)(g.4).
• Completelydipthelterinthewater,tiltingittoenable
airbubblestocomeout(g.5).
• Insertthelterintheappropriateseat(g.6),pressdown
and close the tank with the lid.
• Placethetankbackintothemachine(Ensurethewater
levelisnotovertheMAXline)(g.7).
Thelterisnowactivatedandthemachinecanbeused.
Appliance rst use
• Turn the appliance on by pressing the I/O main switch
A3 at rear in pos. I: the appliance performs a self-test,
signalled by the sequential ashing of the lights.
•
Once the self-test is completed, the “hot water spout” light
B8asheswhiletheothersturn-o:theappliancesignals
itisnecessarytoinsertthehotwaterspout(g.8).
• Placea container underneaththespoutwithminimum
capacityof100ml(g.9).
• Pressthe“hotwater”button : delivery starts and
interrupts automatically.
• The coee and water spout lights ash to indicate the
appliance is reaching temperature: when the lights stop
ashing and remain permanently on, the appliance is
ready for use.
Please note: upon rst use
• Iflights and ash, press the button
again.
• Upon rst use, it is necessary to make 4-5 coees or
4-5 cappuccinos before the machine gives a satisfying
results.
Settings of the programming menu
To access the programming menu, ensure the appliance is
in stand-by, simultaneously press buttons
and
until the ON/Stand-by(B2) light ashes: the appliance is in
programmingmode.Setthemachineaswanted;toexitthe

10
Instructions for use
2. Completely dip the strip into a glass of water for one
second.
3. Removethe strip from the water and shake it slightly.
After about one minute 1, 2, 3 or 4 red squares form,
depending on the hardness of the water (4 red squares =
very hard water).
4. Access the programming menu.
5. Once obtained the result of the strip, keep the “hot water”
button pressed until the lights turn-on, as in
following table:
5. When the lights relative to the detected water hardness
turn-on, release the button.
6. Press button to turn the appliance o (stand-by).
Please note:
If the water lter is correctlyused,set the machine on toa
lower hardness level compared to that detected by the reactive
strip.
ON/OFF and stand-by
Whenthemainswitchisinpos.I,turntheapplianceonando
(stand-by) by pressing the button.
The appliance automatically turns o (stand-by) after 75
minutes of non-use: to change the non-use time, refer to
paragraph “Adjust stand-by”.
How to prepare espresso using ground coee
• Insertthelterforgroundcoee(D2orD3)inthelter-
holder(g.10).Usethelter if wanting to make
onecoeeorthelter if wanting to make 2
coees.
• To prepare one coee, ll the lter with one level
measuring spoon of ground coee, about 0.24 oz./7 gr
(g.11). If you wish topreparetwocups of coee,ll
the lter with two less-than-level measuring spoons
ofgroundcoee(about0.48 oz./7+7gr.).Fillthe lter
a little at a time to prevent the ground coee from
overowing.
Attention:
For correct use, before lling the lter with ground coee
always make sure there is no residual coee from the previous
infusioninthelter.
• Distribute the groundcoee evenly and press it lightly
using the coee tamper (g. 12). Pressing the ground
coee is very important to obtain a good espresso. If
excessively pressed, the coee will slowly leak and it will
be stronger. Whereas, if slightly pressed, the coee will
come out too quickly and will be light.
• Removeanyexcesscoeefromtherimofthelter-holder
and attach it to the machine: for correct attachment,
alignthe lter-holderhandletosymbol OPEN(g.
13),attachthelter-holderandturnhandletotheright,
until aligned to position CLOSE(g.14).
• Positionthe cup or cups under the lter-holder spouts
(g.15).Itisadvisedtoheatthecupsbeforemakingthe
coee, rinsing them with hot water.
• Ensurethe lights relative to the coee buttons are on,
press the coee buttons ( or ): the appliance
proceeds and interrupts automatically.
How to prepare espresso using pods
Please note:
use pods that comply with the ESE Standard: this will be
indicated on the packaging by the following mark.
The ESE Standard is a system accepted by
leading coee pod manufacturers and allows
espresso coee to be made simply and
without mess.
• Insertthelterforpodscoee(D4 )inthelter-
holder(g.10).
• Insert the pod, centering it as close as possible on the
lter(g.16).Alwaysfollowtheinstructionsofthepod
packforcorrectpositioningofthepodinthelter.
• Attach the lter-holder to the machine: for correct
attachment,alignthelter-holderhandletosymbol
OPEN(g.13),attachthelter-holderandturnhandleto
the right, until aligned to position CLOSE(g.14).
en

11
Instructions for use
• Position the cup under the lter-holder spouts. It is
advised to heat the cup before making the coee, rinsing
it with hot water.
