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Warranty Terms & Conditions
Our goods come with guarantees that cannot be excluded under
the Australian & New Zealand Consumer Law. You are entitled to
a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a
major failure.
This warranty is provided in addition to your rights under the
Australian & New Zealand Consumer Law.
Directed Electronics warrants that this product is free from defects
in material and workmanship for a period of 12 months from
the date of purchase or for the period stated on the packaging.
This warranty is only valid where you have used the product in
accordance with any recommendations or instructions provided
by Directed Electronics.
This warranty excludes defects resulting from alterations of the
product, accident, misuse, abuse or neglect
In order to claim the warranty, you must return the product to the
retailer from which it was purchased or if that retailer is part of a
National network, a store within that chain, along with satisfactory
proof of purchase. The retailer will then return the goods to
Directed Electronics. Directed Electronics will repair, replace or
refurbish the product at its discretion. The retailer will contact
you when the product is ready for collection. All costs involved in
claiming this warranty, including the cost of the retailer sending the
product to Directed Electronics, will be borne by you.
Email: [email protected]
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