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26 TROUBLESHOOTING
Cooling
Problem Possible Cause & Solutions
Interior moisture buildup.
Doors are opened often or for long periods of time.
• When the doors are opened often or for long periods of time, warm,
humid air enters the compartment. This raises the temperature and
moisture level within the compartment. To lessen the effect, reduce
the frequency and duration of door openings.
Doors are not closed correctly.
• See the “Doors will not close correctly or pop open” section.
Weather is humid.
• Humid weather allows additional moisture to enter the compartments
when the doors are opened leading to condensation or frost.
Maintaining a reasonable level of humidity in the home will help to
control the amount of moisture that can enter the compartments.
Defrost cycle recently completed.
• During the defrost cycle, the temperature of each compartment may
rise slightly and condensation may form on the back wall. Wait 30
minutes and confirm that the proper temperature has been restored
once the defrost cycle has completed.
Food is not packaged correctly.
• Food stored uncovered or unwrapped, and damp containers can
lead to moisture accumulation within each compartment. Wipe
all containers dry and store food in sealed packaging to prevent
condensation and frost.
Food is freezing
in the refrigerator
compartment.
Food with high water content was placed near an air vent.
• Rearrange items with high water content away from air vents.
Refrigerator temperature control is set incorrectly.
• If the temperature is too cold, adjust the control one increment at a
time and wait for the temperature to stabilize. Refer to the Control
Panel section for more information.
Refrigerator is installed in a cold location.
• When the refrigerator is operated in temperature below 41°F (5°C),
food can freeze in the refrigerator compartment. The refrigerator
should not be operated in temperature below 55°F (13°C).
Refrigerator or Freezer
section is too warm.
Refrigerator was recently installed.
• It may take up to 24 hours for each compartment to reach the
desired temperature.
The air vents are blocked. Cold air circulates from the freezer to
the fresh food section and back again through air vents in the
wall dividing the two sections.
• Locate air vents by using your hand to sense airflow and move all
packages that block vents and restrict airflow. Rearrange items to
allow air to flow throughout the compartment.
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