User Manual Samsung HW-R650/ZA Soundbar

• User Manual - (English)

• Warranty - (English)

Table of contents

• PRODUCT OVERVIEW
• CONNECTING TO YOUR TV
• CONNECTING AN EXTERNAL DEVICE
• USING THE REMOTE CONTROL
• INSTALLING THE WALL MOUNT
• SOFTWARE UPDATE
• TROUBLESHOOTING

User manual Soundbar

PRODUCT OVERVIEW

Front Panel / Right Side Panel of the Soundbar

• When you plug in the AC cord, the power button will begin working in 4 to 6 seconds.

• When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.

• If you want to enjoy sound only from the Soundbar, you must turn off the TV’s speakers in the Audio Setup menu of your TV. Refer to the owner’s manual supplied with your TV.

Bottom Panel of the Soundbar

• When disconnecting the power cable of the AC/DC power adaptor from a wall outlet, pull the plug. Do not pull the cable.

• Do not connect this unit or other components to an AC outlet until all connections between components are complete.

CONNECTING THE SOUNDBAR

Connecting Electrical Power

Use the power components (1, 2, 3) to connect the Subwoofer and Soundbar to an electrical outlet in the following order:

1. Connect the power cord to the Subwoofer.
2. Connect the power output cable to the power adapter, and then to the Soundbar.
3. Connect the power cord to a wall socket.

See the illustrations below.

• For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)

• Make sure to rest the AC/DC Adapter flat on a table or the floor. If you place the AC/DC Adapter so that it is hanging with the AC cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.

Manually connecting the Subwoofer if automatic connection fails

Before performing the manual connection procedure below:

• Check whether the power cables for the Soundbar and subwoofer are connected properly.
• Make sure that the Soundbar is turned on.

1. Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.

• The red indicator on the rear of the subwoofer turns off and the blue indicator blinks

2. Press and hold the Up button on the remote control for at least 5 seconds.

• The ID SET message appears on the display of the Soundbar for a moment, and then it disappears.

• The Soundbar will automatically power on when ID SET is complete.

3. Check if the LINK LED is solid blue (connection complete).

The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.

NOTES

• Do not connect the power cord of this product or your TV to a wall outlet until all connections between components are complete.
• Before moving or installing this product, be sure to turn off the power and disconnect the power cord.
• If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the STANDBY LED on the rear of the sub-woofer will turn red after blinking in blue several times.
• If you use a device that uses the same frequency (5.8GHz) as the Soundbar near the Soundbar, interference may cause some sound interruption.
• The maximum transmission distance of the main unit’s wireless signal is about 32.8 ft, but may vary depending on your operating environment. If a steel-concrete or metallic wall is between the main unit and the wireless subwoofer, the system may not operate at all because the wireless signal cannot penetrate metal.

PRECAUTIONS

• Wireless receiving antennas are built into the wireless subwoofer. Keep the unit away from water and moisture.
• For optimal listening performance, make sure that the area around the wireless subwoofer and the Wireless Receiver Module (sold separately) is clear of any obstructions.

Connecting an SWA-8500S (Sold Separately) to your Soundbar

Expand to true wireless surround sound by connecting the Samsung Wireless Rear Speaker Kit (SWA-8500S, sold separately) to your Soundbar.

1. Connect the Wireless Receiver Module to 2 Surround Speakers.

• The speaker cables are color coded.

2. Check the standby status of the Wireless Receiver Module after plugging it into an electrical outlet.

• The LINK LED indicator (blue LED) on the Wireless Receiver Module blinks. If the LED does not blink, press the ID SET button on the back of the Wireless Receiver Module with a pen tip for 5~6 seconds until the LINK LED indicator blinks (in Blue). For more about the LED, please refer to the SWA-8500S user manual.

3. Press and hold the Up button on the remote control for at least 5 seconds.

• The ID SET message appears on the display of the Soundbar for a moment, and then it disappears.
• The Soundbar will automatically power on when ID SET is complete.

CAUTION

• If your Soundbar was playing music when it connects to the SWA-8500S, you may hear some stuttering from the woofer as the connection finalizes.

4. Check if the LINK LED is solid blue (connection complete).

The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Receiver Module.

5. If the SWA-8500S is not connected, repeat the procedure from Step 2.

CONNECTING TO YOUR TV

Hear TV sound from your Soundbar through wired or wireless connections.

• When the Soundbar is connected to selected Samsung TVs, the Soundbar can be controlled using the TV’s remote control.