• Ensurethe lights relative to the coee buttons are on,
press the coee button : the appliance proceeds
and interrupts automatically.
Please note:
• While the machine is preparing the coee, it can be
stopped at any time by pressing the previously pressed
coee button.
•
Once delivery is completed, if you would like to to increase
the amount of coee inside the cup, keep the previously
pressed coee button pressed (within 3 seconds) of delivery.
• Turn the handle from right to left to release the lter-
holder.
Scalding hazard!
To avoid sprays, never release the lter-holder while the
machine is delivering and wait a few seconds after delivery.
Program the amount of coee in the cup
The machine has been set by default to deliver standard
amountsofcoee.Ifyouwouldliketoamendtoamendthese
quantities, proceed as follows:
1.
Place a cup under the coee spout.
2. Keep the button to be programmed ( or )
pressed. The machine starts delivering coee.
3. As soon as the wanted amount of coee in cup is reached,
release the button: delivery stops.
The machine is now re-programmed according to the new
amount.
Warmer cup (g. 32)
The warmer cup can be switched on by pushing the
but-
ton: leave the cups on the appliance as long as they are warm.
This is useful to have warmer coee.
Important!
When the appliance turns to low power function or stand-by
thecupwarmerisstillonuntilyoudon’tpressthebuttonto
switch it o. Pay attention not to touch it as it is hot.
How to prepare milk-based drinks
To avoid milk with poor froth or large bub bles, always clean the
lid of the milk and the hot water nozzle as described in the “cle-
aning the milk container” at page 13.
1. Removethelid(g.17);
2. Fill the milk container with sucient amount of milk, not
exceedingthemaximumof0.5l(g.18).Rememberthat
every notch on the side of the container corresponds to
100 ml of milk.
Please note!
• For a more dense and homogenous froth, It is
recommended to use skim milk at refrigerator temperature
(about 41° F / 5° C).
3. Makesurethemilkintaketubeiscorrectlyinsertedinthe
bottomofthemilkcontainerlid(g.19).
4. Place the lid on the milk container.
5. Remove the hot water spout from the nozzle by pushing
thebutton(g.20).
6. Attachbyinsertingthecontainertothenozzle(g.21).
7. Set-up the machine to make coee (see “how to prepare
espresso” pg. 10).
8. Place the cup for cappuccino or the glass for Latte
Macchiato under the coee spout and adjust the milk
spout(g.22).Ifusingtallcupsorglasses,repositionthe
cup-holder,asshowning.23).
9. Vary the froth regulator depending on the amount of
froth wantedandtypeofmilkused(g.24).
To prepare the Cappuccino: press button .
To prepare the latte macchiato: press button .
9. After having delivered the frothed milk, the machine
automatically prepares the coee.
Please note!
• Forahottercappuccino,itisadvisedtopresstheCLEAN
button to heat the ducts of the milk frother device (see
successive paragraph).
• To prepare the cappuccino or the latte macchiato, the
appliance performs 2 deliveries: rst the milk and
subsequentlythecoee.Ifyouwouldliketointerruptthe
delivery in progress, press the previously pressed button.
• Once delivery is completed, if wanting to increase the
amount of milk or coee inside the cup, keep the button
(within a few seconds) relative to the preparation in
progress pressed.
• Donotleavethemilkcontaineroutoftherefrigeratorfor
too long: the higher the milk temperature (41° F / 5°C is
ideal), the poorer the quality of the froth.
Cleaning the milk frother device using the CLEAN button
After every use of the milk functions, perform cleaning to
eliminate the milk residues as follows:
1. Leavethemilkcontainerinsertedinthemachine(itisnot
necessarytoemptythemilkcontainer);
en

12
2. Place a cup or other container under the milk spout tube.
3. Keepthe“CLEAN”button(g.25) pressed:lights
and
ash. When the lights stop ashing and the
appliancegoesbacktoreadyforuse,releasethe“CLEAN”
button: the steam cleans the circuits inside the milk
frother.
Program the amount of coee and milk in the cup for
cappuccino or milk
The machine has been set by default to deliver standard amounts
ofcoeeandmilk.Ifyouwouldliketoamendthesequantities,
proceed as follows:
1. Place a cup under the coee spouts and the milk spout
tube.
2. Press the button relative to the preparation with milk to
be programmed and keep it pressed. After a few seconds,
the machine starts delivering the milk.
3. Once the required quantity of milk has been delivered into
thecup,releasethebutton;milkdeliverystops.
4. Program the amount of coee into the cup as for the
amount of milk.
5. Programming is conrmed by the lights ashing for 3
seconds.
The machine is now re-programmed according to the new
amounts of milk and coee.
