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ENGLISH
Customer Relations
For product information or any other que-
ries please telephone:
0800 616 413
After sales services
(For UK only)
In the unlikely event your appliance should
fail within the first 28 days from the date
of purchase, your retailer is authorised to
exchange it. After 29 days from the date of
purchase, for repairs and spares tele-
phone your nearest TEFAL Service Centre
on 0845 725 8588, calls charged at local
rates. Alternatively you may post your
faulty product for repair to the following
address:
TEFAL Service Operations,
PF Box 155, Birmingham B1 3DP.
Tel: 0121 200 2740.
TEFAL Ireland,
Gavin Electronics Ltd,
83 Lower Camden Street,
Dublin 2,Southern Ireland.
Tel: 1 47 57109.
Before posting
1. Enclose your name, address and
details of the fault.
2. If you are returning under the guaran-
tee, it must be accompanied by a till
receipt as proof of date of purchase.
3. If it is outside the guarantee period,
please advise our Service Centre of
the maximum amount of money you
wish to spend to make it operational
again.
4. If returning a fryer, please empty the oil
from the fryer and clean the inside
before returning it.
The above details are in addition to a
consumer's statutory rights and does not
affect those rights in any way.
Replacement accessories and spare parts
for your TEFAL appliance such as anti-
scaling cassettes for irons, filters for deep
fat fryers or gaskets for pressure cookers
are available from TEFAL stockists or your
local Service Centre.
Alternatively you can obtain them by mail
order from TEFAL Direct on:
01702 290 089.
When ordering spares you will need to
know the model number of your appliance.
5061478 CA CLASSIC F-A(UK)H-I-A 24/04/02 15:47 Page 23
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