– This feature is supported by 2017 and later Samsung Smart TVs that support Bluetooth when you connect the Soundbar to the TV using an optical cable.

– This function also allows you to use the TV menu to adjust the sound field and various settings as well as the volume and mute.

Method 1. Connecting with a Cable

When the audio in a broadcast is encoded in Dolby Digital and the “Digital Output Audio Format” on your TV is set to PCM, we recommend that you change the setting to Dolby Digital. When the setting on the TV is changed, you will experience better sound quality. (The TV menu may use different words for Dolby Digital and PCM depending on the TV manufacturer.)

Connecting using an Optical Cable

1. Connect the DIGITAL AUDIO IN (OPTICAL) jack on the Soundbar to the OPTICAL OUT jack of the TV with a digital optical cable.

2. Press the (Source) button on the right side panel or remote control, and then select the “D.IN” mode.

Auto Power Link

Auto Power Link automatically turns on the Soundbar when the TV is turned on.

1. Connect the Soundbar and a TV with a digital optical cable.
2. Press the Left button on the remote control for 5 seconds to turn Auto Power Link on or off.
   • Auto Power Link is set to ON by default. ( To turn off this function, hold the Left button on the remote for 5 seconds.)
   • Depending on the connected device, Auto Power Link may not function.
   • This function is only available in the “D.IN” mode.

Connecting a TV using an HDMI Cable

1. With the Soundbar and TV turned on, connect the HDMI cable (not supplied) as shown in the figure.

2. “TV ARC” appears in the display window of the Soundbar main unit and the Soundbar plays TV sound.

• If TV sound is inaudible, press the (Source) button on the remote control or on the right side of the Soundbar to switch to “D.IN” mode. The screen displays “D.IN” and “TV ARC” in sequence, and TV sound is played.

• If “TV ARC” does not appear in the display window of the Soundbar main unit, confirm that the HDMI cable (not supplied) is connected to the correct port.

• Use the volume buttons on the TV’s remote control to change the volume on the Soundbar.

NOTES

• HDMI is an interface that enables the digital transmission of video and audio data with just a single connector.
• If the TV provides an ARC port, connect the HDMI cable to the HDMI IN (ARC) port.
• We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one whose diameter is less than 0.55 inches.
• Anynet+ must be turned on.
• This function is not available if the HDMI cable does not support ARC.

Method 2. Connecting Wirelessly

Connecting a TV via Bluetooth

When a TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.

• Only one TV can be connected at a time.

The initial connection

1. Press the PAIR button on the remote control to enter the “BT PAIRING” mode. (OR)

a. Press the (Source) button on the right side panel and then select “BT”. “BT” changes to “BT READY” in a few seconds automatically if there is no Bluetooth device connected to the Soundbar.

b. When “BT READY” appears, press and hold the (Source) button on the right side panel of the Soundbar for more than 5 seconds to display “BT PAIRING”.

2. Select Bluetooth mode on the TV. (For more information, see the TV’s manual.)

3. Select “[AV] Samsung Soundbar R6-Series” from the list on TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the TV to the Soundbar, select the message, and then establish a connection.

• When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display.

4. You can now hear TV sound from the Soundbar.

If the device fails to connect

• If a previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar R6-Series”) appears in the list, delete it.
• Then repeat steps 1 through 3.

NOTE

• After you have connected the Soundbar to your TV the first time, use the “BT READY” mode to reconnect.

Disconnecting the Soundbar from the TV

Press the (Source) button on the right side panel or on the remote control and switch to any mode but “BT”.

• Disconnecting takes time because the TV must receive a response from the Soundbar. (The time required may differ, depending on the TV model.)
• To cancel the automatic Bluetooth connection between the Soundbar and TV, press the (Play/Pause) button on the remote control for 5 seconds with the Soundbar in “BT READY” status. (Toggle On → Off)

What is the difference between BT READY and BT PAIRING?

• BT READY : In this mode, you can search for previously connected TVs or connect a previously connected mobile device to the Soundbar.
• BT PAIRING : In this mode, you can connect a new device to the Soundbar. (Press the PAIR button on the remote control or press and hold the (Source) button on the right side of the Soundbar for more than 5 seconds while the Soundbar is in “BT” mode.)

NOTES

• If asked for a PIN code when connecting a Bluetooth device, enter <0000>.
• In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar and the Bluetooth device exceeds 32.8 ft.
• The Soundbar automatically turns off after 20 minutes in the Ready state.
• The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances:
  • If there is a strong electrical field around the Soundbar.
  • If several Bluetooth devices are simultaneously paired with the Soundbar.
  • If the Bluetooth device is turned off, not in place, or malfunctions.
• Electronic devices may cause radio interference. Devices that generate electromagnetic waves must be kept away from the Soundbar main unit - e.g., microwaves, wireless LAN devices, etc.

