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Troubleshooting
Troubleshooting
Information codes
If the dryer fails to operate, you may see an information code on the screen. Check the table
below and try the suggestions.
CODE MEANING SOLUTION
TC
The thermistor resistance is very low or
high.
Clean the screen or vent.
If the problem continues, call for service.
HC
Invalid heating Temp when the dryer is
running.
Call for service.
DC
Running the dryer with door open.
Close the door and then restart.
If the problem continues, call for service.
FC
Invalid power source frequency.
Try restarting the cycle.
If the problem continues, call for service.
9C1
Electronic Control Problem.
(Invalid Voltage.)
Call for service.
AC
Electronic Control Problem.
(Invalid Communication.)
Call for service.
DF
Invalid door. Call for service.
BC2
Unit detects a button is being pressed for
over 30secs or button is stuck.
Make sure a button is NOT being pressed
continuously. Try restarting the cycle.
If the problem continues, call for service.
If any information code keeps appearing on the screen, contact a local Samsung service
center.
DV8000J-03170M-01_EN-US_150122.indd 52 2015/1/23 16:30:05
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