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Troubleshooting
150
18
Checking the Operation of Network Devices 18
Version Information 18
Problem Solution
Your Label Printer and wireless
access point/router are not turned on
Make sure you have performed all of the tasks on page 137.
I do not know my Label Printer
network settings, such as the IP
address
Check the Printer Setting Tool. For more information, see Change the Label
Printer Settings on page 23.
Problem Solution
I do not know the version number of
the firmware for the Label Printer.
To check for the latest firmware:
1 Turn your Label Printer on.
2 Press and hold the Cutter ( ) Button for several seconds to print the report.
We recommend you use a 2.4" (62 mm) or wider DK Roll.
I want to confirm whether I am using
the latest version of the software.
Use the P-touch Update Software to confirm whether you have the latest
version.
For more information about the P-touch Update Software, see How to Update
P-touch Software on page 120.
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