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19
49-60796-1
ENGLISH
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a
service call.
PROBLEM POSSIBLE CAUSE(S) SOLUTION
Refrigerator has an
odor
Food is not sealed or packaged
properly
Re-seal packaging / Place an
opened box of baking soda in the
refrigerator, replace every three
months
Interior needs to be cleaned Follow cleaning instructions in
Proper Care and Maintenance
section
Light does not
come on
Refrigerator is unplugged Plug refrigerator in to power
source
Light switch gets stuck Switch located at the right of Fresh
Food Compartment. Make sure
it moves freely when manually
pressed in and out
LED light broken Contact after-sale service for
replacement
Frost or ice crystals
on frozen food
Freezer door left open or
opened frequently
Turn temperature knob counter-
clockwise to change to a warmer
setting; allow 24 hours to adjust
Items blocking freezer air
vents and preventing proper
äìõĥòú
Move items away from rear wall
Hot or warm air
from bottom of
refrigerator
Êìõĥòúæòðìñêéõòð
compressor during
refrigeration process
This is normal
Food freezing in
refrigerator
Food placed too close to the
air vent
Move items away from the air
vents at the top and rear wall of
the Fresh Food section
Temperature control knob set
too low
Adjust the knob counter-clockwise
to a warmer setting
Freezer door pops
open when closing
the refrigerator
door
Normal if freezer door closes
afterwards on its own
This indicates a good seal if freezer
door closes on its own
If freezer doesn’t close on
its own after popping open,
adjust leveling legs
See leveling leg feature
instructions in Installing Your
Refrigerator section
Door does not close
properly
Refrigerator isn’t level See leveling leg feature
instructions in Installing Your
Refrigerator section
Something is obstructing door
closure
Check for and remove
obstructions
Vibration or
rattling
Refrigerator is not resting
Ĥõðïüòñĥòòõ
See leveling leg feature
instructions in Installing Your
Refrigerator section
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