Preparing the hot water and steam
Scalding hazard!
Do not leave the machine unattended when delivering hot
water. The spout heats up during delivery, therefore, only the
black part must be held.
Delivering hot water
1. Checkthehotwaterspoutiscorrectlyattached(g.8).
2. Place a cup under the spout (as near as possible to avoid
sprays).
3. Press the button(B7):therelativelightashesand
the appliance starts hot water delivery.
4. The machine automatically stops delivery.
Please note!
• Tomanuallyinterruptthehotwaterdelivery,press
button again.
Programming the amount of water automatically
delivered
Ifyouwouldliketoamendtheamountofwatersetbydefault,
proceed as follows:
1. Place a cup under the water spout.
2. Keep the button pressed.
3. When the hot water in the cup reaches the required level,
release the button. Programming is conrmed by the
lights ashing for three seconds.
The machine is now re-programmed according to the new
amount.
Delivering steam
1. Checkthehotwaterspoutiscorrectlyattached(g.8).
2. Fill a container with the liquid to be heated/frothed and
immerse the water/steam spout into the liquid.
3. Press twice the button(B7):therelativelightashes
and the appliance starts steam delivery.
4. When the required temperature is obtained, interrupt
steamdeliverybypressingthebuttonagain.(Youshould
not discharge steam for more than 3 minutes at a time).
Important!
Always stop steam delivery before extracting the container
containing the liquid to avoid burns from splashes.
Cleaning the water spout after use
Always clean the spout after use to avoid the build-up of milk
residues and prevent the spout from clogging.
1. Place a container under the cappuccino maker and press
the buttontodeliveralittlewater(g.3).
Stop the ow of water by pressing the button
again.
2. Wait a few minutes for the cappuccino maker to cool
down, then extract the hot water spout.
3. Checktheholeisnotblocked.Ifnecessary,cleanwitha
pin.
4. Wash all parts of the cappuccino maker thoroughly with a
sponge and warm water.
5. Reinsertthewaterspout.
Cleaning
Attention!
• Do not use solvents, abrasive detergents or alcohol to
clean the machine.
• Only the milk container (D) can be washed in the dish
washer. No other part of the appliance can be washed in
the dishwasher.
•
Do not use metal objects to remove coee deposits or
fouling as they might scratch the metal or plastic surfaces.
en
Instructions for use

13
Cleaning the drip tray
Attention!
The drip tray is equipped with a oating water level indicator
(red) (A11). As soon as this indicator starts protruding from
the cup tray, empty the tray and clean it, otherwise the water
may overow and damage the machine, and the surrounding
work-top.
1. Removethedriptray(g.26).
2. R
emove the cup tray, dispose of the water (g. 27) and
clean the tray using a cloth: then re-assemble the drip tray.
3. Re-insertthedriptray.
Cleaning the coee lters
Regularlycleanthecoeeltersrinsingthemunderrunning
water.Checkthattheholesarenotblocked.Iftheyare,clean
themusingapin(g.28).
Cleaning the boiler outlet
Rinsetheboileroutletevery200coeesdelivered,bydelivering
0.5l of water from the boiler outlet (place a cup under the
boiler outlet and then press either the 1 or 2 cup coee button
to deliver a coee without using coee powder).
Cleaning the milk container
Clean the milk container after each milk preparation, as
described below:
1. Extract the lid.
2. Removethemilkspouttubeandtheintaketube(g.29).
3. Removethefrothregulatorbybypullingitout(g.30).
4. Carefully clean all components using hot water and a mild
detergent. All components can be washed in the
dishwasher by positioning them on the upper rack
of the dishwasher. Pay particular attention that milk
residues do not remain inside the holes and in the groove
on the narrow part of the froth regulator.
5. Also check that the intake tube and the milk spout tube
are not obstructed by milk residues.
6. Re-assemblethefrothregulator,themilkspouttubeand
the milk intake tube.
7. Place the lid on the milk container.
Replacing the lter
After two months of duration (see calendar), or if the appliance is
notusedfor3weeks,replacethelterasdescribedinparagraph
“Activationofthesoftenerlterandllingofthetank”(page9).
Descaling
Descale the machine when the light ashes on the
control panel. Proceed as follows:
1. Removethewaterlter.Fillthetankwiththedescaling
solution obtained by diluting the descaler with water as
indicated on the descaler pack.
2. Insertthehotwaterspout(g.8).
3. Place one container under the boiler outlet and one under
thehotwaterspout(g.31)andensurethedriptrayis
empty and correctly inserted.
4. Simultaneously press the and
buttons
: light
turns on (if the hot water spout has not been
inserted, the light ashes).