CONNECTING AN EXTERNAL DEVICE

Connect to an external device via a wired or wireless network to play the external device’s sound through the Soundbar.

Connecting using an Optical or Analog Audio (AUX) Cable

1. Optical Cable
   1. Connect DIGITAL AUDIO IN (OPTICAL) on the main unit to the OPTICAL OUT jack of the Source Device using a digital optical cable.
   2. Select “D.IN” mode by pressing the (Source) button on the right side panel or on the remote control.
2. Audio (AUX) Cable
   1. Connect AUX IN (Audio) on the main unit to the AUDIO OUT jack of the Source Device using an audio cable.
   2. Select “AUX” mode by pressing the (Source) button on the right side panel or on the remote control.

Connecting using an HDMI Cable

1. Connect an HDMI cable (not supplied) from the HDMI IN jack on the back of the product to the HDMI OUT jack on your digital device.

2. Connect an HDMI cable (not supplied) from the HDMI OUT (TV-ARC) jack on the back of the product to the HDMI IN jack on your TV.

3. Press the (Source) button on the right side panel or on the remote control, and then select “HDMI”.

4. “HDMI” mode is displayed on the Soundbar display panel and sound plays.

USING THE REMOTE CONTROL

How to Use the Remote Control

Adjusting the Soundbar volume with a TV remote control

If you have a Samsung TV, you can adjust the Soundbar’s volume using the IR remote control that came with your Samsung TV. First use the TV menu to set the TV audio on your Samsung TV to external speakers, then use your Samsung remote to control the Soundbar’s volume. For more information, see the TV’s user manual. The default mode for this function is control by a Samsung TV remote. If your TV is not a Samsung TV, follow the directions below to change the settings of this function.

1. Turn Off the Soundbar.

2. If you do not want to use this function, push up and hold the WOOFER button for 5 seconds repeatedly until “OFF-TV REMOTE” appears in the display.

3. If you want to control the Soundbar with your TV’s remote, push up and hold the WOOFER button for 5 seconds repeatedly until “ALL-TV REMOTE” appears in the display. Then, use your TV’s menu to select external speakers.

4. If you want to return the Soundbar to the default mode (control by a Samsung TV remote), push up and hold the WOOFER button for 5 seconds repeatedly until “SAMSUNG-TV REMOTE” appears in the display.

– Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “SAMSUNG-TV REMOTE” (Default mode) → “OFF‑TV REMOTE” → “ALL‑TV REMOTE”.

– This function may not be available, depending on the remote control.

– Manufacturers supporting this function: VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, GRUNDIG, Hisense, RCA

Using the Hidden Buttons (Buttons with more than one function)

Output specifications forthe different sound effect modes

• The Samsung Wireless Rear Speaker Kit can be purchased separately. To purchase a Kit, contact the vendor you purchased the Soundbar from.

INSTALLING THE WALL MOUNT

Installation Precautions

• Install on a vertical wall only.

• Do not install in a place with high temperature or humidity.

• Verify whether the wall is strong enough to support the product’s weight. If not, reinforce the wall or choose another installation point.

• Purchase and use the fixing screws or anchors appropriate for the kind of wall you have (plaster board, iron board, wood, etc.). If possible, fix the support screws into wall studs.

• Purchase wall mounting screws according to the type and thickness of the wall you want to mount the Soundbar on.

– Diameter: M5

– Length: 1 3/8 inches or longer recommended.

• Connect cables from the unit to external devices before you install the Soundbar on the wall.

• Make sure the unit is turned off and unplugged before you install it. Otherwise, it may cause an electric shock.

Wallmount Components

1. Place the Wall Mount Guide against the wall surface.

• The Wall Mount Guide must be level.

• If your TV is mounted on the wall, install the Soundbar at least 2 inches (5 cm) below the TV.

2. Align the Wall Mount Guide’s Center Line with the center of your TV (if you are mounting the Soundbar below your TV), and then fix the Wall Mount Guide to the wall using tape.

• If you are not mounting below a TV, place the Center Line in the center of the installation area.

3. Push a pen tip or sharpened pencil tip through the center of the A-TYPE images on each end of the Guide to mark the holes for the supporting screws, and then remove the Wall Mount Guide.

