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Troubleshooting
66
Q&A
When experiencing problems with the computer, try these
solutions.
Windows
How can I uninstall an application?
1
On the desktop, right-click the Start button ( ) and select
Control Panel
→
Uninstall a program
.
2
On the list, right-click an application to delete, and then select
Uninstall
.
Windows recovery function
If the
Samsung Recovery
application is not supported by the
computer, reinstall Windows using the recovery function of
Windows.
Reinstalling Windows will erase all data saved on the
computer. Back up application and personal data to an
external storage device before reinstalling Windows.
1
Select the Start button ( )
→
Settings
→
Update & security
→
Recovery
.
2
Select
Reset this PC
→
Get started
.
3
Select
Keep my files
or
Remove everything
.
After the system is recovered, select the Start button
(
)
→
Samsung
→
Samsung Update
to install the
required Samsung applications.
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