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25
Trouble Shooting Guide
Problem Possible Reason Solution
Difficulty closing the lid • Gasket not positioned
properly
• Lid locking pin or
lid lock actuator is
jammed
• Ensure that gasket is in
position properly (page 15)
• Push the pin or actuator in
and out gently and
try again
Difficulty opening the
safety locking lid
NOTE: DO NOT force lid
to open
• Pressure still exists
within the Pressure
Express
• Lid lock actuator fails
to fall after steam
release
• Keep the steam release valve
open until all pressure has
been released
• Press the actuator lightly with
chopstick or any thin utensil
Leakage from the lid • No gasket fitted
• Worn gasket
• Safety locking lid not
closed and locked
properly
• Fit the gasket according to
the instructions
• Replace the gasket
• Ensure that the lid is fitted
correctly
Leakage from the
pressure release valve
• Food trapped in
pressure release valve
• Clean the pressure release
valve
Lid lock actuator
unable to rise
• Not enough food
content and liquid to
create pressure
• Lid lock actuator
blocked
• Leakage from rubber
gasket
• Add more liquid/food to bowl
• Clean the lid lock actuator
• Clean rubber gasket or
replace if required
Rice overcooked/
undercooked
• Too much or not
enough water
• Ensure you follow the
markings on the rice cooking
bowl
Meat undercooked • Roast meat was too
large in size
• Meat needs more
time
• Ensure large cuts of meat are
cut in smaller portions, Roasts
should not exceed 1.5kg
• Replace pressure cooker
lid and reset cooking time
as required
Specifications:
• Functions: Sauté and Pressure Cooking
• Maximum pressure for this unit is 98kPa or 15Psi.
• This unit pressure cooks at ‘High’ pressure only
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