4. Using an appropriately sized drill bit, drill a hole in the wall at each marking.

• If the markings do not correspond to the positions of studs, make sure you insert appropriate anchors or mollies into the holes before you insert the support screws. If you use anchors or mollies, make sure the holes you drill are large enough for the anchors or mollies you use.

5. Push a screw (not supplied) through each Holder-Screw, and then screw each screw firmly into a support screw hole.

6. Install the 2 Bracket-Wall Mounts in the correct orientation on the bottom of the Soundbar using 2 Screws.

• When assembling, make sure the hanger part of the Bracket-Wall Mounts are located behind the rear of the Soundbar

7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the Holder-Screws on the wall.

8. Slide the Soundbar down as shown below so that the Bracket-Wall Mounts rest securely on the Holder-Screws.

• Insert the Holder-Screws into the wide (bottom) part of the Bracket-Wall Mounts, and then slide the Bracket-Wall Mounts down so that the Bracket-Wall Mounts rest securely on the Holder-Screws.

SOFTWARE UPDATE

Samsung may offer updates for the Soundbar’s system firmware in the future.

If an update is offered, you can update the firmware by connecting a USB device with the firmware update stored on it to the USB port on your Soundbar. Then, enter or select the model number of your Soundbar, select the Software & Apps option, and then Downloads. Note that the option names can vary. For updating instructions, see the next page.

Updating Procedure

Important: The updating function erases all user settings. We recommend you write down your settings so that you can easily reset them after the update. Note that updating the firmware resets the subwoofer connection too.

1. Connect a Micro USB to USB adapter cable with a male USB 2.0 Micro USB plug (Type B) on one end and a standard female 2.0 USB jack (Type A) on the other end to the micro USB jack on your Soundbar.
   • The Micro USB to USB adapter cable is sold separately. To purchase, contact a Samsung Service Center or Samsung Customer Care.
2. Follow the steps below to download the product software: Go to the Samsung website at (samsung.com) -> search for the model name - select the customer support option (the option name is subject to change)
3. Save the downloaded software to a USB stick and select “Extract Here” to unzip the folder.
4. Turn off the Soundbar and connect the USB stick containing the software update to the female port on a Micro USB adapter cable. Connect the cable to the USB port on the Soundbar.
5. Turn on the Soundbar. Within 3 minutes, “UPDATE” is displayed and updating begins.
6. When the update finishes, the Soundbar turns off. Press the button on the remote control for 5 seconds. “INIT” appears on the display and then the Soundbar turns off. The update is complete.
   • This product has a DUAL BOOT function. If the firmware fails to update, you can update the firmware again.
7. Reset your settings.

If UPDATE is not displayed

1. Turn off the Soundbar, disconnect and then reconnect the USB storage device that contains the update files to the Soundbar’s USB port.
2. Disconnect the Soundbar’s power cord, reconnect it, and then turn on the Soundbar.

NOTES

• The firmware update may not work properly if audio files supported by the Soundbar are stored in the USB storage device.
• Do not disconnect the power or remove the USB device while updates are being applied. The main unit will turn off automatically after completing the firmware update.
• After the update is completed, the user setup in the Soundbar is initialized so you can reset your settings. We recommend you write down your settings so that you can easily reset them after the update. Note that updating firmware resets the subwoofer connection too. If the connection to the subwoofer is not re-established automatically after the update, refer to page 6. If the software update fails, check if the USB stick is defective.
• Mac OS users should use MS-DOS (FAT) as the USB format.
• Updating via USB may not be available, depending on the USB storage device manufacturer.

TROUBLESHOOTING

Before seeking assistance, check the following.

The unit will not turn on.

Is the power cord plugged into the outlet?

• Connect the power plug to the outlet.

A function does not work when the button is pressed.

Is there static electricity in the air?

• Disconnect the power plug and connect it again.

Sound dropouts occur in BT mode.

• See the Bluetooth connection sections on pages 12 and 18.

Sound is not produced.

Is the Mute function on?

• Press the VOL button to cancel the function.

Is the volume set to minimum?

• Adjust the Volume.

The remote control does not work.

Are the batteries drained?

• Replace with new batteries.

Is the distance between the remote control and Soundbar main unit too far?

Move the remote control closer to the Soundbar main unit.

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

This issue can occur if the subwoofer is not connected to the Soundbar main unit.

• Try to connect your subwoofer again. (See page 6.)

The subwoofer drones and vibrates noticeably.

Try to adjust the vibration of your subwoofer.

• Push the WOOFER button on your remote control up or down to adjust the subwoofer volume. (to -12, or between -6 ~ +6).