5. Press the button. Descaling is signaled by the
LED that alternate in sequence.The descaling program
automatically performs a series of deliveries from the
boiler outlet and from the hot water spout at intervals, to
remove the lime scale from inside the coee machine.
6. Once the descaling solution is terminated, the light
turns on to indicate rinsing is necessary.
7. To eliminate the solution and lime scale residues, rinse the
tankandllitwithfreshwater(withoutdescaler);empty
the containers and place them under the boiler outlet and
hot water spout.
8. Press the button:rinsingstartsandallLEDsashin
sequence.
9. Rinsingstopswhenthetankisempty:rinseandrellthe
tank.
10. Light turns on: press the relative button: delivery
starts and interrupts automatically.
The appliance is now ready for use.
Repairstothecoeemachinerelativetolimescaleproblems
are not covered by the warranty if the descaling procedure
described above is not performed on a regular basis.
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Instructions for use

14
Troubleshooting
Problem Possible causes Solution
The device will not switch on The power supply cable is not inserted
correctly
Check that the power supply cable
connector is fully inserted in the
appropriate socket on the back of the
device;thencheckthattheplugis
correctly connected to the power outlet
Espresso coee does not ow out No water in the tank Fill the water tank
Theholesinthelter-holderareblocked Cleantheholesinthelter-holderspouts
The espresso boiler outlet is blocked Clean as indicated in the “Cleaning the
boiler outlet” paragraph (page 13)
Espresso coee drips from the edges of
thelter-holderinsteadofthroughthe
holes
Thelter-holderisnotcorrectlyinserted
or is dirty
Attachthelter-holdercorrectlyand
handle to the right until aligned to the
CLOSEposition
The espresso boiler gasket has lost
elasticity or it is dirty
Havetheespressoboilergasketreplaced
at a service center
Theholesinthelter-holderspoutare
blocked
Cleantheholesinthelterholderspouts
Thelter-holderdoesnothookontothe
device
Toomuchcoeewaspouredinthelter Usethemeasureprovidedandmakesure
tousethecorrectlterforthetypeof
preparation desired.
Loudpumpnoise The water tank is empty Fill the tank
The tank is inserted incorrectly and the
valve on the bottom is not open
Press the tank lightly to open the valve on
the bottom
The coee cream is clear (it ows quickly
from the spout)
The ground coee has not been
suciently pressed
Increasepressingofthegroundcoee
Not enough ground coee Increasetheamountofgroundcoee
Thecoeeisnotgroundnelyenough Onlyusecoeegroundspecicallyfor
espresso coee machines
Incorrecttypeofgroundcoee Change the quality of the ground coee
Aftercoeedelivery,thecoeelterre-
mains attached to the boiler outlet
Insertthelter-holderagain,then
remove it.
After the coee has been prepared, the
pod or coee powder remains attached to
the boiler outlet
Re-insertthelter-holder,delivercoee,
removethelter-holder.

15
Troubleshooting
en
Problem Possible causes Solution
The coee cream is dark (it ows slowly
from the spout)
The ground coee is too tightly pressed Press the coee less
Largeamountofgroundcoee Decreasetheamountofgroundcoee
The espresso boiler outlet is blocked
Perform cleaning as indicated in the section
“cleaning the boiler outlet” (page 13)
Thelterisblocked Perform cleaning as indicated in in the
section“cleaningthelter”(page13)
Thecoeeistoonelyground Onlyusecoeegroundspecicallyfor
espresso coee machines
Thegroundcoeeistooneorisdamp Onlyusecoeegroundspecicallyfor
espresso coee machines and it must not
be too damp
Incorrecttypeofgroundcoee Change the quality of the ground coee
powder
The milk does not froth when
making a cappuccino
The milk is not cold enough A
lways use milk at refrigerator temperature
The cursor of the milk frother lid is not in
correct position
Ensure the cursor is in the froth position
The milk container lid is dirty Clean the milk lid as described in the
section “Cleaning the milk container”
(page 13)
The milk contains large
bubbles and there is little
froth .
The spout is dirty. Clean as described in the section
“Cleaning the spout after use”.
The machine does not deliver any drink
and the lights
and ash for
a few seconds.
No water in the tank Fill the water tank
The tank is inserted incorrectly and the
valve on the bottom is not open
Press the tank lightly to open the valve on
the bottom
Incorrectlyinstalledwaterlter Activatethelterbyfollowingthe
indicated procedure
The ground coee is too tightly pressed Press the coee less
The espresso boiler outlet is blocked Perform cleaning as indicated in the
section “cleaning the boiler outlet”
(page13)
Thelterisblocked Perform cleaning as indicated in the
section“cleaningthecoeelters”
The machine does not work and all lights
ash
Immediatelydisconnecttheappliance
and contact an authorized service center
